RAMS logo

RAMS customer reviews

Overall rating
6.0/10
Price
6.4/10
Features
5.6/10
Customer service
6.0/10
Convenience
5.6/10
Trust
5.8/10
Based on 316 reviews as rated by the Mozo community. More about the mozo ratings

Recent RAMS customer reviews

  • RAMS Fixed Rate (Owner Occupier, Principal & Interest)

    Do yourself a favour and go with someone else to g

    Absolutely useless bank. Their customer service policies are terrible and make it so difficult to resolve simple queries. I had an agent make mistakes during ID validation meaning I had to go on hold again and explain my situation again to a new person for no reason. What a waste of 20 minutes! Secondly, it’s genuinely easier to switch to a new bank than it is to stay with RAMS and complete a simple change. Why is that the case? RAMS is a bank living in the past and is better of being buried. Do yourself a favour and go with someone else to get better features, better rates and better service!

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Manish, New South Wales, reviewed 2 months ago
    More RAMS home loan customer reviews
  • RAMS Saver Account

    RAMS Saver account review

    When I started saving with RAMS, I was very happy with the interest rate that I was getting. In the last year, the rates have just gone down constantly in such a short period of time. Very disappointing! I'm seriously considering taking what I have saved to another savings bank that offers better interest rates.

    Price
    Customer service
    Convenience
    Trust
    Less
    Jamie, New South Wales, reviewed 5 months ago
    More RAMS savings account customer reviews
  • RAMS Action Account

    Good but not great.

    It’s a good financial institution. However, I’d like it if they had a visa debit card, it’s annoying that I need to keep my credit cards with my other banks. Customer service it great, but I have no branches near me so there is a delay to deposit money if I bank it with their affiliated bank.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Kim, Victoria, reviewed about 1 year ago
    More RAMS bank account customer reviews
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.