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| General Savings Account |
Mozo users have rated Qudos Bank debit cards on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.
64 Reviews
I've been with Qantas for over 10 years - when in Australia, they are an excellent option. The $20 amnesty on monthly charges is generous and the branch staff in the city are always polite and helpful. The branch staff at the Hurstville office are not as polite and seem to be slower + crankier so I do try to avoid this branch where possible. The possibility of taking out an overdraft is very useful as interest rates are much lower than a credit card. However, when making cash withdrawals from overseas, the exchange rate and associated charges such as the commission are a massive wildcard. There is no info on the site about how this is calculated and after a recent holiday, seems I was massively overcharged (either as part of the exchange rate conversion or commission - impossible to tell because the charges aren't separate or listed, it just comes up on my statement as one overall amount that includes the cash withdrawal amount). This is definitely disappointing and problematic as it seems like I lost over $2000 in undefined charges of this ilk. Other than these issues, I am still a big fan and won't be looking for another credit union for at least a while.
Read full reviewI've been with Qantas for over 10 years - when in Australia, they are an excellent option. The $20 amnesty on monthly charges is generous and the branch staff in the city are always polite and helpful. The branch staff at the Hurstville office are not as polite and seem to be slower + crankier so I do try to avoid this branch where possible. The possibility of taking out an overdraft is very useful as interest rates are much lower than a credit card. However, when making cash withdrawals from overseas, the exchange rate and associated charges such as the commission are a massive wildcard. There is no info on the site about how this is calculated and after a recent holiday, seems I was massively overcharged (either as part of the exchange rate conversion or commission - impossible to tell because the charges aren't separate or listed, it just comes up on my statement as one overall amount that includes the cash withdrawal amount). This is definitely disappointing and problematic as it seems like I lost over $2000 in undefined charges of this ilk. Other than these issues, I am still a big fan and won't be looking for another credit union for at least a while.
Awesome customer service.
Read full reviewAwesome customer service.
My bank provides really good services and is trusted by me and my whole family.
Read full reviewMy bank provides really good services and is trusted by me and my whole family.