Fortunately I've never had to make a claim. It was easy to apply online and their follow up emails were instant. I have always paid way in advance of our departure date and when the time came for our trip, they sent us a lovely text with our...
Fortunately I've never had to make a claim. It was easy to apply online and their follow up emails were instant. I have always paid way in advance of our departure date and when the time came for our trip, they sent us a lovely text with our policy number and wished us a safe trip. I've used Travel Insurance Direct a number of times now. Each time we use them we get a discount.
Debbie (VIC), reviewed 23 days ago
This provider gives us the right amount of cover at an affordable price.
This provider gives us the right amount of cover at an affordable price.
Amanda (QLD), reviewed about 2 months ago
My mum mentioned this to me when I was going on an overseas trip and I received a discount and had a great experience! Very easy online format and great coverage.
My mum mentioned this to me when I was going on an overseas trip and I received a discount and had a great experience! Very easy online format and great coverage.
Emma (QLD), reviewed 5 months ago
Competitive quotes , great customer service and quick response time.
Competitive quotes , great customer service and quick response time.
Mitchell (QLD), reviewed 6 months ago
Travel Insurance Direct were fantastic to both purchase and claim through after a major car accident overseas. Their claims department actually identified additional things we were eligible for and paid more than we had initially claimed. On the...
Travel Insurance Direct were fantastic to both purchase and claim through after a major car accident overseas. Their claims department actually identified additional things we were eligible for and paid more than we had initially claimed. On the down side, their Emergency assist department weren't particularly good at arranging our transport home and communicated poorly.
Vicky (NSW), reviewed over 1 year ago
Great price, easy to acquire, efficient! Website is easy to use.
Great price, easy to acquire, efficient! Website is easy to use.
Brendon (VIC), reviewed over 1 year ago
Was great. Always handy and available for contact.
Was great. Always handy and available for contact.
Brydie (QLD), reviewed over 1 year ago
Impossible to get in touch with overseas, just for advice regarding an overnight stay in hospital.
Impossible to get in touch with overseas, just for advice regarding an overnight stay in hospital.
Daniel (SA), reviewed over 1 year ago
Was really good. Sent a list of stuff to consider while away. Wonderful help.
Was really good. Sent a list of stuff to consider while away. Wonderful help.
Casey (NSW), reviewed over 1 year ago
Roger (QLD), reviewed over 1 year ago
Overall, I think that TID is good although I have received conflicting advice regarding a claim. I persevered and the claim was paid contrary to what I was told by the first person spoken to.
Overall, I think that TID is good although I have received conflicting advice regarding a claim. I persevered and the claim was paid contrary to what I was told by the first person spoken to.
Susie (VIC), reviewed over 1 year ago
I was interested in Travel Insurance Direct initially due to the ease of signing up for a policy online. All the details you need are clearly displayed on the website and you are able to make a claim online. There is also an app which holds your...
I was interested in Travel Insurance Direct initially due to the ease of signing up for a policy online. All the details you need are clearly displayed on the website and you are able to make a claim online. There is also an app which holds your policy information so you don't need to carry a piece of paper around with you. The policy I signed up for was extremely comprehensive at a very competitive price.
Mallory (QLD), reviewed over 1 year ago
Received a full refund for flights for cancelling trip as there was civil unrest in Thailand .
Received a full refund for flights for cancelling trip as there was civil unrest in Thailand .
Effie (VIC), reviewed almost 2 years ago
Always easy to sign up for insurance and good value.
Always easy to sign up for insurance and good value.
Alana (NSW), reviewed almost 2 years ago
Travelling Europe for 8 months and haven't yet made a claim but they've been fantastic in sorting out problems for me along the way, such as lost passport (found and collected) and other such mishaps. Great customer service.
Travelling Europe for 8 months and haven't yet made a claim but they've been fantastic in sorting out problems for me along the way, such as lost passport (found and collected) and other such mishaps. Great customer service.
Breffny (WA), reviewed almost 2 years ago
Megan (NSW), reviewed almost 2 years ago
How can you get a police report when they don't give you one. if you are a USA citizen, no problem. But a tourist no way. This is how they get out of paying your claim. No Police Report, Sorry NOT Paying.
How can you get a police report when they don't give you one. if you are a USA citizen, no problem. But a tourist no way. This is how they get out of paying your claim. No Police Report, Sorry NOT Paying.
Terry (QLD), reviewed about 2 years ago
It was easy to apply on line and by far one of the cheapest and easiest insurance policies to understand.
It was easy to apply on line and by far one of the cheapest and easiest insurance policies to understand.
Jo (WA), reviewed about 2 years ago
They are simple, easy online quote in a matter of minutes and always available anytime for advice or assistance! Reliable and trustworthy gets a high five from me!
They are simple, easy online quote in a matter of minutes and always available anytime for advice or assistance! Reliable and trustworthy gets a high five from me!
Laura (WA), reviewed about 2 years ago
Good that it would cover for rocket attacks as I was in Israel. Other companies would not.
Good that it would cover for rocket attacks as I was in Israel. Other companies would not.
Kyle (NSW), reviewed over 2 years ago
They had the cheapest policy covering everything I needed & was easy to apply for it.
They had the cheapest policy covering everything I needed & was easy to apply for it.
Kaye (VIC), reviewed over 2 years ago
Claiming was very simple & they were very helpful.
Claiming was very simple & they were very helpful.
Lisa (WA), reviewed over 2 years ago
Found insurer online, seemed to cover all what I needed to be covered for my stay in the USA and South africa. Price was very competitive. As I fortunately didn't need to claim anything, I am unable to rate the insurer. Was able to download the...
Found insurer online, seemed to cover all what I needed to be covered for my stay in the USA and South africa. Price was very competitive. As I fortunately didn't need to claim anything, I am unable to rate the insurer. Was able to download the complete insurance details which was a plus as all done online.
Heather (WA), reviewed almost 3 years ago
Offered everything we wanted at a very reasonable price.
Offered everything we wanted at a very reasonable price.
Julie (NSW), reviewed almost 3 years ago
The price was very reasonable and the extras which were included helpful, and the service was friendly.
The price was very reasonable and the extras which were included helpful, and the service was friendly.
Barbara (QLD), reviewed almost 3 years ago
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