CUA bank account reviews

CUA
CUA's overall rating for bank accounts

(as rated by the Mozo community)

8.0 / 10

based on 99 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from CUA

Recent CUA bank account reviews

CUA

CUA bank account review

Overall rating   10 / 10

CUA is a great Bank

I have been a CUA member since the 1970's. CUA is an excellent bank/credit union. They have minimal fees, easy online access and their customer service is very professional.

Full review

I have been a CUA member since the 1970's. CUA is an excellent bank/credit union. They have minimal fees, easy online access and their customer service is very professional.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Sharon (VIC), reviewed 3 months ago

CUA

CUA Everyday Account bank account review

Overall rating   9 / 10

Benefit from free transactions.

I have been banking with CUA for well over 20 years. They provide excellent service and reliability. They offer me free transactions for being a long term customer.

Full review

I have been banking with CUA for well over 20 years. They provide excellent service and reliability. They offer me free transactions for being a long term customer.

    Price   9 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Angela (QLD), reviewed 3 months ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Great service and helpful staff

CUA is owned by members. Their fees are kept low and staff are always helpful when I go to the bank. The only negative would be that there are not enough branches.

Full review

CUA is owned by members. Their fees are kept low and staff are always helpful when I go to the bank. The only negative would be that there are not enough branches.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Lee anne (QLD), reviewed 4 months ago

CUA

CUA Everyday Account bank account review

Overall rating   6 / 10

Good service overall

Good customer service by counter and telephone service.

Full review

Good customer service by counter and telephone service.

    Price   6 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Rhonda (QLD), reviewed 6 months ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Great banking

I've been with CUA for many years and find them better than a lot of other banks.

Full review

I've been with CUA for many years and find them better than a lot of other banks.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Colleen (VIC), reviewed 7 months ago

CUA

CUA bank account review

Overall rating   10 / 10

Great customer service

CUA send out a newsletter every so often about new services available. They also advise you of when your telephone bill is due via email.

Full review

CUA send out a newsletter every so often about new services available. They also advise you of when your telephone bill is due via email.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Lynette (QLD), reviewed 8 months ago

CUA

CUA bank account review

Overall rating   8 / 10

Easy internet banking and customer service

CUA is always happy to assist clients with a smile.

Full review

CUA is always happy to assist clients with a smile.

    Price   8 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Susan (QLD), reviewed 8 months ago

CUA

CUA bank account review

Overall rating   10 / 10

They have great customer service

I am very satisfied. CUA are easy to deal with and their products are very much up to date. They have excellent customer service.

Full review

I am very satisfied. CUA are easy to deal with and their products are very much up to date. They have excellent customer service.

    Price   9 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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John (QLD), reviewed 8 months ago

CUA

CUA bank account review

Overall rating   7 / 10

Very happy with CUA

Great customer service in store and over the phone

Full review

Great customer service in store and over the phone

    Price   7 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Gillian (QLD), reviewed about 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   5 / 10

Good rates great customer service

Friendly and helpful still personal contact which allot of other banks are lacking.

Full review

Friendly and helpful still personal contact which allot of other banks are lacking.

    Price   6 / 10

    Features   5 / 10

    Customer service   9 / 10

    Convenience   4 / 10

    Trust   8 / 10

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Ron.williamson (QLD), reviewed over 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   7 / 10

Old fashioned customer service and great rates.

No fees when using your debit card while shopping. Plenty of ATMs available to withdraw money and again no fees. Helpful staff when calling for information on the phone or at an agency.

Full review

No fees when using your debit card while shopping. Plenty of ATMs available to withdraw money and again no fees. Helpful staff when calling for information on the phone or at an agency.

    Price   7 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   8 / 10

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Margie (VIC), reviewed over 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   3 / 10

Not Inaccessible

Not enough branches

Full review

Not enough branches

    Price   5 / 10

    Features   4 / 10

    Customer service   3 / 10

    Convenience   1 / 10

    Trust   5 / 10

Less

Melina (NSW), reviewed over 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   8 / 10

Great service and no fees.

I switched to CUA because I was sick of the high fees charged by CBA. I'm very happy with CUA and have insurance through them too.

Full review

I switched to CUA because I was sick of the high fees charged by CBA. I'm very happy with CUA and have insurance through them too.

    Price   10 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Isabel (VIC), reviewed over 1 year ago

CUA

CUA bank account review

Overall rating   9 / 10

Good customer service and competitive rates

When we were renovating they provided large amounts of cash when I needed it allowing us to save on goods and services. They provided advice when asked and their online banking has proved to be fairly safe and easy to use even for us older folks.

Full review

When we were renovating they provided large amounts of cash when I needed it allowing us to save on goods and services. They provided advice when asked and their online banking has proved to be fairly safe and easy to use even for us older folks.

    Price   6 / 10

    Features   3 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Terry (NSW), reviewed over 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Very efficient and helpful

CUA are really helpful and efficient. They are great to deal with, and do their utmost to be helpful and co-operative.

Full review

CUA are really helpful and efficient. They are great to deal with, and do their utmost to be helpful and co-operative.

    Price   6 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Pam (QLD), reviewed over 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Competitive premiums and prices

- Friendly and helpful service when you can get it - Voice recording message has taken over form customer service - Eftpos over use charges are high - Only get 4 eftpos use per month, which is just not enough - Phone banking voice message...

Full review

- Friendly and helpful service when you can get it - Voice recording message has taken over form customer service - Eftpos over use charges are high - Only get 4 eftpos use per month, which is just not enough - Phone banking voice message needs improving can be frustrating when it doesn't put you though straight away. - In store customer service, good, friendly and helpful - Interest rates are competitive

    Price   6 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

Lisa (VIC), reviewed almost 2 years ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Great customer service.

This bank is reliable & just fantastic.

Full review

This bank is reliable & just fantastic.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Gemma (VIC), reviewed almost 2 years ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Familiar, reliable service.

CUA provides efficient, competent and friendly customer service. Someone can always be contacted by phone if needed.

Full review

CUA provides efficient, competent and friendly customer service. Someone can always be contacted by phone if needed.

    Price   5 / 10

    Features   4 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Jenny (QLD), reviewed almost 2 years ago

CUA

CUA Everyday Account bank account review

Overall rating   8 / 10

Easy and involving product.

I like Credit Union Australia, because, they are owned by the members, ie everybody is a shareholder, but they are also large enough to be able to be competitive, reliable and easy to access.

Full review

I like Credit Union Australia, because, they are owned by the members, ie everybody is a shareholder, but they are also large enough to be able to be competitive, reliable and easy to access.

    Price   8 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   8 / 10

Less

Ursula (VIC), reviewed almost 2 years ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Awesome service.

The ladies at the Gladstone branch are fantastic and meet my needs as a customer.

Full review

The ladies at the Gladstone branch are fantastic and meet my needs as a customer.

    Price   8 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Elizabeth (QLD), reviewed almost 2 years ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

It's a great bank to deal with.

Easy access with web banker to keep an eye on your account.

Full review

Easy access with web banker to keep an eye on your account.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

John (QLD), reviewed almost 2 years ago

CUA

CUA Everyday Account bank account review

Overall rating   3 / 10

Fees are too high

Fees are too high.

Full review

Fees are too high.

    Price   3 / 10

    Features   7 / 10

    Customer service   5 / 10

    Convenience   3 / 10

    Trust   5 / 10

Less

Michelle (NSW), reviewed almost 2 years ago

CUA

CUA Everyday Account bank account review

Overall rating   9 / 10

Excellent

Low costs, excellent service.

Full review

Low costs, excellent service.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Peter (QLD), reviewed almost 2 years ago

CUA

CUA bank account review

Overall rating   8 / 10

About the same with most products

The staff are always polite and helpful, either over the counter or on the phone.

Full review

The staff are always polite and helpful, either over the counter or on the phone.

    Price   9 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

L (NSW), reviewed about 2 years ago

CUA

CUA Everyday Youth Account bank account review

Overall rating   10 / 10

Good customer service and competent staff

Very good service, offered good products to customers and very competitive rates against other banks.

Full review

Very good service, offered good products to customers and very competitive rates against other banks.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

John (VIC), reviewed about 2 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Bank account comparisons on Mozo - rates updated daily

  • Bankwest Easy Transaction Account

    Bankwest Easy Transaction Account

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account keeping fees when you deposit at least $2,000 per month
    • 24/7 access to your money via phone

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account keeping fees when you deposit at least $2,000 per month
    • 24/7 access to your money via phone
    • Atm networks: Bankwest, ANZ, Commonwealth, NAB, Westpac, St.George, BankSA, Bank of Melbourne
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited domestic transactions from network ATMs, EFTPOS, cheque and counter withdrawals
    Overall rating

    8.2

    Based on 400 Bankwest bank account reviews

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  • NAB Classic Banking Account

    NAB Classic Banking Account

    • No monthly account fees ever, with no conditions.
    • Free use at over 3,400 NAB & Redi ATMs
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0.01% p.a.

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 3,400 NAB & Redi ATMs
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB, rediATM
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
    Overall rating

    8.1

    Based on 1377 NAB bank account reviews

    Need more information?
    Go to site

    More info

  • ANZ Access Advantage

    ANZ Access Advantage

    • $0 monthly account service fee if you deposit at least $2,000 a month
    • Now with Apple Pay
    • Consider if right for you. T&C’s, eligibility criteria apply

    account fee

    $5.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • $0 monthly account service fee if you deposit at least $2,000 a month
    • Now with Apple Pay
    • Consider if right for you. T&C’s, eligibility criteria apply
    • Atm networks: ANZ
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $50,000: 0.01% p.a.
      Balances from $100,000: 0.02% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, cheque, counter withdrawals, counter deposits, phone and internet
    Overall rating

    7.6

    Based on 1579 ANZ bank account reviews

    Need more information?
    Go to site

    More info

  • St.George Complete Freedom Account

    St.George Complete Freedom Account

    • $0 monthly service fee
    • Convenient, secure, and thumb friendly banking, on your computer or on the go
    • No ATM withdrawal fee at over 3,000 ATMs in Australia

    account fee

    $5.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • $0 monthly service fee
    • Convenient, secure, and thumb friendly banking, on your computer or on the go
    • No ATM withdrawal fee at over 3,000 ATMs in Australia
    • Atm networks: St.George, Westpac, BankSA, Bank of Melbourne
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited free transactions from network ATMs, EFTPOS, BPAY, cheque, counter deposits and withdrawals, phone and internet.
    Overall rating

    8.1

    Based on 481 St.George bank account reviews

    Need more information?
    Go to site

    More info

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