Travel Insurance Direct travel insurance reviews

Travel Insurance Direct
Travel Insurance Direct's overall rating for travel insurance

(as rated by the Mozo community)

8.2 / 10

based on 88 reviews

Value for money

Trust

Recent Travel Insurance Direct travel insurance reviews

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   10 / 10

Great customer service and discounts

Fortunately I've never had to make a claim. It was easy to apply online and their follow up emails were instant. I have always paid way in advance of our departure date and when the time came for our trip, they sent us a lovely text with our...

Fortunately I've never had to make a claim. It was easy to apply online and their follow up emails were instant. I have always paid way in advance of our departure date and when the time came for our trip, they sent us a lovely text with our policy number and wished us a safe trip. I've used Travel Insurance Direct a number of times now. Each time we use them we get a discount.

    Value for money   10 / 10

    Trust   / 10

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Debbie (VIC), reviewed 23 days ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   9 / 10

The website is easy to use

This provider gives us the right amount of cover at an affordable price.

This provider gives us the right amount of cover at an affordable price.

    Value for money   10 / 10

    Trust   / 10

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Amanda (QLD), reviewed about 2 months ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   10 / 10

Easy to use and competitive pricing

My mum mentioned this to me when I was going on an overseas trip and I received a discount and had a great experience! Very easy online format and great coverage.

My mum mentioned this to me when I was going on an overseas trip and I received a discount and had a great experience! Very easy online format and great coverage.

    Value for money   10 / 10

    Trust   / 10

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Emma (QLD), reviewed 5 months ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   10 / 10

Competitive quotes and A-grade service

Competitive quotes , great customer service and quick response time.

Competitive quotes , great customer service and quick response time.

    Value for money   10 / 10

    Trust   / 10

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Mitchell (QLD), reviewed 6 months ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   7 / 10

Great to claim through

Travel Insurance Direct were fantastic to both purchase and claim through after a major car accident overseas. Their claims department actually identified additional things we were eligible for and paid more than we had initially claimed. On the...

Travel Insurance Direct were fantastic to both purchase and claim through after a major car accident overseas. Their claims department actually identified additional things we were eligible for and paid more than we had initially claimed. On the down side, their Emergency assist department weren't particularly good at arranging our transport home and communicated poorly.

    Value for money   8 / 10

    Trust   7 / 10

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Vicky (NSW), reviewed over 1 year ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   10 / 10

Great price, easy to acquire, efficient!

Great price, easy to acquire, efficient! Website is easy to use.

Great price, easy to acquire, efficient! Website is easy to use.

    Value for money   10 / 10

    Trust   10 / 10

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Brendon (VIC), reviewed over 1 year ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   10 / 10

Amazing

Was great. Always handy and available for contact.

Was great. Always handy and available for contact.

    Value for money   10 / 10

    Trust   10 / 10

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Brydie (QLD), reviewed over 1 year ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   2 / 10

Excess was 2X cost of stay, ailment not covered

Impossible to get in touch with overseas, just for advice regarding an overnight stay in hospital.

Impossible to get in touch with overseas, just for advice regarding an overnight stay in hospital.

    Value for money   4 / 10

    Trust   3 / 10

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Daniel (SA), reviewed over 1 year ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   10 / 10

Was good

Was really good. Sent a list of stuff to consider while away. Wonderful help.

Was really good. Sent a list of stuff to consider while away. Wonderful help.

    Value for money   10 / 10

    Trust   10 / 10

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Casey (NSW), reviewed over 1 year ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   9 / 10

Competitive premiums

Easy to insure with.

Easy to insure with.

    Value for money   9 / 10

    Trust   9 / 10

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Roger (QLD), reviewed over 1 year ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   7 / 10

Reasonable premiums and good customer service

Overall, I think that TID is good although I have received conflicting advice regarding a claim. I persevered and the claim was paid contrary to what I was told by the first person spoken to.

Overall, I think that TID is good although I have received conflicting advice regarding a claim. I persevered and the claim was paid contrary to what I was told by the first person spoken to.

    Value for money   5 / 10

    Trust   8 / 10

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Susie (VIC), reviewed over 1 year ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   10 / 10

Easy and straightforward, great online service.

I was interested in Travel Insurance Direct initially due to the ease of signing up for a policy online. All the details you need are clearly displayed on the website and you are able to make a claim online. There is also an app which holds your...

I was interested in Travel Insurance Direct initially due to the ease of signing up for a policy online. All the details you need are clearly displayed on the website and you are able to make a claim online. There is also an app which holds your policy information so you don't need to carry a piece of paper around with you. The policy I signed up for was extremely comprehensive at a very competitive price.

    Value for money   10 / 10

    Trust   10 / 10

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Mallory (QLD), reviewed over 1 year ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   9 / 10

Good customer service and fast refund

Received a full refund for flights for cancelling trip as there was civil unrest in Thailand .

Received a full refund for flights for cancelling trip as there was civil unrest in Thailand .

    Value for money   8 / 10

    Trust   8 / 10

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Effie (VIC), reviewed almost 2 years ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   8 / 10

Easy to sign up for insurance and good value

Always easy to sign up for insurance and good value.

Always easy to sign up for insurance and good value.

    Value for money   8 / 10

    Trust   8 / 10

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Alana (NSW), reviewed almost 2 years ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   9 / 10

Comprehensive premiums that cover your needs

Travelling Europe for 8 months and haven't yet made a claim but they've been fantastic in sorting out problems for me along the way, such as lost passport (found and collected) and other such mishaps. Great customer service.

Travelling Europe for 8 months and haven't yet made a claim but they've been fantastic in sorting out problems for me along the way, such as lost passport (found and collected) and other such mishaps. Great customer service.

    Value for money   8 / 10

    Trust   10 / 10

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Breffny (WA), reviewed almost 2 years ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   8 / 10

A service perfect for the modern day traveller

Pros - reminders!

Pros - reminders!

    Value for money   7 / 10

    Trust   8 / 10

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Megan (NSW), reviewed almost 2 years ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   0 / 10

Cant cancel it because of the cooling period

How can you get a police report when they don't give you one. if you are a USA citizen, no problem. But a tourist no way. This is how they get out of paying your claim. No Police Report, Sorry NOT Paying.

How can you get a police report when they don't give you one. if you are a USA citizen, no problem. But a tourist no way. This is how they get out of paying your claim. No Police Report, Sorry NOT Paying.

    Value for money   0 / 10

    Trust   0 / 10

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Terry (QLD), reviewed about 2 years ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   8 / 10

Competitive prices, easy to apply

It was easy to apply on line and by far one of the cheapest and easiest insurance policies to understand.

It was easy to apply on line and by far one of the cheapest and easiest insurance policies to understand.

    Value for money   8 / 10

    Trust   8 / 10

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Jo (WA), reviewed about 2 years ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   7 / 10

Great 24/7 assistance

They are simple, easy online quote in a matter of minutes and always available anytime for advice or assistance! Reliable and trustworthy gets a high five from me!

They are simple, easy online quote in a matter of minutes and always available anytime for advice or assistance! Reliable and trustworthy gets a high five from me!

    Value for money   8 / 10

    Trust   6 / 10

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Laura (WA), reviewed about 2 years ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   6 / 10

Understanding

Good that it would cover for rocket attacks as I was in Israel. Other companies would not.

Good that it would cover for rocket attacks as I was in Israel. Other companies would not.

    Value for money   6 / 10

    Trust   6 / 10

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Kyle (NSW), reviewed over 2 years ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   10 / 10

Excellent premiums & customer service

They had the cheapest policy covering everything I needed & was easy to apply for it.

They had the cheapest policy covering everything I needed & was easy to apply for it.

    Value for money   10 / 10

    Trust   10 / 10

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Kaye (VIC), reviewed over 2 years ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   10 / 10

Claiming was simple & staff were very helpful

Claiming was very simple & they were very helpful.

Claiming was very simple & they were very helpful.

    Value for money   10 / 10

    Trust   10 / 10

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Lisa (WA), reviewed over 2 years ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   7 / 10

Competitive

Found insurer online, seemed to cover all what I needed to be covered for my stay in the USA and South africa. Price was very competitive. As I fortunately didn't need to claim anything, I am unable to rate the insurer. Was able to download the...

Found insurer online, seemed to cover all what I needed to be covered for my stay in the USA and South africa. Price was very competitive. As I fortunately didn't need to claim anything, I am unable to rate the insurer. Was able to download the complete insurance details which was a plus as all done online.

    Value for money   8 / 10

    Trust   7 / 10

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Heather (WA), reviewed almost 3 years ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   9 / 10

Great premiums at great prices

Offered everything we wanted at a very reasonable price.

Offered everything we wanted at a very reasonable price.

    Value for money   10 / 10

    Trust   9 / 10

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Julie (NSW), reviewed almost 3 years ago

Travel Insurance Direct

Travel Insurance Direct travel insurance review

Overall rating   5 / 10

Fantastic value for money

The price was very reasonable and the extras which were included helpful, and the service was friendly.

The price was very reasonable and the extras which were included helpful, and the service was friendly.

    Value for money   8 / 10

    Trust   8 / 10

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Barbara (QLD), reviewed almost 3 years ago

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