I find them very helpful and courteous , the only down side is the amount you can withdraw in cash $850 , CUA I used to be able to get $2000, not that I used to get that much out often but was handy if needed.
Southern Cross Credit Union, with its headquarters in my home town of Murwillumbah, offers friendly, customer-focused service. I know most of the tellers and loans officers by name and am always impressed by their professionalism. I follow their tip of pressing 'credit' to avoid fees and have been rewarded with more money for me to spend, not cash for a financial institution to gobble up. I like their recent improvements to their website and their addition of mobile banking options. I particularly like SCCU's commitment to giving back to the community through sponsoring local events and not-for-profits and really getting involved - like the staff dressing up and decorating the branch for the week of the Banana Festival. Well done, Southern Cross Credit Union.
I am impressed with the friendly home town service I get from Southern Cross they make you feel like one of the family and when they ring me or I ring them they actually know who I am and it feels really homely. I trust them more than the big banks of course and I don't feel like they are out to rip me off.
My debit car is easy to us & provides the convenience of being able to buy online without risk. Internet access to my accounts is easy so I can transfer funs to the debit car with ease an convenience. It's a great product & I thoroughly recommend the SCCU to all.
This credit union provides great service and support, low rates, ease of use and very good security - even for online transactions. The staff are both efficient and courteous. The only downside is for people who want to run a business and use eftpos through their accounts. They are only limited by government regulations but offer all other services, including insurance needs.
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