Can I choose my excess?

No, Shannons does not offer a flexible excess. Instead, they assign a set amount based on your policy details, including $400 for listed drivers under 25 and $1,500 for unlisted drivers under 25.

Is roadside assistance included in a Shannons policy?

Roadside assistance is available as an optional extra with Shannons, providing 24/7 support if you choose to add it to your coverage.

Does Shannons cover automotive memorabilia?

Yes, Shannons also offers cover for automotive memorabilia and collectibles as part of their unique offering for car enthusiasts. Specific conditions and limits may apply, so be sure to check your policy details.

How is my Shannons premium determined?

Your premium with Shannons is calculated based on a variety of factors, including your vehicle’s make, model, age, and how it’s stored. Additional considerations, such as your driving history and location, can also impact your premium.

How can I file a claim with Shannons?

You can lodge a claim through Shannons in three ways: by calling 13 46 46, via their online claims platform, or through the Shannons mobile app. Make sure to have your policy number, incident details, and any relevant photos or documentation ready to streamline the process.

Shannons car insurance customer reviews and comparisons for 2025

Comprehensive Motor Vehicle Insurance

Monthly premiums: Yes

Choice of repairer: Yes

Choice of excess: $350 - $550

Agreed or market value: Agreed

Available discounts

No claim discount
10% off home and contents insurance and may offer a discount for two or more vehicles
Multi Vehicle Discount

No Partner link

Monthly premiums available: Yes

Choice of repairer: Yes

Choice of excess: $350 - $550

Agreed or market value: Agreed

Discounts available: Multi Vehicle Discount

States where offered: SA VIC NT TAS NSW ACT QLD WA

Roadside assistance: Optional Extra

Genuine parts: Yes - If car is under manufacturers standard new car warranty period.

New car if written off: Optional Extra - within 2 years of original registration

Windscreen cover: Yes - $0 excess for first windscreen claim.

Personal property cover: Up to $1,000 if damaged or stolen combined with emergency options and emergency repairs.

Replacement key cover: No

Baby capsule or child seat cover: Up to $750

Trailer or caravan cover: Up to $1,500 for trailer only.

Modifications: Covered only if agreed in writing.

Emergency repairs: Up to $1,000 combined with personal property and emergency options.

Emergency options: Reasonable towing costs. Up to $1,000 travel and accommodation costs if greater than 100 km from home.

Rental car after theft: Yes - Up to 21 days.

Rental car after accident: Not at fault - Yes. Unlimited days. At fault - Optional Extra, Unlimited days.

Rental car liability: Yes - legal liability and accidental loss or damage cover when using a substitute vehicle.

Legal liability cover: $20,000,000

Accidental death of driver: No

Young driver excess imposed: $400 for listed drivers under 25, $1,500 for unlisted drivers under 25.

Rideshare cover: No

Other restrictions: -

Other benefits: -

Online discount: n/a

Multi-policy discount: 10% off home and contents insurance and may offer a discount for two or more vehicles

No claim discount: Maximum no claim discount is protected for life against no-fault claims after 3 years at maximum no claim discount level. Others can purchase protection for extra premium.

Low km discount: No

Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

Customer reviews

M

Michelle

Victoria - 3 months ago
Product name: Comprehensive Motor Vehicle Insurance

3.5

Great customer service, havent had done a claim so

Great customer service, havent had done a claim so cant comment on that
- Price
  
  3.0
- Features
  
  3.5
- Service
  
  4.5
- Convenience
  
  3.5
- Trust
  
  3.5
J

Jon

Tasmania - 6 months ago

2.0

Not happy

Well where do I start after ringing road side assist telling them I needed a battery , and the bike would need trailer , they sent out a guy nice bloke but got outta said I no nothing about bikes sorry , gbike made it a 100 meters then dead had to organize my self a motorcycle trailer guy from a bike shop came out after work picked my bike up took it to his repair shop next day picked it up but what the use in having road side assist if your left to do it your self and out of pocket ,stuck at Phillip Island
- Price
  
  3.5
- Features
  
  3.5
- Service
  
  3.5
- Trust
  
  2.5
G

Graham

South Australia - 8 months ago
Product name: Comprehensive Motor Vehicle Insurance

0.5

Complete fraudulent corporation.

Insured for 30 years rating 1 .. refused to insure after targeted by crime gang and them assisting fraudsters put under investigation they also fraudulent large collection then targeted several damaged and stolen then refused to insure all pending claims ignored for over 12 months .
S

Steven

New South Wales - about 1 year ago
Product name: Comprehensive Motor Vehicle Insurance

1.5

Insurance

Never had insurance before would be able to deal with it
- Price
  
  2.0
- Features
  
  2.0
- Service
  
  2.0
- Convenience
  
  2.0
- Trust
  
  2.5
A

Adam

Queensland - about 1 year ago
Product name: Comprehensive Motor Vehicle Insurance

5.0

At Shannon's, We understand your Passion..

Shannon's staff are very friendly and straight forward and at Shannon's they understand people that are passionate about their cars and if the unspeakable happens whether it be a car accident or the theft of your pride and joy they are quick to provide any payouts or covering costs to make the time that your vehicle isn't on the road as painless as possible....
- Price
  
  5.0
- Features
  
  5.0
- Service
  
  5.0
- Convenience
  
  5.0
- Trust
  
  5.0
C

Cancel

Victoria - over 1 year ago
Product name: Comprehensive Motor Vehicle Insurance

0.5

Not as good as they advertise

Waiting on pHone multiple times 30-60 minutes re not at fault claim Always get various non accurate opinions once I get thru on phone or opinions that contradict CURRNET Car insured for $15000 via phone Found new car indentical to one I might loose to not at fault fire damage GET online quote they offer me $20000 WTF
- Price
  
  2.5
- Features
  
  0.5
- Service
  
  0.5
- Convenience
  
  1.5
- Trust
  
  0.5
D

David

Tasmania - over 1 year ago
Product name: Comprehensive Motor Vehicle Insurance

3.0

Good product.

Excellent product and value for money. That said to speak to the claims department is an agony of waiting, button pushing, and should but does not include a “ call back “ option.
- Price
  
  5.0
- Features
  
  4.5
- Service
  
  2.5
- Convenience
  
  2.0
- Trust
  
  2.0
N

Noel

Western Australia - over 1 year ago
Product name: Comprehensive Motor Vehicle Insurance

5.0

Shannons 110 present garantted

Shannons is the most professional; insurance company I have ever dealt with
- Price
  
  5.0
- Features
  
  5.0
- Service
  
  5.0
- Convenience
  
  5.0
- Trust
  
  5.0
M

Mandy

Victoria - over 1 year ago
Product name: Comprehensive Motor Vehicle Insurance

2.5

Shannons are the best for all insurance

Shannons have always been so easy to deal with in every aspect’ even taking the time to ensure we are paying for the best rate’ we were so impressed with their service that we changed over our house and contents insurance to them also. We’ve had one accident which was our fault and it was a breeze to organise and super quick. We’ve suggested Shannons to everyone we know
- Price
  
  2.0
- Features
  
  2.0
- Service
  
  2.5
- Convenience
  
  2.5
- Trust
  
  2.5
B

Bruce

Queensland - over 1 year ago
Product name: Comprehensive Motor Vehicle Insurance

5.0

Great people at all levels

I recently was involved with a no fault crash, and Shannon's service was excellent. Plus, when other damage was discovered, Shannon's stepped up again and took care of it..at no stage was I worried about anything..
- Price
  
  4.5
- Features
  
  5.0
- Service
  
  5.0
- Convenience
  
  5.0
- Trust
  
  5.0

Shannons car insurance

Navigate to: