based on 318 RAMS banking product reviews as rated by Mozo community

RAMS home loans

RAMS has been helping Australians achieve their property dreams since 1995, with extensive home loan options available for all sorts of borrowers - whether first time buyers, property investors or anyone looking to refinance. In 2008, RAMS became part of the Westpac Banking Corporation and it currently has 70 home loan centres operating throughout Australia.

If you’re considering a home loan from RAMS, you’ve come to the right place! Here, you’ll be able to find the information you need to compare all of RAMS home loans to find the best one to suit your property goals.

What home loans do RAMS offer?

Rates and fees verified as correct at 20 August 2022. Other information correct at the time of writing. Advertiser disclosure.

Fixed Rate Home Loans

If you’re looking for a bit of certainty when it comes to your home loan repayments, the Fixed Rate offer from RAMS could be a worthy contender given that it currently comes with some seriously competitive rates across 1-5 year fixed terms. The offer is available on loans starting from $15,000, with owner occupiers able to borrow up to 95% of the property’s value while investors can borrow up to 90% of the value. You’ll have ability to make fee free additional repayments (up to a maximum of $30,000) during your chosen fixed rate period and make use of a redraw facility ($10 fee applies, as does a minimum redraw amount of $1,000)  should you need to free up some funds later on. There is a $20 monthly service fee to consider, as well as a few one-off fees, but you can read more about those in more detail in the linked reviews below.

Home loan repayments calculator

years

Product Fixed 3 year rate Comparison Rate Service fee Upfront fee Monthly repayments

6.04% p.a.

5.89% p.a.

$10.00 monthly

$880

5.74% p.a.

4.79% p.a.

$10.00 monthly

$880

5.94% p.a.

5.21% p.a.

$10.00 monthly

$880

5.94% p.a.

5.07% p.a.

$10.00 monthly

$880

Variable Rate Home Loans

RAMS also has two variable rate home loans to choose from: the comprehensive Full Feature loan and the no bells and whistles Essential Home Loan Like the fixed rate offer, RAMS' variable loans are open to both owner occupiers and investors on loan amounts starting from $15,000, but neither of the offers have monthly service fees attached. Depending on the loan you choose, there are also a number of flexible features on offer such as extra repayments, repayment holidays (fees may apply), an offset account and a redraw facility. To learn more about the rates and features in more detail, check out the linked reviews below.

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments

5.59% p.a.

5.66% p.a.

$0.00

$880

5.34% p.a.

5.41% p.a.

$0.00

$880

5.29% p.a.

5.36% p.a.

$0.00

$880

4.19% p.a.

4.25% p.a.

$0.00

$880

3.94% p.a.

4.00% p.a.

$0.00

$880

3.89% p.a.

3.95% p.a.

$0.00

$880

6.95% p.a.

7.02% p.a.

$0.00

$880

6.70% p.a.

6.77% p.a.

$0.00

$880

6.65% p.a.

6.72% p.a.

$0.00

$880

6.36% p.a.

6.43% p.a.

$0.00

$880

6.11% p.a.

6.18% p.a.

$0.00

$880

6.06% p.a.

6.13% p.a.

$0.00

$880

4.44% p.a.

4.50% p.a.

$0.00

$880

4.69% p.a.

4.75% p.a.

$0.00

$880

4.39% p.a.

4.45% p.a.

$0.00

$880

4.24% p.a.

4.30% p.a.

$0.00

$880

4.49% p.a.

4.55% p.a.

$0.00

$880

4.19% p.a.

4.25% p.a.

$0.00

$880

7.16% p.a.

7.23% p.a.

$0.00

$880

6.91% p.a.

6.98% p.a.

$0.00

$880

6.86% p.a.

6.93% p.a.

$0.00

$880

6.87% p.a.

6.94% p.a.

$0.00

$880

6.62% p.a.

6.69% p.a.

$0.00

$880

6.57% p.a.

6.64% p.a.

$0.00

$880

Fixed Package Home Loan

Home loan repayments calculator

years

Product Fixed 3 year rate Comparison Rate Service fee Upfront fee Monthly repayments

6.04% p.a.

6.82% p.a.

$149.00 yearly

$0

5.74% p.a.

6.32% p.a.

$149.00 yearly

$0

5.94% p.a.

6.94% p.a.

$149.00 yearly

$0

5.94% p.a.

6.74% p.a.

$149.00 yearly

$0

Variable Package Home Loan

RAMS’ Value Advantage (Package) is available to owner occupiers and investors on home loans starting from $150,000. You will be required to pay an annual service fee of $375, but there are plenty of money saving features you can take ‘advantage’ of such as interest rate discounts and reduced upfront fee. It also comes complete with all the features on offer with the standard variable rate loans, including an offset account, redraw facility, extra repayments and repayment holidays. 

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments

5.79% p.a.

5.93% p.a.

$149.00 yearly

$0

5.49% p.a.

5.63% p.a.

$149.00 yearly

$0

5.54% p.a.

5.68% p.a.

$149.00 yearly

$0

4.39% p.a.

4.54% p.a.

$149.00 yearly

$0

4.14% p.a.

4.29% p.a.

$149.00 yearly

$0

4.09% p.a.

4.25% p.a.

$149.00 yearly

$0

4.89% p.a.

5.04% p.a.

$149.00 yearly

$0

4.59% p.a.

4.74% p.a.

$149.00 yearly

$0

4.64% p.a.

4.79% p.a.

$149.00 yearly

$0

4.69% p.a.

4.84% p.a.

$149.00 yearly

$0

4.44% p.a.

4.59% p.a.

$149.00 yearly

$0

4.39% p.a.

4.54% p.a.

$149.00 yearly

$0

Line of Credit

The line of credit home loan from RAMS allows borrowers to make use of the equity they've built up in their property. Like most line of credit home loans, you will only be charged interest of the outstanding balance and there are no regular repayments required if you’re under the credit limit.

Product Rate Comparison Rate Service fee Upfront fee

7.68% p.a.

n/a

$20.00 monthly

$880

7.68% p.a.

n/a

$20.00 monthly

$880

RAMS home loan features in a glance

Offset icon

Offset account

RAMS gives variable rate customers the option of using an 100% offset account to help them save on interest payments over the life of the loan, while also having the flexibility of easily accessing that money should the need arise. For example, a mortgage holder with a loan of $500,000 and $50,000 stashed away in an offset account would only be charged interest on the remaining $450,000 of their loan.

Repayment Icon

Extra repayments

You can shorten the life of your loan by making extra repayments whenever you like with RAMS’ variable and fixed (up to a maximum of $30,000) loans. An online redraw facility is also available with most loans, which means you'll be able to access any additional repayments in the future if you need to (fees and minimum redraw amounts may apply though). 

Rate icon

Interest only payments

If you need to divert funds away from your loan repayments to other commitments, opting for interest only loan payments could be the option for you. Interest only options are available for owner occupiers and investors on RAMS' variable and fixed rate home loans. 

How are RAMS home loans rated?

Mozo users have rated RAMS home loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-loans
RAMS home loans
Overall
Price
Features
Customer service
Convenience
Trust

250 Reviews

Recent RAMS home loan reviews

RAMS Full Feature
Overall 3/10
Poor customer service

Lots of issues and concerns. Poor customer service. I would not recommend this financial institution

Read full review

Lots of issues and concerns. Poor customer service. I would not recommend this financial institution

Price
6/10
Features
4/10
Customer service
2/10
Convenience
5/10
Trust
2/10
Less
Ken, Victoria, reviewed about 2 months ago
RAMS Essential Home Loan
Overall 1/10
EXTREMELY POOR EXPERIENCE

I would not recommend RAMS to anyone. Their lenders are inexperienced and their Customer service is woeful. There is lack of transparency around every dealing with this organisation. They promise the earth to get your business but deliver on nothing. Interest rate hikes, hidden fee's nil responses from lenders and the call centre still cant help you. After banking with another bank for 19 years I will be leaving my short stay with RAMS and going back to my previous lender.

Read full review

I would not recommend RAMS to anyone. Their lenders are inexperienced and their Customer service is woeful. There is lack of transparency around every dealing with this organisation. They promise the earth to get your business but deliver on nothing. Interest rate hikes, hidden fee's nil responses from lenders and the call centre still cant help you. After banking with another bank for 19 years I will be leaving my short stay with RAMS and going back to my previous lender.

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Jamie lee, New South Wales, reviewed about 2 months ago
RAMS Fixed Rate
Overall 1/10
Do yourself a favour and go with someone else to g

Absolutely useless bank. Their customer service policies are terrible and make it so difficult to resolve simple queries. I had an agent make mistakes during ID validation meaning I had to go on hold again and explain my situation again to a new person for no reason. What a waste of 20 minutes! Secondly, it’s genuinely easier to switch to a new bank than it is to stay with RAMS and complete a simple change. Why is that the case? RAMS is a bank living in the past and is better of being buried. Do yourself a favour and go with someone else to get better features, better rates and better service!

Read full review

Absolutely useless bank. Their customer service policies are terrible and make it so difficult to resolve simple queries. I had an agent make mistakes during ID validation meaning I had to go on hold again and explain my situation again to a new person for no reason. What a waste of 20 minutes! Secondly, it’s genuinely easier to switch to a new bank than it is to stay with RAMS and complete a simple change. Why is that the case? RAMS is a bank living in the past and is better of being buried. Do yourself a favour and go with someone else to get better features, better rates and better service!

Price
2/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Manish, New South Wales, reviewed 9 months ago
RAMS Home Loan
Overall 1/10
Run away from this bank - the worst

If I could give RAMS a zero for customer service, I would. I have been with them for four years and have had issues with them from Day 1 - they 'forgot' I requested an Offset account and then said they would charge me $400 to include once, even I asked for it in the first place. It has been that kind of chaos ever since. They never, ever respond to calls or emails, and if they do, you can be guaranteed the agent you speak to has no idea how to answer even the most basic query. My worst RAMS experience is a doozy. I spoke to an agent about what new interest rates might be available, and he said he couldn't assist me with my query as my account was "45 cents overdrawn." That was despite I had $75,000 in an offset account and the reason I was overdrawn was because RAMS had not withdrawn the right amount in the first place. Yes, 45 cents overdrawn. Avoid this shocker of a company and go somewhere - anywhere - else that knows what customer service is. Oh, and the reason I have not switched (and believe me I have tried) is I run a small, one-person business and getting a loan as a sole trader is tough. But I am about to give it another go as RAMS never, ever gets any better.

Read full review

If I could give RAMS a zero for customer service, I would. I have been with them for four years and have had issues with them from Day 1 - they 'forgot' I requested an Offset account and then said they would charge me $400 to include once, even I asked for it in the first place. It has been that kind of chaos ever since. They never, ever respond to calls or emails, and if they do, you can be guaranteed the agent you speak to has no idea how to answer even the most basic query. My worst RAMS experience is a doozy. I spoke to an agent about what new interest rates might be available, and he said he couldn't assist me with my query as my account was "45 cents overdrawn." That was despite I had $75,000 in an offset account and the reason I was overdrawn was because RAMS had not withdrawn the right amount in the first place. Yes, 45 cents overdrawn. Avoid this shocker of a company and go somewhere - anywhere - else that knows what customer service is. Oh, and the reason I have not switched (and believe me I have tried) is I run a small, one-person business and getting a loan as a sole trader is tough. But I am about to give it another go as RAMS never, ever gets any better.

Price
6/10
Features
3/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
John, New South Wales, reviewed about 1 year ago
RAMS Home Loan
Overall 1/10
No branches, high hidden fees, service dismal.

I've had nothing but issues with rams. Ad-hoc fees, charges. Unable to assist with any of my complaints and will only assist when external bodies get involved. Defaults on credit scores for one day late payments. Please beware.

Read full review

I've had nothing but issues with rams. Ad-hoc fees, charges. Unable to assist with any of my complaints and will only assist when external bodies get involved. Defaults on credit scores for one day late payments. Please beware.

Price
1/10
Features
2/10
Customer service
1/10
Convenience
2/10
Trust
1/10
Less
Linda, Victoria, reviewed about 1 year ago

What do you need to apply for a RAMS home loan?

Any documentation you’ll need to apply for a RAMS home loan depends on what home loan you’re applying for, but all applicants will generally be required to supply the following:

  • Signed RAMS application form
  • 100 Point Check AML Customer Identification Checklist and accompanying identification for each applicant
  • Income details including recent payslips or a letter from your employer detailing conditions and latest recent group certificate.

Are you purchasing?

Signed copy of Contract of Sale.

Are you a first home buyer?

Completed First Home Owner Grant application.

Are you refinancing?

Home loan statements for last six months.

Home loan quick links