60 |
|
No |
|
Yes |
|
200 |
|
true |
|
yes |
|
Multipolicy, security systems |
|
Yes |
|
Up to 180 days, up to 20% of sum insured |
|
Up to 5% of sum insured |
|
Up to $20,000,000 |
|
$10,000 cover for Enthusiast items. |
|
n/a |
Optional Extra |
|
Yes |
|
Yes |
|
Yes |
|
Yes |
|
Yes |
|
Yes |
|
Up to $2,000 |
|
No |
|
Yes |
|
Yes |
|
No |
|
Yes |
|
Yes |
|
Yes |
|
Yes |
Yes |
|
Up to $1,000 |
|
Up to $2,000 for plants and garden beds |
|
Yes |
Up to $500 |
|
Up to $1,500 |
|
Up to $3,000 |
|
Yes |
|
Yes |
|
Yes |
|
Up to $2,000 |
|
Up to $2,000 per item for artwork, up to $3,000 for collections |
|
Up to $2,000 per item |
|
No |
|
Up to $1,000 |
|
No |
|
Yes |
|
No |
|
No |
|
Yes |
$5,000 for death |
|
Up to $1,000 |
|
Up to $1,000 |
|
Up to 20% of sum insured, up to 12 months combined with temporary accommodation for pets |
|
Up to 20% of sum insured, up to 12 months combined with temporary accommodation |
|
Up to 12 months, up to $5,000 |
|
Up to 10% of sum insured combined with demolition cost |
|
Up to 10% of sum insured combined with debris removal cost |
|
Yes |
|
Up to 14 days |
|
Yes |
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
After being customer for many years without any claims, the premium increased to $3300, we decided ti look around and found a policy with seniors ins that covered the same things, for same value and same excesses, for $1300 cheaper than Shannon's, I contacted Shannon's about this and was told that they cannot adjust or discount the policy Very disappointing Shannon's, no loyalty at all.
Read full reviewAfter being customer for many years without any claims, the premium increased to $3300, we decided ti look around and found a policy with seniors ins that covered the same things, for same value and same excesses, for $1300 cheaper than Shannon's, I contacted Shannon's about this and was told that they cannot adjust or discount the policy Very disappointing Shannon's, no loyalty at all.
I was with Shannons for several years and was quite satisfied at first, but in time, this company revealed an underlying structure full of poor procedures and protocols, its assessment teams hide behind policy guidelines and in no way demonstrate empathy for their policy owners. From the outset, we were taken in by a product called "Accidental Loss or Damage protection". Knowing that it is quite feasible to experience multiple situations where items may be lost or damaged, I asked the Shannons representative what the maximum number of claims would be." She responded that there isn't any limit and that providing it was all genuinely above board you can't be penalized for "bad luck". In due course, we made several legitimate claims for items that were lost or damaged. Also over that time there was a cyclone and our home was burglarized. Suddenly I receive an email from Shannons stating that as I have exceeded their maximum claims limit, they would not be renewing our policy. I wrote a desperate plea to Shannons laying down my case that I was given erroneous information by a Shannons Rep, that even when the claims were over the limit their assessment teams still approved further claims instead of refusing them on this basis, which would have been far more bareable than having a policy cancelled. The response I received was so impersonal, she hid behind company guidelines, that I had exceeded the company's 'maximum number claims limit" and used it to justify why she had chosen not to reconsider our situation. Incidentally, I haven't yet seen where this has been explicitly stated on the policy. She didn't reply to any of my concerns presented in a rather lengthy letter, instead, she merely stated, "My justification is within our own business underwriting guidelines that are not something that can be shared in more detail other than what I have explained" A total smoke screen! My home and contents have now been completely uninsured for 6 months. I have attempted to find alternative insurance but no company will insure me on the basis that I now have too many claims over the past 5 years. My son walks about the house every evening when we've gone to bed, concerned about the possibility of a fire and checks every switch and power cord, It's very emotionally draining for him and us. Shannons were cold and impersonal and offered nothing to ameliorate the problem. I posed a variety of options to them, ie, just whole house insurance in the event of a fire with perhaps a much higher excess, but Shannons is not even willing to give a response beyond, "Sorry sir, you have exceeded the maximum number of claims over a 5 year period" Please, do yourself a favour, avoid Shannons and find an insurance company that puts people before policy.
Read full reviewI was with Shannons for several years and was quite satisfied at first, but in time, this company revealed an underlying structure full of poor procedures and protocols, its assessment teams hide behind policy guidelines and in no way demonstrate empathy for their policy owners. From the outset, we were taken in by a product called "Accidental Loss or Damage protection". Knowing that it is quite feasible to experience multiple situations where items may be lost or damaged, I asked the Shannons representative what the maximum number of claims would be." She responded that there isn't any limit and that providing it was all genuinely above board you can't be penalized for "bad luck". In due course, we made several legitimate claims for items that were lost or damaged. Also over that time there was a cyclone and our home was burglarized. Suddenly I receive an email from Shannons stating that as I have exceeded their maximum claims limit, they would not be renewing our policy. I wrote a desperate plea to Shannons laying down my case that I was given erroneous information by a Shannons Rep, that even when the claims were over the limit their assessment teams still approved further claims instead of refusing them on this basis, which would have been far more bareable than having a policy cancelled. The response I received was so impersonal, she hid behind company guidelines, that I had exceeded the company's 'maximum number claims limit" and used it to justify why she had chosen not to reconsider our situation. Incidentally, I haven't yet seen where this has been explicitly stated on the policy. She didn't reply to any of my concerns presented in a rather lengthy letter, instead, she merely stated, "My justification is within our own business underwriting guidelines that are not something that can be shared in more detail other than what I have explained" A total smoke screen! My home and contents have now been completely uninsured for 6 months. I have attempted to find alternative insurance but no company will insure me on the basis that I now have too many claims over the past 5 years. My son walks about the house every evening when we've gone to bed, concerned about the possibility of a fire and checks every switch and power cord, It's very emotionally draining for him and us. Shannons were cold and impersonal and offered nothing to ameliorate the problem. I posed a variety of options to them, ie, just whole house insurance in the event of a fire with perhaps a much higher excess, but Shannons is not even willing to give a response beyond, "Sorry sir, you have exceeded the maximum number of claims over a 5 year period" Please, do yourself a favour, avoid Shannons and find an insurance company that puts people before policy.
Many years with Shannons for both vehicle and house and contents. Always competitive and excellent service. recent personal reasons had to drop House and Contents cover but will return to Shannon's in due course. Cannot fault their past excellent service and have recommended them to others.
Read full reviewMany years with Shannons for both vehicle and house and contents. Always competitive and excellent service. recent personal reasons had to drop House and Contents cover but will return to Shannon's in due course. Cannot fault their past excellent service and have recommended them to others.
We were customers of Shannons (both home and motor) for years and never claimed. Called recently to lodge a claim we needed on our accidental policy and found out they had cancelled our policy for no reason AND DIDN'T EVEN TELL US. We were gobsmacked and so angry. They said it was due to payments but we have always paid, and our adjoined motor policy is fine! Not only could they not actually answer my questions when I asked for more information they were stand offish and offered no solution or even apology. Now we have to start up a whole new policy for somewhere else and lose our no claims and it has cost us financially. Don't risk it, just look at the reviews these guys are a farce.
Read full reviewWe were customers of Shannons (both home and motor) for years and never claimed. Called recently to lodge a claim we needed on our accidental policy and found out they had cancelled our policy for no reason AND DIDN'T EVEN TELL US. We were gobsmacked and so angry. They said it was due to payments but we have always paid, and our adjoined motor policy is fine! Not only could they not actually answer my questions when I asked for more information they were stand offish and offered no solution or even apology. Now we have to start up a whole new policy for somewhere else and lose our no claims and it has cost us financially. Don't risk it, just look at the reviews these guys are a farce.
We have two policies with Shannons, one for home and contents for our home, the other is building insurance for our holiday home. We made a claim last year on our holiday home and it was paid out in full. I phoned them to query the amount I was being charged for the holiday home and they gave me a discount on both the holiday home and our home insurance. Can't ask for better than that. Insurance rates seem to be about average. No problems at all, very professional company.
Read full reviewWe have two policies with Shannons, one for home and contents for our home, the other is building insurance for our holiday home. We made a claim last year on our holiday home and it was paid out in full. I phoned them to query the amount I was being charged for the holiday home and they gave me a discount on both the holiday home and our home insurance. Can't ask for better than that. Insurance rates seem to be about average. No problems at all, very professional company.