RAC pet insurance

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About RAC pet insurance 

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Important information on terms, conditions and sub-limits.
Last updated 11 December 2024 Important disclosures

RAC pet insurance

  • Pet Insurance

    Annual benefit limit
    $12,000
    Benefit percentage
    80%
    Choice of excess
    $0, $100, $200
    Choice of vet
    Yes
    No Partner link

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RAC pet insurance FAQs

What is included in RAC’s pet insurance policy?

RAC’s pet insurance policy covers a range of benefits such as accident and illness cover.

You can compare the features of a RAC's pet insurance policy in the table above. Always read the terms and conditions before signing up: these can be found in the product disclosure statement (PDS).

What exclusions apply to RAC pet insurance?

There are some things that are not covered by RAC pet insurance. These include hospital costs if your vet doesn’t recommend your pet goes to hospital or elective treatments.

RAC also does not cover any pre-existing conditions, however there are some instances in which they will waive this.

Be sure to read the PDS to find out about any other exclusions under this policy.

How can I make a claim with RAC pet insurance?

If you need to make a pet insurance claim, you can do it by following the steps provided on the RAC website. You will have to provide original itemised invoices or receipts with your claim.

Can I cancel my RAC pet insurance?

Yes, you can cancel your policy at any time including during the cooling off period. To cancel your policy, you can either call or email. The cancellation will take effect from the date RAC received your request or another date that you requested if agreed upon by RAC.

If you cancel your policy, you will be refunded the portion of your annual premium that relates to the remaining period of insurance.

RAC products

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* Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

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