Overall very happy with my bank. Only thing I am not happy with is that they charge $15.00 if you don't have enough money in your account for a direct debit but still don't honour the direct debit. I think if they are going to charge $15.00, they should honour the direct debit.
The staff are always friendly but not forceful with pushing new products. Th e managers are very understanding and will help without any fuss if they can. Have stayed with them after my move from QLD to VIC because of the service.
Stephen, Western Australia, reviewed over 5 years ago
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