New kid on the block, Kogan Energy, is an expansion of online retailer, Kogan.com. Teaming up with green retailer, Powershop, Kogan Energy aims to deliver great energy prices and exceptional customer service for Aussies.
Kogan Energy is available for households across New South Wales, Victoria, South Australia and Queensland. However, Kogan Energy gas is only available for Victorian customers at the moment.
Kogan Energy also does not provide energy plans for small businesses at the moment, but has hinted that it may start to in the future.
Kogan Energy energy plans are available on either a time of use or single rate tariff, with the retailer claiming that many locations across the country will pay up to 18% less than the reference price. And if you’ve got solar panels installed on your roof, Kogan Energy also provide solar plan options.
No matter the energy plan you take out with Kogan Energy, there are no lock in contracts or exit fees, so you’re free to opt out of your plan with no hassle or penalty. Or if you decide that Kogan Energy isn’t the right fit for your household and change your mind, you’ll be happy to know that every Kogan Energy plan comes with a 10 day cooling off period.
And to make sure your energy bill is always within reach, once you sign up to a Kogan Energy plan you’ll be able to take advantage of the free Kogan Energy app. With the app, customers can pay their bills with their smartphones, and they’ll be able to manage and track their energy usage, potentially reducing their future bills.
There are no exit fees or lock in contracts with any of Kogan Energy’s energy plans, giving you the freedom to leave at anytime. Plus, with the ten day cooling off period, there’s no dramas if Kogan Energy isn’t the right fit for your home.
Thanks to the free Kogan Energy app, customers will get a greater picture of their household’s usage and have the power to pay their bills with just a few taps.
Kogan Energy have partnered with multiple 2018 Mozo Expert Choice Award winner, Powershop, to provide more affordable energy.
According to Kogan Energy, customers who sign up with one Kogan Energy’s plans could pay 18% less than the reference price.
If there’s one thing that stresses out most Aussies, it’s moving house. Kogan Energy take the hassle out of moving your power over with a simple transfer process. All you need to do is let Kogan Energy know when and where you’re planning to move. And if you let them know before 1pm on moving day, Kogan Energy may be able to have you connected on the same day.
But if you’re planning on switching to Kogan Energy, you’ll need to sign up online and provide your payment details and any other required information. Just keep in mind that it can typically take up to 3-4 weeks to be connected in Victoria, south-east Queensland and South Australia - New South Wales may take even longer.
The Mozo communicty has rated Kogan Energy products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.
I like this provider as they have always been easy to understand and follow. Customer service has always been excellent and has never let me down when I’ve had a problem or a question. Overall I think they could improve their eco-friendly nice but besides that I give them a seven because I am quite satisfied with the entire provider
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