Travel Insurance Direct travel insurance reviews

Travel Insurance Direct
Travel Insurance Direct's overall rating for travel insurance

(as rated by the Mozo community)

8.2 / 10

based on 88 reviews

Value for money

Trust

Full review

Recent Travel Insurance Direct travel insurance reviews

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   7 / 10

Great to claim through

Travel Insurance Direct were fantastic to both purchase and claim through after a major car accident overseas. Their claims department actually identified additional things we were eligible for and paid more than we had initially claimed. On the...

Full review

Travel Insurance Direct were fantastic to both purchase and claim through after a major car accident overseas. Their claims department actually identified additional things we were eligible for and paid more than we had initially claimed. On the down side, their Emergency assist department weren't particularly good at arranging our transport home and communicated poorly.

    Value for money   8 / 10

    Trust   7 / 10

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Vicky (NSW), reviewed 8 months ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   10 / 10

Great price, easy to acquire, efficient!

Great price, easy to acquire, efficient! Website is easy to use.

Full review

Great price, easy to acquire, efficient! Website is easy to use.

    Value for money   10 / 10

    Trust   10 / 10

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Brendon (VIC), reviewed 10 months ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   10 / 10

Amazing

Was great. Always handy and available for contact.

Full review

Was great. Always handy and available for contact.

    Value for money   10 / 10

    Trust   10 / 10

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Brydie (QLD), reviewed about 1 year ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   2 / 10

Excess was 2X cost of stay, ailment not covered

Impossible to get in touch with overseas, just for advice regarding an overnight stay in hospital.

Full review

Impossible to get in touch with overseas, just for advice regarding an overnight stay in hospital.

    Value for money   4 / 10

    Trust   3 / 10

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Daniel (SA), reviewed about 1 year ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   10 / 10

Was good

Was really good. Sent a list of stuff to consider while away. Wonderful help.

Full review

Was really good. Sent a list of stuff to consider while away. Wonderful help.

    Value for money   10 / 10

    Trust   10 / 10

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Casey (NSW), reviewed about 1 year ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   9 / 10

Competitive premiums

Easy to insure with.

Full review

Easy to insure with.

    Value for money   9 / 10

    Trust   9 / 10

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Roger (QLD), reviewed about 1 year ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   7 / 10

Reasonable premiums and good customer service

Overall, I think that TID is good although I have received conflicting advice regarding a claim. I persevered and the claim was paid contrary to what I was told by the first person spoken to.

Full review

Overall, I think that TID is good although I have received conflicting advice regarding a claim. I persevered and the claim was paid contrary to what I was told by the first person spoken to.

    Value for money   5 / 10

    Trust   8 / 10

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Susie (VIC), reviewed about 1 year ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   10 / 10

Easy and straightforward, great online service.

I was interested in Travel Insurance Direct initially due to the ease of signing up for a policy online. All the details you need are clearly displayed on the website and you are able to make a claim online. There is also an app which holds your...

Full review

I was interested in Travel Insurance Direct initially due to the ease of signing up for a policy online. All the details you need are clearly displayed on the website and you are able to make a claim online. There is also an app which holds your policy information so you don't need to carry a piece of paper around with you. The policy I signed up for was extremely comprehensive at a very competitive price.

    Value for money   10 / 10

    Trust   10 / 10

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Mallory (QLD), reviewed about 1 year ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   9 / 10

Good customer service and fast refund

Received a full refund for flights for cancelling trip as there was civil unrest in Thailand .

Full review

Received a full refund for flights for cancelling trip as there was civil unrest in Thailand .

    Value for money   8 / 10

    Trust   8 / 10

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Effie (VIC), reviewed about 1 year ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   8 / 10

Easy to sign up for insurance and good value

Always easy to sign up for insurance and good value.

Full review

Always easy to sign up for insurance and good value.

    Value for money   8 / 10

    Trust   8 / 10

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Alana (NSW), reviewed about 1 year ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   9 / 10

Comprehensive premiums that cover your needs

Travelling Europe for 8 months and haven't yet made a claim but they've been fantastic in sorting out problems for me along the way, such as lost passport (found and collected) and other such mishaps. Great customer service.

Full review

Travelling Europe for 8 months and haven't yet made a claim but they've been fantastic in sorting out problems for me along the way, such as lost passport (found and collected) and other such mishaps. Great customer service.

    Value for money   8 / 10

    Trust   10 / 10

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Breffny (WA), reviewed about 1 year ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   8 / 10

A service perfect for the modern day traveller

Pros - reminders!

Full review

Pros - reminders!

    Value for money   7 / 10

    Trust   8 / 10

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Megan (NSW), reviewed over 1 year ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   0 / 10

Cant cancel it because of the cooling period

How can you get a police report when they don't give you one. if you are a USA citizen, no problem. But a tourist no way. This is how they get out of paying your claim. No Police Report, Sorry NOT Paying.

Full review

How can you get a police report when they don't give you one. if you are a USA citizen, no problem. But a tourist no way. This is how they get out of paying your claim. No Police Report, Sorry NOT Paying.

    Value for money   0 / 10

    Trust   0 / 10

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Terry (QLD), reviewed over 1 year ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   8 / 10

Competitive prices, easy to apply

It was easy to apply on line and by far one of the cheapest and easiest insurance policies to understand.

Full review

It was easy to apply on line and by far one of the cheapest and easiest insurance policies to understand.

    Value for money   8 / 10

    Trust   8 / 10

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Jo (WA), reviewed over 1 year ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   7 / 10

Great 24/7 assistance

They are simple, easy online quote in a matter of minutes and always available anytime for advice or assistance! Reliable and trustworthy gets a high five from me!

Full review

They are simple, easy online quote in a matter of minutes and always available anytime for advice or assistance! Reliable and trustworthy gets a high five from me!

    Value for money   8 / 10

    Trust   6 / 10

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Laura (WA), reviewed over 1 year ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   6 / 10

Understanding

Good that it would cover for rocket attacks as I was in Israel. Other companies would not.

Full review

Good that it would cover for rocket attacks as I was in Israel. Other companies would not.

    Value for money   6 / 10

    Trust   6 / 10

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Kyle (NSW), reviewed over 1 year ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   10 / 10

Excellent premiums & customer service

They had the cheapest policy covering everything I needed & was easy to apply for it.

Full review

They had the cheapest policy covering everything I needed & was easy to apply for it.

    Value for money   10 / 10

    Trust   10 / 10

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Kaye (VIC), reviewed almost 2 years ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   10 / 10

Claiming was simple & staff were very helpful

Claiming was very simple & they were very helpful.

Full review

Claiming was very simple & they were very helpful.

    Value for money   10 / 10

    Trust   10 / 10

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Lisa (WA), reviewed about 2 years ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   7 / 10

Competitive

Found insurer online, seemed to cover all what I needed to be covered for my stay in the USA and South africa. Price was very competitive. As I fortunately didn't need to claim anything, I am unable to rate the insurer. Was able to download the...

Full review

Found insurer online, seemed to cover all what I needed to be covered for my stay in the USA and South africa. Price was very competitive. As I fortunately didn't need to claim anything, I am unable to rate the insurer. Was able to download the complete insurance details which was a plus as all done online.

    Value for money   8 / 10

    Trust   7 / 10

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Heather (WA), reviewed about 2 years ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   9 / 10

Great premiums at great prices

Offered everything we wanted at a very reasonable price.

Full review

Offered everything we wanted at a very reasonable price.

    Value for money   10 / 10

    Trust   9 / 10

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Julie (NSW), reviewed about 2 years ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   5 / 10

Fantastic value for money

The price was very reasonable and the extras which were included helpful, and the service was friendly.

Full review

The price was very reasonable and the extras which were included helpful, and the service was friendly.

    Value for money   8 / 10

    Trust   8 / 10

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Barbara (QLD), reviewed about 2 years ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   9 / 10

Value for money

Definitely best value for money, and signing up couldn't be easier.

Full review

Definitely best value for money, and signing up couldn't be easier.

    Value for money   9 / 10

    Trust   8 / 10

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Trish (WA), reviewed about 2 years ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   9 / 10

Competitive premiums with great service

Low premiums for comprehensive cover and the claim limits are more than others for a similar price. They also offer coupon discounts and communication is great, usually asking if you need to claim after your trip!

Full review

Low premiums for comprehensive cover and the claim limits are more than others for a similar price. They also offer coupon discounts and communication is great, usually asking if you need to claim after your trip!

    Value for money   9 / 10

    Trust   9 / 10

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Enid (NSW), reviewed over 2 years ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   6 / 10

Exceptional customer service

I was having difficulty with the web site and accessing the special discount that was offered, so I rang them not once but twice, my enquiries were answered by 2 different staff promptly and courteously. Cost will not be an issue again as I will...

Full review

I was having difficulty with the web site and accessing the special discount that was offered, so I rang them not once but twice, my enquiries were answered by 2 different staff promptly and courteously. Cost will not be an issue again as I will continue to use them due to their impeccable customer service and phone mannerisms. Bravo TID.

    Value for money   8 / 10

    Trust   6 / 10

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Deb (VIC), reviewed over 2 years ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   9 / 10

Value for money, easy & direct

Travel Insurance Direct...Why? I have used them 5 times in 4 years. Value for money. Online is Direct. Service is friendly and direct. And that's why I chose Travel Insurance Direct!

Full review

Travel Insurance Direct...Why? I have used them 5 times in 4 years. Value for money. Online is Direct. Service is friendly and direct. And that's why I chose Travel Insurance Direct!

    Value for money   10 / 10

    Trust   9 / 10

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Kathryn (VIC), reviewed over 2 years ago

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