CUA Bank account reviews
Overall rating
Featured bank account from CUA
Everyday Snap Account
- account fee
- $0.00
- Payment Options
- Apple Pay, Google Pay, PayID, Samsung Pay
- interest rate
- 0% p.a.
Recent CUA bank account reviews
CUA Everyday Account review
Excellent service competitive rates on deposits.
Friendly service. Competitive rates on deposits. Esaver Account has an extra 2%.
CUA Bank Account review
Go elsewhere.
The customer claimed not to be able to understand me because I think she was just trying to avoid helping me. We already entered the membership number on the phone and she just kept asking for it over and over again. I am also unhappy with how I was baited to have interest of 2% and this dropped immediately as I joined. Sure the bank is going to argue this consists of variable part, but still you should inform your customer about this as well. PAYID is also pathetic at best, with a meagre $5000 limit and even if it failed it still counted as your daily limit. This bank is not competitive in terms of interest rate, facility it provides nor does it provide a stellar customer service. I am proceeding to move all my money out and close it as soon as possible, less than a week I opened the account.
CUA Everyday Account review
CUA don’t care. Wiped my acc clean & left me no $
CUA allowed my account to be wiped clean despite having a limit on it. No one seemed to know what to do about this. I was told by various people in CUA that it could take 21 days to get my money back, another person said 6 weeks and another sixty days. No one took responsibility for trying to help me. I was told my direct debits would just bounce and that my form was just in the queue and would be dealt with. How is it that the CUA allow ALL my money and savings to be wiped from my account without my authorisation and not do anything about it and then not try to escalate my request in any way leaving me unable to meet my financial obligations?
CUA Everyday Account review
They don’t do what they say they will.
I have mixed feelings about CUA. They have decent products with decent interest rates. Their staff are friendly but they are either very slow and sometimes don’t take action on basic customer requests (despite lodging it in the branch in person, then again through iM CUA app and their member requests email.) Their mobile apps are cumbersome to use. iM CUA always logs you out and doesn’t send notifications of messages from your advisor. The main banking app doesn’t have the same logical UI layout of other banking apps out there. Shame, I wanted to really like the product, but right now it’s customer chit-chat with all talk and no action.
CUA Everyday Account review
Very helpful and reliable.
Very helpful, reliable and always there to help and recommend ways to improve my account or utilise extra banking services.
CUA Everyday Account review
Great financial institution.
Competitive fees/rates. Great customer service.
CUA Everyday Account review
Ok for simple needs, but I am looking elsewhere.
It is an okay account however there are quite substantial associated fees. For example $15 for a failed direct debit is extortionate. The Chat app is useful, and the banking app is also user friendly.
CUA Everyday Account review
No big lines.
I like the fact that you can go into branch and there isn't a queue a mile long.
CUA Everyday Account review
Best decision.
I am a member and have been for 20+ years and have no regrets.
CUA Bank Account review
Great bank, exceptional customer service.
CUA accounts are easy to manage, providing easy hassle free banking.
CUA Everyday Account review
CUA are excellent.
CUA is a great bank. The staff are always friendly and helpful.
CUA Everyday Account review
Best Credit Union.
Have been with them for many years and I have never had a problem with them, easy to contact if needed.
CUA Everyday Account review
Professional and caring.
Very friendly and professional. Easy to use app.
CUA Everyday Snap Account review
Great personal experience.
I really couldn’t be happier with CUA. They are competitive and every single time I’ve gone into the local branch they know who I am and it’s just a great personalised experience.
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Bank account comparisons on Mozo - rates updated daily
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PromotedGlide Account
- account fee
- $0.00
- Payment Options
- Apple Pay, Google Pay, PayID, Samsung Pay, FitBit Pay, Garmin
- interest rate
- 0% p.a.
- Promoted
Orange Everyday
- account fee
- $0.00
- Payment Options
- Apple Pay, Google Pay, PayID
- interest rate
- 0% p.a.
- Promoted
Everyday Global Account
- account fee
- $0.00
- Payment Options
- Apple Pay, Google Pay, PayID
- interest rate
- 0% p.a.
- Promoted
Global Currency Account
- account fee
- $0.00
- Payment Options
- PayID, Samsung Pay
- interest rate
- 0% p.a.
- Promoted
Everyday Options
- account fee
- $0.00
- Payment Options
- Apple Pay, Google Pay, PayID, Samsung Pay
- interest rate
- 0.01% p.a.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.
