RACT car insurance reviews

Have had all insurances with RACT for over 50 years. Happy so will not change.

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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RAct provides comprehensive car insurance for Tasmanians

Value for money   6 / 10

Policy coverage   7 / 10

Customer service   10 / 10

Claims handling   8 / 10

Trust   9 / 10

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Policy has everything required for my purpose

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   9 / 10

Claims handling   7 / 10

Trust   8 / 10

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Been great over the past years. I'll stay with them.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   9 / 10

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Very friendly easy to talk to very helpful

Value for money   8 / 10

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I haven't had a problem with RACT and I have used them for over 4 years now.

Value for money   7 / 10

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RACT is reliable and staff are helpful

Value for money   10 / 10

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great insurer

Value for money   8 / 10

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Hassel free direct debit each month

Value for money   9 / 10

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Great to work with

Value for money   9 / 10

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I had an accident in my car and RACT was just fantastic. It went smoothly and quickly. The other party was still waiting for their insurer while my car was back on the road.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   9 / 10

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Typical Tasmanian business with its service. People are uninterested and rude, especially if after an accident you need some help and guidance.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   4 / 10

Claims handling   6 / 10

Trust   6 / 10

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RACT has never let me down on my house, car, contents or personal effects insurance in 25+ years. Thanks RACT and locally staffed call centre.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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RACT are a great company, who value the local spirit and Tasmanian way of life. Great options and cover and roadside assist is amazing !!

Value for money   7 / 10

Policy coverage   8 / 10

Customer service   9 / 10

Claims handling   7 / 10

Trust   7 / 10

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They are great and always rescue me!

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   9 / 10

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The lady I spoke to when setting up my insurance was absolutely terrific, she was so nice and very friendly. So far RACT has been a great choice for me.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   8 / 10

Trust   9 / 10

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They are very quick with service .

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   9 / 10

Claims handling   8 / 10

Trust   8 / 10

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Have never had a single issue with any claim. 24 hour service & extremely fast turn around. I really can't fault RACT from my personal experience with them.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Good quality service, would recommend, always there to help.

Value for money   7 / 10

Policy coverage   5 / 10

Customer service   6 / 10

Claims handling   5 / 10

Trust   5 / 10

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Always trustworthy and efficient service.

Value for money   5 / 10

Policy coverage   7 / 10

Customer service   7 / 10

Claims handling   7 / 10

Trust   9 / 10

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Very satisfied.

Value for money   7 / 10

Policy coverage   5 / 10

Customer service   7 / 10

Claims handling   7 / 10

Trust   7 / 10

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Yearly even though my car has never been in an accident and is second hand in very good condition, they SLASH the level of coverage. One year I found that by paying 93 cents more I could get another $1000 of cover. No-one told me, of course I had to ask. The 'underwriters' are blamed for everything, well get new underwriters. What's the point of maintaining your vehicle to have its insured value decrease drastically . Also, the premium increases while the cover plunges.

Value for money   5 / 10

Policy coverage   8 / 10

Customer service   7 / 10

Claims handling   7 / 10

Trust   6 / 10

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I have been with RACT TAS for as long as I can remember, service is the best . House contents, cars, travel, personal items, I wouldn't go anywhere else .

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Not a bad company.

Value for money   4 / 10

Policy coverage   4 / 10

Customer service   6 / 10

Claims handling   4 / 10

Trust   5 / 10

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RACT Insurance offer fantastic cover and awesome customer service when dealing with claims. Their staff are knowledgeable, polite and extremely efficient. Claims are handled quickly, with minimum fuss and resolved to the complete satisfaction of all parties involved.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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