CUA bank account reviews

CUA
CUA's overall rating for bank accounts

(as rated by the Mozo community)

8.0 / 10

based on 99 reviews

Price

Features

Customer service

Convenience

Trust

Full review

Featured bank account from CUA

Recent CUA bank account reviews

CUA

CUA bank account review

Overall rating   7 / 10

Very happy with CUA

Great customer service in store and over the phone

Full review

Great customer service in store and over the phone

    Price   7 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   7 / 10

Less

Gillian (QLD), reviewed 27 days ago

CUA

CUA Everyday Account bank account review

Overall rating   5 / 10

Good rates great customer service

Friendly and helpful still personal contact which allot of other banks are lacking.

Full review

Friendly and helpful still personal contact which allot of other banks are lacking.

    Price   6 / 10

    Features   5 / 10

    Customer service   9 / 10

    Convenience   4 / 10

    Trust   8 / 10

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Ron.williamson (QLD), reviewed 5 months ago

CUA

CUA Everyday Account bank account review

Overall rating   7 / 10

Old fashioned customer service and great rates.

No fees when using your debit card while shopping. Plenty of ATMs available to withdraw money and again no fees. Helpful staff when calling for information on the phone or at an agency.

Full review

No fees when using your debit card while shopping. Plenty of ATMs available to withdraw money and again no fees. Helpful staff when calling for information on the phone or at an agency.

    Price   7 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   8 / 10

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Margie (VIC), reviewed 5 months ago

CUA

CUA Everyday Account bank account review

Overall rating   3 / 10

Not Inaccessible

Not enough branches

Full review

Not enough branches

    Price   5 / 10

    Features   4 / 10

    Customer service   3 / 10

    Convenience   1 / 10

    Trust   5 / 10

Less

Melina (NSW), reviewed 6 months ago

CUA

CUA Everyday Account bank account review

Overall rating   8 / 10

Great service and no fees.

I switched to CUA because I was sick of the high fees charged by CBA. I'm very happy with CUA and have insurance through them too.

Full review

I switched to CUA because I was sick of the high fees charged by CBA. I'm very happy with CUA and have insurance through them too.

    Price   10 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Isabel (VIC), reviewed 6 months ago

CUA

CUA bank account review

Overall rating   9 / 10

Good customer service and competitive rates

When we were renovating they provided large amounts of cash when I needed it allowing us to save on goods and services. They provided advice when asked and their online banking has proved to be fairly safe and easy to use even for us older folks.

Full review

When we were renovating they provided large amounts of cash when I needed it allowing us to save on goods and services. They provided advice when asked and their online banking has proved to be fairly safe and easy to use even for us older folks.

    Price   6 / 10

    Features   3 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Terry (NSW), reviewed 6 months ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Very efficient and helpful

CUA are really helpful and efficient. They are great to deal with, and do their utmost to be helpful and co-operative.

Full review

CUA are really helpful and efficient. They are great to deal with, and do their utmost to be helpful and co-operative.

    Price   6 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Pam (QLD), reviewed 7 months ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Competitive premiums and prices

- Friendly and helpful service when you can get it - Voice recording message has taken over form customer service - Eftpos over use charges are high - Only get 4 eftpos use per month, which is just not enough - Phone banking voice message...

Full review

- Friendly and helpful service when you can get it - Voice recording message has taken over form customer service - Eftpos over use charges are high - Only get 4 eftpos use per month, which is just not enough - Phone banking voice message needs improving can be frustrating when it doesn't put you though straight away. - In store customer service, good, friendly and helpful - Interest rates are competitive

    Price   6 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

Lisa (VIC), reviewed 8 months ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Great customer service.

This bank is reliable & just fantastic.

Full review

This bank is reliable & just fantastic.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Gemma (VIC), reviewed 9 months ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Familiar, reliable service.

CUA provides efficient, competent and friendly customer service. Someone can always be contacted by phone if needed.

Full review

CUA provides efficient, competent and friendly customer service. Someone can always be contacted by phone if needed.

    Price   5 / 10

    Features   4 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Jenny (QLD), reviewed 9 months ago

CUA

CUA Everyday Account bank account review

Overall rating   8 / 10

Easy and involving product.

I like Credit Union Australia, because, they are owned by the members, ie everybody is a shareholder, but they are also large enough to be able to be competitive, reliable and easy to access.

Full review

I like Credit Union Australia, because, they are owned by the members, ie everybody is a shareholder, but they are also large enough to be able to be competitive, reliable and easy to access.

    Price   8 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   8 / 10

Less

Ursula (VIC), reviewed 9 months ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Awesome service.

The ladies at the Gladstone branch are fantastic and meet my needs as a customer.

Full review

The ladies at the Gladstone branch are fantastic and meet my needs as a customer.

    Price   8 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Elizabeth (QLD), reviewed 9 months ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

It's a great bank to deal with.

Easy access with web banker to keep an eye on your account.

Full review

Easy access with web banker to keep an eye on your account.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

John (QLD), reviewed 11 months ago

CUA

CUA Everyday Account bank account review

Overall rating   3 / 10

Fees are too high

Fees are too high.

Full review

Fees are too high.

    Price   3 / 10

    Features   7 / 10

    Customer service   5 / 10

    Convenience   3 / 10

    Trust   5 / 10

Less

Michelle (NSW), reviewed 11 months ago

CUA

CUA Everyday Account bank account review

Overall rating   9 / 10

Excellent

Low costs, excellent service.

Full review

Low costs, excellent service.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Peter (QLD), reviewed 11 months ago

CUA

CUA bank account review

Overall rating   8 / 10

About the same with most products

The staff are always polite and helpful, either over the counter or on the phone.

Full review

The staff are always polite and helpful, either over the counter or on the phone.

    Price   9 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   8 / 10

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L (NSW), reviewed 12 months ago

CUA

CUA Everyday Youth Account bank account review

Overall rating   10 / 10

Good customer service and competent staff

Very good service, offered good products to customers and very competitive rates against other banks.

Full review

Very good service, offered good products to customers and very competitive rates against other banks.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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John (VIC), reviewed about 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   7 / 10

Charges too high and no branches

Low account charges, easy internet and phone banking, lots of different products. Cons, not many branches, some very high charges for special services.

Full review

Low account charges, easy internet and phone banking, lots of different products. Cons, not many branches, some very high charges for special services.

    Price   8 / 10

    Features   10 / 10

    Customer service   8 / 10

    Convenience   5 / 10

    Trust   6 / 10

Less

Barbara (NSW), reviewed about 1 year ago

CUA

CUA bank account review

Overall rating   5 / 10

Great customer service

The phone banking system is disgraceful and frustrating, and not enough ATM's are available, so we are forced to go to other banks ATM's and pay fees, and can't get account balances from non CUA banks unless getting cash out, but apart from that...

Full review

The phone banking system is disgraceful and frustrating, and not enough ATM's are available, so we are forced to go to other banks ATM's and pay fees, and can't get account balances from non CUA banks unless getting cash out, but apart from that they are a good bank to be with for home loans and the service at the local branch is very good.

    Price   5 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   2 / 10

    Trust   5 / 10

Less

Vicki (VIC), reviewed about 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   5 / 10

The branch is convenient

They are no better or worse than what else is on offer.

Full review

They are no better or worse than what else is on offer.

    Price   3 / 10

    Features   2 / 10

    Customer service   5 / 10

    Convenience   9 / 10

    Trust   3 / 10

Less

Irene (NSW), reviewed about 1 year ago

CUA

CUA bank account review

Overall rating   10 / 10

I had very good customer service

I like cua because they look after me in times when it was hard and their interest rates were good.

Full review

I like cua because they look after me in times when it was hard and their interest rates were good.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Raymond (QLD), reviewed about 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   7 / 10

Convenient

No fees if more than $10,000 in balance.

Full review

No fees if more than $10,000 in balance.

    Price   7 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   7 / 10

Less

Gerry (VIC), reviewed about 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Always trying to help

CUA in Kin Kora Gladstone is an awesome bank that looks after you and knows your name every time you go in there. They try to help with every inquiry and they are only too happy to help.

Full review

CUA in Kin Kora Gladstone is an awesome bank that looks after you and knows your name every time you go in there. They try to help with every inquiry and they are only too happy to help.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Amanda (QLD), reviewed about 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Excellent customer service

Dealing with real people , that actually like to help you.

Full review

Dealing with real people , that actually like to help you.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Adrian (NSW), reviewed about 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   9 / 10

Great customer service

Very good bank but should have more branches other than in main cities.

Full review

Very good bank but should have more branches other than in main cities.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

Less

Steven (NSW), reviewed about 1 year ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Bank account comparisons on Mozo Rates updated daily

  • Bankwest Easy Transaction Account

    Bankwest Easy Transaction Account

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account keeping fees when you deposit at least $2,000 per month
    • Get banking alerts pushed straight to your phone

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account keeping fees when you deposit at least $2,000 per month
    • Get banking alerts pushed straight to your phone
    • Atm networks: Bankwest, ANZ, Commonwealth, NAB, Westpac, St.George, BankSA, Bank of Melbourne
    • What kind of card?: Debit MasterCard
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited domestic transactions from network ATMs, EFTPOS, cheque and counter withdrawals
    Overall rating

    8.2

    Based on 400 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

  • St.George Complete Freedom Account

    St.George Complete Freedom Account

    • Deposit a minimum of $2,000 each month and have the $5 account fee waived
    • No ATM withdrawal fee at over 3,000 ATMs in Australia
    • Convenient and secure mobile and internet banking

    account fee

    $5.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • Deposit a minimum of $2,000 each month and have the $5 account fee waived
    • No ATM withdrawal fee at over 3,000 ATMs in Australia
    • Convenient and secure mobile and internet banking
    • Atm networks: St.George, Westpac, BankSA, Bank of Melbourne
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited free transactions from network ATMs, EFTPOS, cheque, counter deposits and withdrawals, phone and internet
    Overall rating

    8.1

    Based on 481 St.George bank account reviews

    Need more information?
    Go to site

    More info

  • ANZ Access Advantage

    ANZ Access Advantage

    • $0 monthly account service fee if you deposit at least $2,000 a month, or if you meet other eligibility criteria
    • Use your own money online, over the phone and overseas with Visa Debit access
    • Now with Apple Pay

    account fee

    $5.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • $0 monthly account service fee if you deposit at least $2,000 a month, or if you meet other eligibility criteria
    • Use your own money online, over the phone and overseas with Visa Debit access
    • Now with Apple Pay
    • Atm networks: ANZ
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a..
      Balances from $50,000: 0.01% p.a..
      Balances from $100,000: 0.02% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, cheque, counter withdrawals, counter deposits, phone and internet
    Overall rating

    7.6

    Based on 1579 ANZ bank account reviews

    Need more information?
    Go to site

    More info

  • HSBC Day to Day Account

    HSBC Day to Day Account

    • Secure access to your account with Internet and Mobile Banking.
    • $0 monthly account fee
    • No ATM fees at 3,000 ATMs nationally

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • Secure access to your account with Internet and Mobile Banking.
    • $0 monthly account fee
    • No ATM fees at 3,000 ATMs nationally
    • Atm networks: HSBC, Westpac, St.George, BankSA, Bank of Melbourne
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited free transactions from network ATMs, EFTPOS, cheque, phone, internet, Bank@Post, BPAY and direct debits
    Overall rating

    6.3

    Based on 55 HSBC bank account reviews

    Need more information?
    Go to site

    More info

  • Bankwest Qantas Transaction Account

    Bankwest Qantas Transaction Account

    • Earn Qantas Points on your account balance 365 days a year
    • No ATM fees at Bankwest and CommBank ATMs Australia wide
    • No monthly account fees when you deposit $2,000 each month

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0.01% p.a.

    Go to site

    More info

    • Earn Qantas Points on your account balance 365 days a year
    • No ATM fees at Bankwest and CommBank ATMs Australia wide
    • No monthly account fees when you deposit $2,000 each month
    • Atm networks: Bankwest, Commonwealth
    • What kind of card?: Debit MasterCard
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free domestic transactions from network ATMs, EFTPOS, cheque, counter withdrawals, phone, internet and Debit MasterCard purchases
    Overall rating

    8.2

    Based on 400 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

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