based on 305 Coles banking product reviews as rated by Mozo community

Coles home insurance

Coles has over a century dedicated to giving Aussie families the products and services they need for a happy, healthy home, at prices they can afford.

Safeguard your property and possessions with Cole Home Insurance and enjoy 24/7 online claims service, double flybuys points at Coles supermarkets and a lifetime guarantee on all authorised repairs.

Coles offers the following home insurance

Rates and fees verified as correct at 18 September, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Main Events covered Monthly payments cost extra Underinsurance protection New for old replacement
Home Building & Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Home Building & Contents Insurance Plus
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

Yes

Up to 30% of sum insured

Yes

Home Building Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Home Building Insurance Plus
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

Yes

Up to 30% of sum insured

Yes

Home Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Home Contents Insurance Plus
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

How is Coles home insurance rated?

Mozo users have rated Coles home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-insurances
Coles home insurance
Overall
Value for money
Policy coverage
Customer service
Claims handling
Trust

146 Reviews

Recent Coles home insurance reviews

Coles Home Building Insurance
Overall 8/10
Wonderful rates and great service

Competitive rates and great customer service.

Read full review

Competitive rates and great customer service.

Value for money
9/10
Policy coverage
9/10
Customer service
8/10
Claims handling
9/10
Trust
8/10
Less
Eve, Victoria, reviewed 19 days ago
Coles Home Insurance
Overall 10/10
best insurer in the market as i have had 2 claims

if mu insurer put up my fees by 20% i would still stay with them without question

Read full review

if mu insurer put up my fees by 20% i would still stay with them without question

Value for money
10/10
Policy coverage
10/10
Customer service
10/10
Claims handling
10/10
Trust
10/10
Less
Clifford, Queensland, reviewed 24 days ago
Coles Home Insurance
Overall 1/10
Do not buy Coles insurance.

Absolutely worthless policy. After Sydney’s wettest weather event on record water entered one bedroom in our home ruining the built in wardrobe and carpet. After months of back and forth the builder they sent finally decided it was a long term problem and not covered by insurance. I don’t remember living with wet carpet and a damaged wardrobe long term but that’s what they told me was the case. Do not waste your money on Coles insurance.

Read full review

Absolutely worthless policy. After Sydney’s wettest weather event on record water entered one bedroom in our home ruining the built in wardrobe and carpet. After months of back and forth the builder they sent finally decided it was a long term problem and not covered by insurance. I don’t remember living with wet carpet and a damaged wardrobe long term but that’s what they told me was the case. Do not waste your money on Coles insurance.

Value for money
1/10
Policy coverage
1/10
Customer service
1/10
Claims handling
1/10
Trust
1/10
Less
Rob, New South Wales, reviewed 2 months ago
Coles Home Insurance
Overall 9/10
COLES SO CHEAP OMG

i have never had insurance house or contents but had to insurance my daughters house as its in estate, and the insurance was so cheap as was the house contents.

Read full review

i have never had insurance house or contents but had to insurance my daughters house as its in estate, and the insurance was so cheap as was the house contents.

Value for money
9/10
Customer service
9/10
Claims handling
9/10
Trust
10/10
Less
Kathy, New South Wales, reviewed 4 months ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.

Home insurance quick links