Beyond Bank savings account reviews

I joined Beyond Bank in 2001. I am very comfortable with Beyond Bank.

Price   5 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   5 / 10

Trust   10 / 10

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Excellent

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   5 / 10

Trust   10 / 10

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Staff always friendly and prepared to spend time discussing account and making suggestions.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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All pros and no cons. Extremly reliable

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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A good all round bank with great customer service and an easy website to use.

Price   6 / 10

Features   6 / 10

Customer service   9 / 10

Convenience   6 / 10

Trust   7 / 10

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Great bank, great people.

Price   8 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I think this credit union is excellent, but it changes name every so often.

Price   5 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Been with Beyond Bank for over 30 yrs would not change.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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I am a lifetime Customer and have always found them so helpful and they are now passing my lifetime uses benefits on to my children as they start their own lives!

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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All aspects of business is run professionally, staff always on hand to help.

Price   9 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   4 / 10

Trust   8 / 10

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Staff are friendly and eager to help, if there is a problem they will contact me immediately. Products are easy to understand or they will go through it with you if you have any queries.

Price   7 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Always able to solve problems on the spot with no drama and had no problems to date through them.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   8 / 10

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Could explain fees prior to taking them eg. Swift transfers. By text message to holder. Also might like to make card easier to see, purple is easily missed, try orange stripe.

Price   5 / 10

Features   7 / 10

Customer service   6 / 10

Convenience   4 / 10

Trust   6 / 10

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Interest on savings accounts don't exist but fees and charges do and it costs me .

Price   4 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   4 / 10

Trust   7 / 10

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What more can I say? Since changing from the big 4 to what was then CPS, then CPS Australia and now Beyond Bank I have never been happier. I use the countless ATMs but when I have to go into a branch the friendly and efficient service is excellent. Always a smile and you go above and beyond - get it? - to make sure that my experience is a positive one. I even queried about a foreign exchange bank cheque to send to Scotland and unlike any other bank they advised me to use my visa debit card rather than a bank cheque to save me money. I know of no other bank that would advise me not to spend more money on a banking service. It was so refreshing to have my bank looking out for me as they all did in the years gone by. Thank you for all of your excellent service over the years and for many more to come. I'll never go back to any other bank.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have been with this bank for over 20 years and had a home loan with my husband that was paid out. No consideration is given to me since we divorced though he has all the money.

Price   3 / 10

Features   1 / 10

Customer service   2 / 10

Convenience   5 / 10

Trust   2 / 10

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They were there when my husband passed away, they're here for me now, I would recommend them.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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Very informative regarding safety of Account when travelling overseas.

Price   4 / 10

Features   4 / 10

Customer service   5 / 10

Convenience   6 / 10

Trust   7 / 10

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Good customer service, staying in touch about how to save money on transactions. The online service is good. Possibly not as competitive as the major banks but more friendly.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I am happy with the local ATM.

Price   6 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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They should put pay wave on the teenagers cards, its really annoying how out of my friends I'm the only one without pay wave on my card and I only got my new card this week. Also need to make the interest rates a bit higher.

Price   7 / 10

Features   3 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   7 / 10

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The staff are sooo good either on the phone or face to face and so helpful & remember your name.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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I do like Bendigo Bank. I love that they are independent and not affiliated with any of the "Big 4". However I was extremely disappointed when I opened an account for my Centrelink pension payments that was fee free when I signed up. I then received a letter from them informing that I would now be charged fees for every transaction! VERY disappointed with Bendigo for that. I am now seriously considering changing banks for that specific reason. There was no consultation with me and I was very upset by how much I was being charged just for using the ATM. Very bad business Bendigo! I really hope you pass on these comments as I am part of the overall population and have spoken to other people who feel the same as I do.

Price   5 / 10

Features   3 / 10

Customer service   6 / 10

Convenience   8 / 10

Trust   5 / 10

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I am very happy with my bank and its services.

Price   8 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   7 / 10

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Good interest rates and great customer service.

Price   8 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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