This is our 2nd bank. Our whole family uses this one. The Hinkler Branch is absolutely astounding.
Always provide friendly customer service and treat you as if you are their most valued customer upon every visit.
Small enough to be personal, large enough to be secure.
It's a bit slow, customer service isn't that good, I never get a right answer, but they can be great and they are fast but the bank I've had some problems with, other than that great bank.
Really good setup for internet banking and sub accounts making budgeting easy.
The aussiewide bank is very trustworthy with great customer service. I find it is reliable and has competitive premiums. The branches and ATMS are very easy to access and are always operative and fully functional.
As I only have a small amount of money which I invest it would be nice if the interest rates were discussed before re-investing.
I find my bank to have great customer service, nothing is a problem for them. Any queries are answered immediately and if the person you are talking to cannot tell you, she will find someone who will. I would recommend this bank to anyone and everyone.
If I want to transfer money between banks it seems to take a long time to go to the other account.
I have had no problems with this Building Soiciety I give them A 5star rating and I have only been banking with them for maybe 15 years and had a coupla home loans through them in this time. where as one of the big 4 that I use to bank with for 25years wouldnt do a thing for me. WIDE BAY AUSRALIA for me.
Been with this building society since its inception. Local people with local knowledge.
LOWER FEES GOOD CUSTOMER SERVICE AND ATTENTION TO MY NEEDS
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Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
bonus rate for 4 months
Minimum deposit of $200 and no withdrawals in the month.
Ongoing bonus rate applied if in the previous month $1,000 or more is credited to the linked Day2Day Plus account and 5 eligible transactions are made by the linked account.
Make 5 or more successful card purchases per calendar month using your Up debit card and digital wallets (ATM transactions excluded).
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