Excellent service, small friendly place to bank with if you are in the Brisbane CBD and don't like banks. Home loan rate is quite good, with offset attached. Process was easy and painless, very happy to stay with them.
QLD Professional Credit Union was a pleasure to deal with when I bought my first home. They are only small, but I feel like I'm their only customer which is service you dont get at the big 4 banks. I'm on a fairly competitive rate but even though it's not the best rate, it's worth it for the great customer service. I'm even happy to pay the bank fees.
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