Have had multiple fantastic face to face experiences in my local branch. Very helpful, friendly and easy to deal with. Kept in touch over the years and even remembered details about me even after almost 2 years. Over the phone experiences could have been better, however.
More RAMS home loan customer reviewsRams does not offer SMS coded identificaiton to their APP which is a security risk. Their customer service is underresourced, and I have had mixed experiences in the quality of service and answers to questions. The online functionality does not offer the same features and benefits as other banks and their fees are high. Rams is an affiliate of Westpac, with the same interest rates, but is the "no frills" option.
More RAMS bank account customer reviewsTheir BONUS INTEREST rate of 1% is absurdly LOW compared to ALL other online savings accounts offering at LEAST 3.6%!!! Why would anyone open a RAMS online savings account when they offer such terrible BONUS interest?