I made an enquiry online about a car loan. A consultant called me days later but I missed the call, so the consultant left a number to call on. They never answered, despite days of calling back. Finally, I got through to the bank on their main phone number (after waiting on hold for 25 minutes). We went through all criteria for the loan and the consultant said all was good, until the computer rejected the application as unaffordable. The reason? The system would not accept that multiple people in a household contribute to rent, and instead considered me to be responsible for the entirety of the rent. This is archaic and ridiculous. All up, not worth the effort of waiting.
Excellent car loan special offer rate with no hidden extras. Option to make extra payments and payout early with no penalties. Customer service from the word go was excellent. Great communication, friendly and willing to help in anyway. Would not hesitate to recommend.
Beyond Bank was very helpful - got back to me within the timeframe they said they would, offered competitive insurance rates and set up everything. I recommend them for all banking.
Very good service and advice.
They changed from a great Credit Union that actually cared, to a bank that's only in it for the money.
Beyond Bank are fab love banking with them
I was just bowled over by how simple and easily arranged this loan was. As a life member I got a discount and it is the best loan I have ever had.
The customer service of Beyond Bank staff, I rate higher than the neck of a giraffe. Conversely their interest rates are low, meaning I can afford to visit France Bordeaux.
My car loan is so flexible and the staff are incredibly helpful and easy to deal with. Would never get a car loan through any other financial institution. I don't do my every day banking with them. But the convenience of my car loan is the best I've experienced.
They are pretty good with contacting us with any issues. Once I missed a payment because the schedule had finished and I forgot to renew it. I rang and explained, they were great. No penalties or anything.
Having a casual job made it hard for me to get a car loan. I tried the car dealer and a broker but no one was willing to give me a chance. Beyond Bank was fantastic and made me feel like a real human being. They kept in contact throughout the process and even went out of their way and allowed me to sign the papers on a Saturday morning.
Beyond Bank was fantastic with my car loan! I never had any problems and was able to pay back at a rate that suited my needs. They are extremely friendly and always ready to assist you with anything. This bank is remarkable, I rate them extremely high, top of the range! They provide all information you require and are happy to talk to you for as long as you need. I have never had any issues with this bank and recommend them to absolutely everyone!!
Being customer owned means all profits reinvested back for better products and services.
Simple application aided by a very competent loans manager. Had the money (and the car) hours after the application was approved.
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Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 4.67% would cost $34,096.76 including fees.
Terms from 3 to 7 years. Representative example: a 5 year $30,000 loan at 4.89% would cost $34,276.58 including fees.
Terms from 3 to 7 years. Representative example: a 5 year $30,000 loan at 4.74% would cost $33,949.23 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 5.35% would cost $34,507.61 including fees.
Terms from 2 to 3 years. Representative example: a 3 year $10,000 loan at 6.39% would cost $11,510.63 including fees.
WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.
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