I really couldn’t be happier with CUA. They are competitive and every single time I’ve gone into the local branch they know who I am and it’s just a great personalised experience.
The last time I had to contact this company, I was trying to explain the error they had made in my account to a person that did not speak good English and did not understand what I was trying to tell them.
I've been with this credit union for years and have had no problems other than it's occasionally a longish wait on the phone. Staff are always courteous and helpful. There are no sneaky extra charges. I feel they are trustworthy, especially in comparison to the 'greedy' banks.
CUA offer a range of services including health insurance. CUA staff are polite and helpful and that is a big plus for me, I do not like to be spoken to rudely and some banks seem to do that all the time.
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