CUA bank account reviews

CUA
CUA's overall rating for bank accounts

(as rated by the Mozo community)

8.0

based on 99 reviews

 

Price

Features

Customer service

Convenience

Trust

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Featured bank account from CUA

Recent CUA bank account reviews

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Very efficient and helpful

CUA are really helpful and efficient. They are great to deal with, and do their utmost to be helpful and co-operative.
Full review

CUA are really helpful and efficient. They are great to deal with, and do their utmost to be helpful and co-operative.

    Price   6 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Pam (QLD), reviewed 4 days ago

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CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Competitive premiums and prices

- Friendly and helpful service when you can get it - Voice recording message has taken over form customer service - Eftpos over use charges are high - Only get 4 eftpos use per month, which is just not enough - Phone banking voice message...
Full review

- Friendly and helpful service when you can get it - Voice recording message has taken over form customer service - Eftpos over use charges are high - Only get 4 eftpos use per month, which is just not enough - Phone banking voice message needs improving can be frustrating when it doesn't put you though straight away. - In store customer service, good, friendly and helpful - Interest rates are competitive

    Price   6 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   8 / 10

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Lisa (VIC), reviewed about 2 months ago

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CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Great customer service.

This bank is reliable & just fantastic.
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This bank is reliable & just fantastic.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Gemma (VIC), reviewed about 2 months ago

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CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Familiar, reliable service.

CUA provides efficient, competent and friendly customer service. Someone can always be contacted by phone if needed.
Full review

CUA provides efficient, competent and friendly customer service. Someone can always be contacted by phone if needed.

    Price   5 / 10

    Features   4 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Jenny (QLD), reviewed about 2 months ago

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CUA

CUA Everyday Account bank account review

Overall rating   8 / 10

Easy and involving product.

I like Credit Union Australia, because, they are owned by the members, ie everybody is a shareholder, but they are also large enough to be able to be competitive, reliable and easy to access.
Full review

I like Credit Union Australia, because, they are owned by the members, ie everybody is a shareholder, but they are also large enough to be able to be competitive, reliable and easy to access.

    Price   8 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   8 / 10

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Ursula (VIC), reviewed 2 months ago

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CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Awesome service.

The ladies at the Gladstone branch are fantastic and meet my needs as a customer.
Full review

The ladies at the Gladstone branch are fantastic and meet my needs as a customer.

    Price   8 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Elizabeth (QLD), reviewed 3 months ago

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CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

It's a great bank to deal with.

Easy access with web banker to keep an eye on your account.
Full review

Easy access with web banker to keep an eye on your account.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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John (QLD), reviewed 4 months ago

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CUA

CUA Everyday Account bank account review

Overall rating   3 / 10

Fees are too high

Fees are too high.
Full review

Fees are too high.

    Price   3 / 10

    Features   7 / 10

    Customer service   5 / 10

    Convenience   3 / 10

    Trust   5 / 10

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Michelle (NSW), reviewed 5 months ago

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CUA

CUA Everyday Account bank account review

Overall rating   9 / 10

Excellent

Low costs, excellent service.
Full review

Low costs, excellent service.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Peter (QLD), reviewed 5 months ago

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CUA

CUA bank account review

Overall rating   8 / 10

About the same with most products

The staff are always polite and helpful, either over the counter or on the phone.
Full review

The staff are always polite and helpful, either over the counter or on the phone.

    Price   9 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   8 / 10

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L (NSW), reviewed 5 months ago

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CUA

CUA Everyday Youth Account bank account review

Overall rating   10 / 10

Good customer service and competent staff

Very good service, offered good products to customers and very competitive rates against other banks.
Full review

Very good service, offered good products to customers and very competitive rates against other banks.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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John (VIC), reviewed 6 months ago

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CUA

CUA Everyday Account bank account review

Overall rating   7 / 10

Charges too high and no branches

Low account charges, easy internet and phone banking, lots of different products. Cons, not many branches, some very high charges for special services.
Full review

Low account charges, easy internet and phone banking, lots of different products. Cons, not many branches, some very high charges for special services.

    Price   8 / 10

    Features   10 / 10

    Customer service   8 / 10

    Convenience   5 / 10

    Trust   6 / 10

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Barbara (NSW), reviewed 6 months ago

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CUA

CUA bank account review

Overall rating   5 / 10

Great customer service

The phone banking system is disgraceful and frustrating, and not enough ATM's are available, so we are forced to go to other banks ATM's and pay fees, and can't get account balances from non CUA banks unless getting cash out, but apart from that...
Full review

The phone banking system is disgraceful and frustrating, and not enough ATM's are available, so we are forced to go to other banks ATM's and pay fees, and can't get account balances from non CUA banks unless getting cash out, but apart from that they are a good bank to be with for home loans and the service at the local branch is very good.

    Price   5 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   2 / 10

    Trust   5 / 10

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Vicki (VIC), reviewed 7 months ago

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CUA

CUA Everyday Account bank account review

Overall rating   5 / 10

The branch is convenient

They are no better or worse than what else is on offer.
Full review

They are no better or worse than what else is on offer.

    Price   3 / 10

    Features   2 / 10

    Customer service   5 / 10

    Convenience   9 / 10

    Trust   3 / 10

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Irene (NSW), reviewed 7 months ago

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CUA

CUA bank account review

Overall rating   10 / 10

I had very good customer service

I like cua because they look after me in times when it was hard and their interest rates were good.
Full review

I like cua because they look after me in times when it was hard and their interest rates were good.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Raymond (QLD), reviewed 7 months ago

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CUA

CUA Everyday Account bank account review

Overall rating   7 / 10

Convenient

No fees if more than $10,000 in balance.
Full review

No fees if more than $10,000 in balance.

    Price   7 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Gerry (VIC), reviewed 7 months ago

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CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Always trying to help

CUA in Kin Kora Gladstone is an awesome bank that looks after you and knows your name every time you go in there. They try to help with every inquiry and they are only too happy to help.
Full review

CUA in Kin Kora Gladstone is an awesome bank that looks after you and knows your name every time you go in there. They try to help with every inquiry and they are only too happy to help.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Amanda (QLD), reviewed 7 months ago

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CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Excellent customer service

Dealing with real people , that actually like to help you.
Full review

Dealing with real people , that actually like to help you.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Adrian (NSW), reviewed 7 months ago

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CUA

CUA Everyday Account bank account review

Overall rating   9 / 10

Great customer service

Very good bank but should have more branches other than in main cities.
Full review

Very good bank but should have more branches other than in main cities.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

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Steven (NSW), reviewed 7 months ago

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CUA

CUA Everyday Account bank account review

Overall rating   9 / 10

Great

They are always helpful and explain things well.
Full review

They are always helpful and explain things well.

    Price   8 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Dale (NSW), reviewed 8 months ago

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CUA

CUA Everyday Account bank account review

Overall rating   9 / 10

This bank is great

I love this bank. Every time I go to a branch I get great service and have never had any trouble with any of my banking.
Full review

I love this bank. Every time I go to a branch I get great service and have never had any trouble with any of my banking.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   9 / 10

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Crysta (QLD), reviewed 8 months ago

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CUA

CUA Everyday Account bank account review

Overall rating   9 / 10

Much more trustworthy than a bank

There are plenty of credit union teller machines around so you can get to your money - the call centre people appear to be Australian and are very helpful.
Full review

There are plenty of credit union teller machines around so you can get to your money - the call centre people appear to be Australian and are very helpful.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   5 / 10

    Trust   8 / 10

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Peter (NSW), reviewed 8 months ago

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CUA

CUA Everyday Account bank account review

Overall rating   6 / 10

Okay

Since it has grown larger the service levels appear to have dropped.
Full review

Since it has grown larger the service levels appear to have dropped.

    Price   6 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   6 / 10

    Trust   6 / 10

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Merle (VIC), reviewed 8 months ago

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CUA

CUA bank account review

Overall rating   8 / 10

Great service, friendly staff

The branch is convenient, the staff are always friendly, getting overseas cash passports has always been easy, the fees are reasonable.
Full review

The branch is convenient, the staff are always friendly, getting overseas cash passports has always been easy, the fees are reasonable.

    Price   5 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Tash (QLD), reviewed 8 months ago

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CUA

CUA bank account review

Overall rating   10 / 10

Great bank

I've always received great service.
Full review

I've always received great service.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Jenny (QLD), reviewed 9 months ago

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Bank account comparisons on Mozo Rates updated daily

  • HSBC Day to Day Account

    HSBC Day to Day Account

    • Use your HSBC Visa Debit Card to enjoy 5% cashback on all payWave purchases under $100
    • $0 monthly account fee
    • No ATM fees at 3,000 ATMs nationally

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0%

    Go to site

    More info

    • Use your HSBC Visa Debit Card to enjoy 5% cashback on all payWave purchases under $100
    • $0 monthly account fee
    • No ATM fees at 3,000 ATMs nationally
    Product info
    • Atm networks: HSBC, Westpac, St George, BankSA, Bank of Melbourne
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00%pa.
      Balances from $5,000: 0.01%pa
    • Fee free transactions: Unlimited free transactions from network ATMs, EFTPOS, cheque, phone, internet, Bank@Post, BPAY and direct debits
    Overall rating

    6.3

    Based on 55 HSBC bank account reviews

    Need more information?
    Go to site

    More info

  • ME Everyday Transaction Account

    ME Everyday Transaction Account

    • Access to thousands of fee-free ME and Westpac Group Australian ATMs with a ME Debit MasterCardĀ®
    • Plus receive refunds on fees incurred at all other Australian ATMs within 30 days of the transaction
    • Make at least one tap & go purchase a week and earn up to 3.60% p.a. variable on your savings

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0%

    Go to site

    More info

    • Access to thousands of fee-free ME and Westpac Group Australian ATMs with a ME Debit MasterCardĀ®
    • Plus receive refunds on fees incurred at all other Australian ATMs within 30 days of the transaction
    • Make at least one tap & go purchase a week and earn up to 3.60% p.a. variable on your savings
    Product info
    • Atm networks: ME Bank, Westpac, St.George, Bank of Melbourne, BankSA
    • What kind of card?: Debit MasterCard
    • Interest rate: Balances from $0: 0.00%pa
    • Fee free transactions: Unlimited free transactions from network ATM, EFTPOS, phone, internet and BPAY
    Overall rating

    8.6

    Based on 75 ME bank account reviews

    Need more information?
    Go to site

    More info

  • ING DIRECT Orange Everyday

    ING DIRECT Orange Everyday

    • No monthly fees
    • Free use of any ATM in Australia when you deposit your pay of $1,000+ each month
    • 2% cash back on Visa payWave purchases under $100 when you deposit $1,000 per month

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0%

    Go to site

    More info

    • No monthly fees
    • Free use of any ATM in Australia when you deposit your pay of $1,000+ each month
    • 2% cash back on Visa payWave purchases under $100 when you deposit $1,000 per month
    Product info
    • Atm networks: None
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00%pa
    • Fee free transactions: Free ATM use when you deposit your pay of $1,000+ each month, free EFTPOS withdrawals and online bank cheques.
    Overall rating

    9.2

    Based on 206 ING DIRECT bank account reviews

    Need more information?
    Go to site

    More info

  • NAB Classic Banking Account

    NAB Classic Banking Account

    • No monthly account fees ever, with no conditions.
    • Free use at over 3,400 NAB & Redi ATMs
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0.01%

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 3,400 NAB & Redi ATMs
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    Product info
    • Atm networks: NAB, rediATM
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01%pa
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
    Overall rating

    8.1

    Based on 1377 NAB bank account reviews

    Need more information?
    Go to site

    More info

  • Bankwest Qantas Transaction Account

    Bankwest Qantas Transaction Account

    • Earn up to 10,000 bonus Qantas Points. Limited time only. T&Cs apply
    • No ATM fees at Bankwest and CommBank ATMs Australia wide
    • No monthly account fees when you deposit $2,000 each month

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0.01%

    Go to site

    More info

    • Earn up to 10,000 bonus Qantas Points. Limited time only. T&Cs apply
    • No ATM fees at Bankwest and CommBank ATMs Australia wide
    • No monthly account fees when you deposit $2,000 each month
    Product info
    • Atm networks: Bankwest, Commonwealth
    • What kind of card?: Debit MasterCard
    • Interest rate: Balances from $0: 0.01%pa
    • Fee free transactions: Unlimited free domestic transactions from network ATMs, EFTPOS, cheque, counter withdrawals, phone, internet and Debit MasterCard purchases
    Overall rating

    8.2

    Based on 400 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

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