CUA bank account reviews

CUA
CUA's overall rating for bank accounts

(as rated by the Mozo community)

8.0 / 10

based on 99 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from CUA

Recent CUA bank account reviews

CUA

CUA bank account review

Overall rating   10 / 10

Great customer service

CUA send out a newsletter every so often about new services available. They also advise you of when your telephone bill is due via email.

CUA send out a newsletter every so often about new services available. They also advise you of when your telephone bill is due via email.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Lynette (QLD), reviewed 18 days ago

CUA

CUA bank account review

Overall rating   8 / 10

Easy internet banking and customer service

CUA is always happy to assist clients with a smile.

CUA is always happy to assist clients with a smile.

    Price   8 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Susan (QLD), reviewed about 1 month ago

CUA

CUA bank account review

Overall rating   10 / 10

They have great customer service

I am very satisfied. CUA are easy to deal with and their products are very much up to date. They have excellent customer service.

I am very satisfied. CUA are easy to deal with and their products are very much up to date. They have excellent customer service.

    Price   9 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

John (QLD), reviewed about 1 month ago

CUA

CUA bank account review

Overall rating   7 / 10

Very happy with CUA

Great customer service in store and over the phone

Great customer service in store and over the phone

    Price   7 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Gillian (QLD), reviewed 7 months ago

CUA

CUA Everyday Account bank account review

Overall rating   5 / 10

Good rates great customer service

Friendly and helpful still personal contact which allot of other banks are lacking.

Friendly and helpful still personal contact which allot of other banks are lacking.

    Price   6 / 10

    Features   5 / 10

    Customer service   9 / 10

    Convenience   4 / 10

    Trust   8 / 10

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Ron.williamson (QLD), reviewed 11 months ago

CUA

CUA Everyday Account bank account review

Overall rating   7 / 10

Old fashioned customer service and great rates.

No fees when using your debit card while shopping. Plenty of ATMs available to withdraw money and again no fees. Helpful staff when calling for information on the phone or at an agency.

No fees when using your debit card while shopping. Plenty of ATMs available to withdraw money and again no fees. Helpful staff when calling for information on the phone or at an agency.

    Price   7 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   8 / 10

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Margie (VIC), reviewed 11 months ago

CUA

CUA Everyday Account bank account review

Overall rating   3 / 10

Not Inaccessible

Not enough branches

Not enough branches

    Price   5 / 10

    Features   4 / 10

    Customer service   3 / 10

    Convenience   1 / 10

    Trust   5 / 10

Less

Melina (NSW), reviewed 11 months ago

CUA

CUA Everyday Account bank account review

Overall rating   8 / 10

Great service and no fees.

I switched to CUA because I was sick of the high fees charged by CBA. I'm very happy with CUA and have insurance through them too.

I switched to CUA because I was sick of the high fees charged by CBA. I'm very happy with CUA and have insurance through them too.

    Price   10 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Isabel (VIC), reviewed 12 months ago

CUA

CUA bank account review

Overall rating   9 / 10

Good customer service and competitive rates

When we were renovating they provided large amounts of cash when I needed it allowing us to save on goods and services. They provided advice when asked and their online banking has proved to be fairly safe and easy to use even for us older folks.

When we were renovating they provided large amounts of cash when I needed it allowing us to save on goods and services. They provided advice when asked and their online banking has proved to be fairly safe and easy to use even for us older folks.

    Price   6 / 10

    Features   3 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Terry (NSW), reviewed 12 months ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Very efficient and helpful

CUA are really helpful and efficient. They are great to deal with, and do their utmost to be helpful and co-operative.

CUA are really helpful and efficient. They are great to deal with, and do their utmost to be helpful and co-operative.

    Price   6 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Pam (QLD), reviewed about 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Competitive premiums and prices

- Friendly and helpful service when you can get it - Voice recording message has taken over form customer service - Eftpos over use charges are high - Only get 4 eftpos use per month, which is just not enough - Phone banking voice message...

- Friendly and helpful service when you can get it - Voice recording message has taken over form customer service - Eftpos over use charges are high - Only get 4 eftpos use per month, which is just not enough - Phone banking voice message needs improving can be frustrating when it doesn't put you though straight away. - In store customer service, good, friendly and helpful - Interest rates are competitive

    Price   6 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

Lisa (VIC), reviewed about 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Great customer service.

This bank is reliable & just fantastic.

This bank is reliable & just fantastic.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Gemma (VIC), reviewed about 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Familiar, reliable service.

CUA provides efficient, competent and friendly customer service. Someone can always be contacted by phone if needed.

CUA provides efficient, competent and friendly customer service. Someone can always be contacted by phone if needed.

    Price   5 / 10

    Features   4 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Jenny (QLD), reviewed about 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   8 / 10

Easy and involving product.

I like Credit Union Australia, because, they are owned by the members, ie everybody is a shareholder, but they are also large enough to be able to be competitive, reliable and easy to access.

I like Credit Union Australia, because, they are owned by the members, ie everybody is a shareholder, but they are also large enough to be able to be competitive, reliable and easy to access.

    Price   8 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   8 / 10

Less

Ursula (VIC), reviewed about 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Awesome service.

The ladies at the Gladstone branch are fantastic and meet my needs as a customer.

The ladies at the Gladstone branch are fantastic and meet my needs as a customer.

    Price   8 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Elizabeth (QLD), reviewed about 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

It's a great bank to deal with.

Easy access with web banker to keep an eye on your account.

Easy access with web banker to keep an eye on your account.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

John (QLD), reviewed over 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   3 / 10

Fees are too high

Fees are too high.

Fees are too high.

    Price   3 / 10

    Features   7 / 10

    Customer service   5 / 10

    Convenience   3 / 10

    Trust   5 / 10

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Michelle (NSW), reviewed over 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   9 / 10

Excellent

Low costs, excellent service.

Low costs, excellent service.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Peter (QLD), reviewed over 1 year ago

CUA

CUA bank account review

Overall rating   8 / 10

About the same with most products

The staff are always polite and helpful, either over the counter or on the phone.

The staff are always polite and helpful, either over the counter or on the phone.

    Price   9 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

L (NSW), reviewed over 1 year ago

CUA

CUA Everyday Youth Account bank account review

Overall rating   10 / 10

Good customer service and competent staff

Very good service, offered good products to customers and very competitive rates against other banks.

Very good service, offered good products to customers and very competitive rates against other banks.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

John (VIC), reviewed over 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   7 / 10

Charges too high and no branches

Low account charges, easy internet and phone banking, lots of different products. Cons, not many branches, some very high charges for special services.

Low account charges, easy internet and phone banking, lots of different products. Cons, not many branches, some very high charges for special services.

    Price   8 / 10

    Features   10 / 10

    Customer service   8 / 10

    Convenience   5 / 10

    Trust   6 / 10

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Barbara (NSW), reviewed over 1 year ago

CUA

CUA bank account review

Overall rating   5 / 10

Great customer service

The phone banking system is disgraceful and frustrating, and not enough ATM's are available, so we are forced to go to other banks ATM's and pay fees, and can't get account balances from non CUA banks unless getting cash out, but apart from that...

The phone banking system is disgraceful and frustrating, and not enough ATM's are available, so we are forced to go to other banks ATM's and pay fees, and can't get account balances from non CUA banks unless getting cash out, but apart from that they are a good bank to be with for home loans and the service at the local branch is very good.

    Price   5 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   2 / 10

    Trust   5 / 10

Less

Vicki (VIC), reviewed over 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   5 / 10

The branch is convenient

They are no better or worse than what else is on offer.

They are no better or worse than what else is on offer.

    Price   3 / 10

    Features   2 / 10

    Customer service   5 / 10

    Convenience   9 / 10

    Trust   3 / 10

Less

Irene (NSW), reviewed over 1 year ago

CUA

CUA bank account review

Overall rating   10 / 10

I had very good customer service

I like cua because they look after me in times when it was hard and their interest rates were good.

I like cua because they look after me in times when it was hard and their interest rates were good.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Raymond (QLD), reviewed over 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   7 / 10

Convenient

No fees if more than $10,000 in balance.

No fees if more than $10,000 in balance.

    Price   7 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   7 / 10

Less

Gerry (VIC), reviewed over 1 year ago

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Bank account comparisons on Mozo Rates updated daily

  • ING DIRECT Orange Everyday

    ING DIRECT Orange Everyday

    • $75 cash bonus
    • Free use of any ATM in Australia when you deposit your pay of $1,000+ each month
    • No irritating everyday fees, which means more of your money is where it belongs, in your pocket

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • $75 cash bonus
    • Free use of any ATM in Australia when you deposit your pay of $1,000+ each month
    • No irritating everyday fees, which means more of your money is where it belongs, in your pocket
    • Atm networks: None
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Free ATM use when you deposit your pay of $1,000+ each month, free EFTPOS withdrawals and online bank cheques.
    Overall rating

    9.2

    Based on 206 ING DIRECT bank account reviews

    Need more information?
    Go to site

    More info

  • ANZ Access Advantage

    ANZ Access Advantage

    • $0 monthly account service fee if you deposit at least $2,000 a month, or if you meet other eligibility criteria
    • Use your own money online, over the phone and overseas with Visa Debit access
    • Now with Apple Pay

    account fee

    $5.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • $0 monthly account service fee if you deposit at least $2,000 a month, or if you meet other eligibility criteria
    • Use your own money online, over the phone and overseas with Visa Debit access
    • Now with Apple Pay
    • Atm networks: ANZ
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $50,000: 0.01% p.a.
      Balances from $100,000: 0.02% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, cheque, counter withdrawals, counter deposits, phone and internet
    Overall rating

    7.6

    Based on 1579 ANZ bank account reviews

    Need more information?
    Go to site

    More info

  • NAB Classic Banking Account

    NAB Classic Banking Account

    • No monthly account fees ever, with no conditions.
    • Free use at over 3,400 NAB & Redi ATMs
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0.01% p.a.

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 3,400 NAB & Redi ATMs
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB, rediATM
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
    Overall rating

    8.1

    Based on 1377 NAB bank account reviews

    Need more information?
    Go to site

    More info

  • Bankwest Easy Transaction Account

    Bankwest Easy Transaction Account

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account keeping fees when you deposit at least $2,000 per month
    • Get banking alerts pushed straight to your phone

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account keeping fees when you deposit at least $2,000 per month
    • Get banking alerts pushed straight to your phone
    • Atm networks: Bankwest, ANZ, Commonwealth, NAB, Westpac, St.George, BankSA, Bank of Melbourne
    • What kind of card?: Debit MasterCard
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited domestic transactions from network ATMs, EFTPOS, cheque and counter withdrawals
    Overall rating

    8.2

    Based on 400 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

  • St.George Complete Freedom Account

    St.George Complete Freedom Account

    • $0 monthly service fee
    • Convenient, secure, and thumb friendly banking, on your computer or on the go
    • No ATM withdrawal fee at over 3,000 ATMs in Australia

    account fee

    $5.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • $0 monthly service fee
    • Convenient, secure, and thumb friendly banking, on your computer or on the go
    • No ATM withdrawal fee at over 3,000 ATMs in Australia
    • Atm networks: St.George, Westpac, BankSA, Bank of Melbourne
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited free transactions from network ATMs, EFTPOS, BPAY, cheque, counter deposits and withdrawals, phone and internet.
    Overall rating

    8.1

    Based on 481 St.George bank account reviews

    Need more information?
    Go to site

    More info

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