CUA bank account reviews

CUA offer me great service and its products are also beneficial.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   8 / 10

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It’s been a great bank to deal with.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Not enough physical branches or atms. I always pay ATM fees.

Price   7 / 10

Customer service   8 / 10

Convenience   4 / 10

Trust   7 / 10

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The last time I had to contact this company, I was trying to explain the error they had made in my account to a person that did not speak good English and did not understand what I was trying to tell them.

Price   6 / 10

Features   4 / 10

Customer service   2 / 10

Convenience   4 / 10

Trust   4 / 10

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I've been with this credit union for years and have had no problems other than it's occasionally a longish wait on the phone. Staff are always courteous and helpful. There are no sneaky extra charges. I feel they are trustworthy, especially in comparison to the 'greedy' banks.

Price   10 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   9 / 10

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CUA offer a range of services including health insurance. CUA staff are polite and helpful and that is a big plus for me, I do not like to be spoken to rudely and some banks seem to do that all the time.

Price   7 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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CUA is a good bank but they took away our local branch and now it’s harder to get to

Price   8 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   5 / 10

Trust   8 / 10

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Good product. It has low fees

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   9 / 10

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Very helpful. They always have time for you and your issues. I dislike that they do not have enough branches

Price   7 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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CUA have served me well.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have been with CUA for a long time and have always had good service.

Price   7 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   8 / 10

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CUA is a great credit union as the service is superb in person and online.

Price   5 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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CUA is a good alternative to the big 4. Only downfall in Queensland is that there are only a few branches outside the main cities. However this isn't too much of a problem due to internet banking. Customer service is also good.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   9 / 10

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I like CUA. They treat me like a person, not a number.

Price   10 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   8 / 10

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I've banked with CUA for over 30yrs and find them the best but now our branch is moving to Northlakes and it won't be convenient at all.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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