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Budget Direct reviews

Recent Budget Direct reviews

  • Budget Direct Car Insurance review

    Overall rating   8 / 10
    Very good

    I like the ease of changing my policy online.

    Price
    7 / 10
    Features
    8 / 10
    Customer service
    6 / 10
    Trust
    6 / 10
    Less
    Samuel, Victoria, reviewed about 13 hours ago
  • Budget Direct Home Buildings Insurance review

    Overall rating   1 / 10
    Too long winded and ran out of time.

    After 30 minutes I gave up trying get information on Landlord Insurance. It was just too time consuming and long winded having discussions with the Customer Solution Team consultant in South Africa.

    Price
    6 / 10
    Features
    6 / 10
    Customer service
    5 / 10
    Less
    Rex, South Australia, reviewed 11 days ago
  • Budget Direct Travel Insurance review

    Overall rating   1 / 10
    Worst Insurer we have ever encountered.

    They fail do pay out legitimate claims. They fail to answer most emails and then when they do they promise an outcome by a particular date. That date passes without any further communication. Their inactions and deliberate tactics to delay paying legitimate claims are bordering on criminal.

    Price
    1 / 10
    Features
    1 / 10
    Customer service
    1 / 10
    Convenience
    1 / 10
    Trust
    1 / 10
    Less
    Ian, Queensland, reviewed 3 months ago
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