Shannons car insurance

Customer reviews

• G

  Graham

  South Australia - about 2 months ago

  Product name: Comprehensive Motor Vehicle Insurance

  0.5

  Complete fraudulent corporation.

  Insured for 30 years rating 1 .. refused to insure after targeted by crime gang and them assisting fraudsters put under investigation they also fraudulent large collection then targeted several damaged and stolen then refused to insure all pending claims ignored for over 12 months .

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• S

  Steven

  New South Wales - 7 months ago

  Product name: Comprehensive Motor Vehicle Insurance

  1.5

  Insurance

  Never had insurance before would be able to deal with it

  • Price
    2.0
  • Features
    2.0
  • Service
    2.0
  • Convenience
    2.0
  • Trust
    2.5
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• A

  Adam

  Queensland - 7 months ago

  Product name: Comprehensive Motor Vehicle Insurance

  5.0

  At Shannon's, We understand your Passion..

  Shannon's staff are very friendly and straight forward and at Shannon's they understand people that are passionate about their cars and if the unspeakable happens whether it be a car accident or the theft of your pride and joy they are quick to provide any payouts or covering costs to make the time that your vehicle isn't on the road as painless as possible....

  • Price
    5.0
  • Features
    5.0
  • Service
    5.0
  • Convenience
    5.0
  • Trust
    5.0
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• A

  Angus

  Victoria - 11 months ago

  Product name: Comprehensive Motor Vehicle Insurance

  0.5

  Not as good as they advertise

  Waiting on pHone multiple times 30-60 minutes re not at fault claim Always get various non accurate opinions once I get thru on phone or opinions that contradict CURRNET Car insured for $15000 via phone Found new car indentical to one I might loose to not at fault fire damage GET online quote they offer me $20000 WTF

  • Price
    2.5
  • Features
    0.5
  • Service
    0.5
  • Convenience
    1.5
  • Trust
    0.5
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• D

  David

  Tasmania - 12 months ago

  Product name: Comprehensive Motor Vehicle Insurance

  3.0

  Good product.

  Excellent product and value for money. That said to speak to the claims department is an agony of waiting, button pushing, and should but does not include a “ call back “ option.

  • Price
    5.0
  • Features
    4.5
  • Service
    2.5
  • Convenience
    2.0
  • Trust
    2.0
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• N

  Noel

  Western Australia - 12 months ago

  Product name: Comprehensive Motor Vehicle Insurance

  5.0

  Shannons 110 present garantted

  Shannons is the most professional; insurance company I have ever dealt with

  • Price
    5.0
  • Features
    5.0
  • Service
    5.0
  • Convenience
    5.0
  • Trust
    5.0
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• M

  Mandy

  Victoria - 12 months ago

  Product name: Comprehensive Motor Vehicle Insurance

  2.5

  Shannons are the best for all insurance

  Shannons have always been so easy to deal with in every aspect’ even taking the time to ensure we are paying for the best rate’ we were so impressed with their service that we changed over our house and contents insurance to them also. We’ve had one accident which was our fault and it was a breeze to organise and super quick. We’ve suggested Shannons to everyone we know

  • Price
    2.0
  • Features
    2.0
  • Service
    2.5
  • Convenience
    2.5
  • Trust
    2.5
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• B

  Bruce

  Queensland - about 1 year ago

  Product name: Comprehensive Motor Vehicle Insurance

  5.0

  Great people at all levels

  I recently was involved with a no fault crash, and Shannon's service was excellent. Plus, when other damage was discovered, Shannon's stepped up again and took care of it..at no stage was I worried about anything..

  • Price
    4.5
  • Features
    5.0
  • Service
    5.0
  • Convenience
    5.0
  • Trust
    5.0
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• B

  B

  Queensland - about 1 year ago

  0.5

  THIRD WORLD AFTER SERVICE

  STILL waiting .....now 1 hour 15 minutes for direction from Shannons to simply upload a receipt from my preferred repairer. (Windscreen replacement). First call was 28 mins to be told that they will email me instructions as to whom and where to send email with uploaded receipt documentation for reimbursement by Shannons for my choice of repairer.NOTHING sent .....only an email to confirm claim num,ber etc. SO............oooooooo......oooooooo here I am waiting for a answer. Who is going to pay for MY LOST TIME .NOW 1 hour 20 mins. Where do I send my invoice to Shannons for lost time. NEVER call on a MONDAY as most staff are hug over or Mondayitis. Really don't care about us the peasents that pay for them to keep their employment(upper management ) DONE mate, just done ,see how long it takes to contact you if you are late on your renewal invoice. Third country service ,over rated insurance quotes. 1 hour 25mins.

  • Price
    0.5
  • Features
    0.5
  • Service
    0.5
  • Convenience
    0.5
  • Trust
    0.5
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• C

  Cherrone

  Queensland - about 1 year ago

  Product name: Comprehensive Motor Vehicle Insurance

  0.5

  Improve on return phone calls

  This is a complaint that you don't ring back when you say so...also you don't take into account the older generation that cannot go thru that so so long process of speaking to someone...do you know most of the older generation don't have a computer to have a login and some still have an old flip phone which gets complicated to go thru your so so long process...so phone back Shannon's when you say you will and have some compassion for the older generation because you will find a lot of them are the ones that can afford your premiums.

  • Service
    0.5
  • Trust
    0.5
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