CUA Bank account reviews
Overall rating
8.2/10
Price
7.6/10
Features
6.9/10
Customer service
8.4/10
Convenience
7.6/10
Trust
8.4/10
Based on 354 reviews as rated by the Mozo community.
I am a member and have been for 20+ years and have no regrets.
CUA accounts are easy to manage, providing easy hassle free banking.
CUA is a great bank. The staff are always friendly and helpful.
Have been with them for many years and I have never had a problem with them, easy to contact if needed.
Very friendly and professional. Easy to use app.
I really couldn’t be happier with CUA. They are competitive and every single time I’ve gone into the local branch they know who I am and it’s just a great personalised experience.
No fees, good customer service, good internet banking platform.
CUA offer me great service and its products are also beneficial.
Not enough physical branches or atms. I always pay ATM fees.
The last time I had to contact this company, I was trying to explain the error they had made in my account to a person that did not speak good English and did not understand what I was trying to tell them.
I've been with this credit union for years and have had no problems other than it's occasionally a longish wait on the phone. Staff are always courteous and helpful. There are no sneaky extra charges. I feel they are trustworthy, especially in comparison to the 'greedy' banks.
CUA offer a range of services including health insurance. CUA staff are polite and helpful and that is a big plus for me, I do not like to be spoken to rudely and some banks seem to do that all the time.
CUA is a good bank but they took away our local branch and now it’s harder to get to
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
Want more? Compare all 105 bank accounts in the Mozo comparison engine.
Compare more bank accountsMozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.
