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Budget Direct customer reviews

Overall rating
6.8/10
Price
7.2/10
Features
6.9/10
Customer service
6.9/10
Convenience
6.1/10
Trust
6.5/10
Based on 1608 Budget Direct reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
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Recent Budget Direct customer reviews

  • Budget Direct Gold Comprehensive Car Insurance

    Don't have words for how awful Budget Direct is.

    Wish I could give ZERO stars! My car that was stationery at a giveway sign, was hit by another vehicle. Budget Direct claimed I was at fault ... when I WAS NOT moving. They did not ask me for any additional information besides what I put in my claim. Their reasoning was because I needed to be 100% in the right for them to not take fault, I could not be even 1% in the wrong. However in my case, Budget Direct does not understand basic road rules including how to turn a corner correctly WITHOUT HITTING ANOTHER CAR. The person who hit me got away with it, and ME who had INSURANCE and PAYS BUDGET DIRECT TO BE MY INSURANCE COMPANY, didn't have to pay a cent.

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    Paris, New South Wales, reviewed 26 days ago
    More Budget Direct car insurance customer reviews
  • Budget Direct Home & Contents Insurance

    Good without being great.

    Great budget friendly option. Not full coverage but enough to get by.

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    Less
    Kendall, Victoria, reviewed about 1 month ago
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  • Budget Direct Travel Insurance

    Straightforward

    Easy process to make a claim on the travel insurance. All online and very straightforward.

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    Less
    Hannah, Tasmania, reviewed over 1 year ago
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