SGIC car insurance reviews

SGIC
SGIC's overall rating for car insurance

(as rated by the Mozo community)

8.5

based on 66 reviews

 

Value for money

Policy coverage

Customer service

Claims handling

Trust

Full review

Featured car insurance from SGIC

Recent SGIC car insurance reviews

SGIC

SGIC car insurance review

Overall rating   7 / 10

Very friendly and helpful

Good to talk to and happy to answer your questions. Quick to respond to claims. Very happy with my policy, coverage and the related costs. Would recommend them to everyone I know.
Full review

Good to talk to and happy to answer your questions. Quick to respond to claims. Very happy with my policy, coverage and the related costs. Would recommend them to everyone I know.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Te elle (SA), reviewed 4 days ago

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SGIC

SGIC Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Good price and good policy

Good price and good policy
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Good price and good policy

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Peta (SA), reviewed about 2 months ago

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SGIC

SGIC Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Quick and easy

They are quick and very easy to deal with and they answer all your questions.
Full review

They are quick and very easy to deal with and they answer all your questions.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   9 / 10

    Trust   8 / 10

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Anne (SA), reviewed 2 months ago

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SGIC

SGIC Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Competitive and excellent customer service

Pros: great customer service and support Cons: N/A
Full review

Pros: great customer service and support Cons: N/A

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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William (SA), reviewed 2 months ago

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SGIC

SGIC Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Cheaper does not mean better or the same!

I recently was able to compare the difference in service as a result of taking up a cheaper option through by "bank". Within the year I had a kangaroo (hit by another car,) fallout of the sky onto my bonnet. The new insurer, questioned why I...
Full review

I recently was able to compare the difference in service as a result of taking up a cheaper option through by "bank". Within the year I had a kangaroo (hit by another car,) fallout of the sky onto my bonnet. The new insurer, questioned why I selected the tow agency, was difficult to negotiate with and made the claims process more complex and difficult than it needed to be.

    Value for money   7 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Wendy (SA), reviewed 3 months ago

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SGIC

SGIC Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Hassle free insurer at a good price.

No hassle insurer, thats what you want. Painless process when when we change our car, changed the policy online at the dealer when we picked up our new car.
Full review

No hassle insurer, thats what you want. Painless process when when we change our car, changed the policy online at the dealer when we picked up our new car.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   10 / 10

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Long (SA), reviewed 3 months ago

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SGIC

SGIC Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Thumbs up

Good service so far! The people are friendly and helpful when calling!
Full review

Good service so far! The people are friendly and helpful when calling!

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Megan (SA), reviewed 3 months ago

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SGIC

SGIC car insurance review

Overall rating   9 / 10

Amazing customer service - no regrets.

So far we have had no issues with SGIC. They have always been very friendly and helpful over the phone, making our dealings with them as smooth and easy as possible.
Full review

So far we have had no issues with SGIC. They have always been very friendly and helpful over the phone, making our dealings with them as smooth and easy as possible.

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   10 / 10

    Claims handling   8 / 10

    Trust   7 / 10

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Emily (SA), reviewed 4 months ago

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SGIC

SGIC Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Competitive prices and good online services

Generally cheaper than the competitors however this is somewhat reflected in the limited options for cover that are offered. Staff have always been friendly when contacted and otherwise a simple hassle-free company.
Full review

Generally cheaper than the competitors however this is somewhat reflected in the limited options for cover that are offered. Staff have always been friendly when contacted and otherwise a simple hassle-free company.

    Value for money   7 / 10

    Policy coverage   6 / 10

    Customer service   7 / 10

    Claims handling   6 / 10

    Trust   7 / 10

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Levi (SA), reviewed 5 months ago

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SGIC

SGIC Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Quick and simple service

I made a claim and the process was quick and efficient with no stuff around or ridiculous amount of paper work to fill out.
Full review

I made a claim and the process was quick and efficient with no stuff around or ridiculous amount of paper work to fill out.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   7 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Nicole (SA), reviewed 5 months ago

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SGIC

SGIC Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Highly recommend

Great to deal with and genuinely cares about their customers.
Full review

Great to deal with and genuinely cares about their customers.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   9 / 10

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Melinda (SA), reviewed 5 months ago

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SGIC

SGIC Comprehensive Car Insurance car insurance review

Overall rating   5 / 10

Money gouging rip offs

There should be no levels of comprehensive cover and it should cover everything from Rental cars to choice of repairer and the list goes on ! Plus all the Insurers are the same but with different fine print .
Full review

There should be no levels of comprehensive cover and it should cover everything from Rental cars to choice of repairer and the list goes on ! Plus all the Insurers are the same but with different fine print .

    Value for money   8 / 10

    Policy coverage   3 / 10

    Customer service   6 / 10

    Claims handling   8 / 10

    Trust   7 / 10

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Bryce (SA), reviewed 7 months ago

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SGIC

SGIC car insurance review

Overall rating   10 / 10

Overall good

Overall great service and value.
Full review

Overall great service and value.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Sam (SA), reviewed 7 months ago

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SGIC

SGIC Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great insurance company

Always had good experience with them.
Full review

Always had good experience with them.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Randall (SA), reviewed 7 months ago

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SGIC

SGIC car insurance review

Overall rating   8 / 10

Progressive

Good company.
Full review

Good company.

    Value for money   6 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   7 / 10

    Trust   8 / 10

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Darryl (SA), reviewed 7 months ago

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SGIC

SGIC Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Excellent price and guaranteed cover

SGIC has been reliable for us as a family - we know that all we have to do is pay the excess and the repairs will be covered. Going to a preferred provider meant that we were covered with a few extra bonuses like a free taxi home and guaranteed...
Full review

SGIC has been reliable for us as a family - we know that all we have to do is pay the excess and the repairs will be covered. Going to a preferred provider meant that we were covered with a few extra bonuses like a free taxi home and guaranteed workmanship.

    Value for money   8 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   8 / 10

    Trust   10 / 10

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Kelly (SA), reviewed 8 months ago

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SGIC

SGIC Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great customer service

After having an accident they took care of everything, very impressed with the way it was dealt with.
Full review

After having an accident they took care of everything, very impressed with the way it was dealt with.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Tina (SA), reviewed 9 months ago

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SGIC

SGIC car insurance review

Overall rating   10 / 10

Great service and competitive premiums

I love my insurer because they listen to my needs and gave me a policy at an excellent price that suits my needs perfectly!
Full review

I love my insurer because they listen to my needs and gave me a policy at an excellent price that suits my needs perfectly!

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Shannon (SA), reviewed 9 months ago

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SGIC

SGIC car insurance review

Overall rating   5 / 10

Loyalty doesn't count.

I thought they were good, handled our claims well, but when I started looking around, I found better prices, so I gave them the opportunity to match or better it and they said they couldn't do anything. So I changed, now with RAA.
Full review

I thought they were good, handled our claims well, but when I started looking around, I found better prices, so I gave them the opportunity to match or better it and they said they couldn't do anything. So I changed, now with RAA.

    Value for money   5 / 10

    Policy coverage   8 / 10

    Customer service   3 / 10

    Claims handling   8 / 10

    Trust   3 / 10

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Donald , reviewed 11 months ago

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SGIC

SGIC Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Fantastic Customer Service

We bought our daughter a brand new red Barina about 3 years ago after her little white one was written off by another motorist who was on her p plates for the first day, we really wish she knew what the stop sign was for!! Well SCIC had paid out...
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We bought our daughter a brand new red Barina about 3 years ago after her little white one was written off by another motorist who was on her p plates for the first day, we really wish she knew what the stop sign was for!! Well SCIC had paid out our claim for the written off car and the money was in the bank within 1 week, fantastic response, we went shopping for another car, and a bright red 4 door Barina was unloaded at the dealership whilst we were there, she fell in love, so 2 days later we collected it, 2 months later she came home and someone had done over $5k damage to the side of the car in a car park, damaged every panel, this was repaired within 2 weeks and we were very impressed with the claims process, assessment and repair, however the paint has faded and the car looks terrible, apparently it was something to do with the type of paint they were using at the time, I called SCIC, and they followed it up, lifetime guarantee, and the car has been repainted, using a different process, hire car provided due to inconvenience, and it looks fantastic, was amazed that they would do this as it is several years and they did not make anything of it. There premiums have always been fantastic, one quote for her was over $4k, we have never paid more than $800 and she is the primary driver. Cannot recommend them highly enough.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Michelle (SA), reviewed 12 months ago

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SGIC

SGIC Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Best Company Ever

One of the best companies I've dealt with, and they have paid out on my car with no hassles at all.
Full review

One of the best companies I've dealt with, and they have paid out on my car with no hassles at all.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Andree (SA), reviewed over 1 year ago

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SGIC

SGIC car insurance review

Overall rating   3 / 10

Not comopetitive at all

I think we are being charged too much for the value of the car.
Full review

I think we are being charged too much for the value of the car.

    Value for money   2 / 10

    Policy coverage   6 / 10

    Customer service   4 / 10

    Claims handling   5 / 10

    Trust   3 / 10

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Raelene (SA), reviewed over 1 year ago

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SGIC

SGIC car insurance review

Overall rating   9 / 10

Definitely

We have found SGIC to be trustworthy and you can count on them to take care of your problem fast and they genuinely care that you are happy with the workmanship of the crash repairers they recommend. We have been with them for over 20 yrs. In fact...
Full review

We have found SGIC to be trustworthy and you can count on them to take care of your problem fast and they genuinely care that you are happy with the workmanship of the crash repairers they recommend. We have been with them for over 20 yrs. In fact we trust them so much, our home is insured with them as well.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Brenda (SA), reviewed over 1 year ago

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SGIC

SGIC car insurance review

Overall rating   8 / 10

Good premiums

Overall the insurer is good, the only problem is when you make a claim, they provide you with all of the money for the cost of the repair less the premium, previous insurers pay direct to the body repair provider.
Full review

Overall the insurer is good, the only problem is when you make a claim, they provide you with all of the money for the cost of the repair less the premium, previous insurers pay direct to the body repair provider.

    Value for money   7 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   5 / 10

    Trust   8 / 10

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Jamie (SA), reviewed over 1 year ago

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SGIC

SGIC car insurance review

Overall rating   9 / 10

Helpful & Quality Service with Competitive prices

Awesome, Awesome, Awesome! SGIC provide me delightful customer service on all of my insurance policies, in addition, they take care of multiple policy holders. Never had a single negative experience and would certainly recommend them to friends,...
Full review

Awesome, Awesome, Awesome! SGIC provide me delightful customer service on all of my insurance policies, in addition, they take care of multiple policy holders. Never had a single negative experience and would certainly recommend them to friends, family and strangers.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Tanya (SA), reviewed over 1 year ago

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