It is a very customer focused bank, even though branches and ATMs are few and far between. Their online and telephone banking are trouble free and do the job. I reviewed my accounts and realised that I have a very outdated account that incurs all sorts of fees and charges including charging $6 for an insufficient funds during an internal transfer. Overall it rates favorably against the other banks
I am a lifetime Customer and have always found them so helpful and they are now passing my lifetime uses benefits on to my children as they start their own lives!
Staff are friendly and eager to help, if there is a problem they will contact me immediately. Products are easy to understand or they will go through it with you if you have any queries.
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Bonus rate for the first 4 months from account opening on the first $250,000 deposited. For new Saver customers only.
Grow your balance by $200 or more and make no more than one withdrawal in the month.
Bonus interest only applies on funds held in linked USaver account if $200 deposited into either account in the month from an external source.
Deposit at least $1,000 to either Pay or Save account from an external source each month.
Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
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