Used this insurer a few times in the past. Its great for singles/couples who want a decent level of cover for insurance. I made a mistake with the dates of one of my policies in the past and although the team were nice and somewhat helpful, nothing could be done on their end to extend the policy. Would be great if they had a feature to extend a policy as sometimes things change and trips are extended or in my case a wrong number was entered.
I needed to make a claim. Process was simple and money back to me quickly. I was pleasantly surprised.
TID are a good company you can depend upon.
No fuss insurance. What more can you ask for.
Fortunately I've never had to make a claim. It was easy to apply online and their follow up emails were instant. I have always paid way in advance of our departure date and when the time came for our trip, they sent us a lovely text with our policy number and wished us a safe trip. I've used Travel Insurance Direct a number of times now. Each time we use them we get a discount.
I WANT TO DO INSURE FOR TRAVEL
This provider gives us the right amount of cover at an affordable price.
My mum mentioned this to me when I was going on an overseas trip and I received a discount and had a great experience! Very easy online format and great coverage.
Competitive quotes , great customer service and quick response time.
Travel Insurance Direct were fantastic to both purchase and claim through after a major car accident overseas. Their claims department actually identified additional things we were eligible for and paid more than we had initially claimed. On the down side, their Emergency assist department weren't particularly good at arranging our transport home and communicated poorly.
Great price, easy to acquire, efficient! Website is easy to use.
Was great. Always handy and available for contact.
Impossible to get in touch with overseas, just for advice regarding an overnight stay in hospital.
Was really good. Sent a list of stuff to consider while away. Wonderful help.
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