CUA bank account reviews

CUA
CUA's overall rating for bank accounts

(as rated by the Mozo community)

8.0 / 10

based on 99 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from CUA

Recent CUA bank account reviews

CUA

CUA bank account review

Overall rating   10 / 10

CUA is a great Bank

I have been a CUA member since the 1970's. CUA is an excellent bank/credit union. They have minimal fees, easy online access and their customer service is very professional.

I have been a CUA member since the 1970's. CUA is an excellent bank/credit union. They have minimal fees, easy online access and their customer service is very professional.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Sharon (VIC), reviewed 17 days ago

CUA

CUA Everyday Account bank account review

Overall rating   9 / 10

Benefit from free transactions.

I have been banking with CUA for well over 20 years. They provide excellent service and reliability. They offer me free transactions for being a long term customer.

I have been banking with CUA for well over 20 years. They provide excellent service and reliability. They offer me free transactions for being a long term customer.

    Price   9 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Angela (QLD), reviewed 27 days ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Great service and helpful staff

CUA is owned by members. Their fees are kept low and staff are always helpful when I go to the bank. The only negative would be that there are not enough branches.

CUA is owned by members. Their fees are kept low and staff are always helpful when I go to the bank. The only negative would be that there are not enough branches.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Lee anne (QLD), reviewed about 2 months ago

CUA

CUA Everyday Account bank account review

Overall rating   6 / 10

Good service overall

Good customer service by counter and telephone service.

Good customer service by counter and telephone service.

    Price   6 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Rhonda (QLD), reviewed 4 months ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Great banking

I've been with CUA for many years and find them better than a lot of other banks.

I've been with CUA for many years and find them better than a lot of other banks.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Colleen (VIC), reviewed 5 months ago

CUA

CUA bank account review

Overall rating   10 / 10

Great customer service

CUA send out a newsletter every so often about new services available. They also advise you of when your telephone bill is due via email.

CUA send out a newsletter every so often about new services available. They also advise you of when your telephone bill is due via email.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Lynette (QLD), reviewed 6 months ago

CUA

CUA bank account review

Overall rating   8 / 10

Easy internet banking and customer service

CUA is always happy to assist clients with a smile.

CUA is always happy to assist clients with a smile.

    Price   8 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Susan (QLD), reviewed 6 months ago

CUA

CUA bank account review

Overall rating   10 / 10

They have great customer service

I am very satisfied. CUA are easy to deal with and their products are very much up to date. They have excellent customer service.

I am very satisfied. CUA are easy to deal with and their products are very much up to date. They have excellent customer service.

    Price   9 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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John (QLD), reviewed 6 months ago

CUA

CUA bank account review

Overall rating   7 / 10

Very happy with CUA

Great customer service in store and over the phone

Great customer service in store and over the phone

    Price   7 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Gillian (QLD), reviewed 12 months ago

CUA

CUA Everyday Account bank account review

Overall rating   5 / 10

Good rates great customer service

Friendly and helpful still personal contact which allot of other banks are lacking.

Friendly and helpful still personal contact which allot of other banks are lacking.

    Price   6 / 10

    Features   5 / 10

    Customer service   9 / 10

    Convenience   4 / 10

    Trust   8 / 10

Less

Ron.williamson (QLD), reviewed over 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   7 / 10

Old fashioned customer service and great rates.

No fees when using your debit card while shopping. Plenty of ATMs available to withdraw money and again no fees. Helpful staff when calling for information on the phone or at an agency.

No fees when using your debit card while shopping. Plenty of ATMs available to withdraw money and again no fees. Helpful staff when calling for information on the phone or at an agency.

    Price   7 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   8 / 10

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Margie (VIC), reviewed over 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   3 / 10

Not Inaccessible

Not enough branches

Not enough branches

    Price   5 / 10

    Features   4 / 10

    Customer service   3 / 10

    Convenience   1 / 10

    Trust   5 / 10

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Melina (NSW), reviewed over 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   8 / 10

Great service and no fees.

I switched to CUA because I was sick of the high fees charged by CBA. I'm very happy with CUA and have insurance through them too.

I switched to CUA because I was sick of the high fees charged by CBA. I'm very happy with CUA and have insurance through them too.

    Price   10 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Isabel (VIC), reviewed over 1 year ago

CUA

CUA bank account review

Overall rating   9 / 10

Good customer service and competitive rates

When we were renovating they provided large amounts of cash when I needed it allowing us to save on goods and services. They provided advice when asked and their online banking has proved to be fairly safe and easy to use even for us older folks.

When we were renovating they provided large amounts of cash when I needed it allowing us to save on goods and services. They provided advice when asked and their online banking has proved to be fairly safe and easy to use even for us older folks.

    Price   6 / 10

    Features   3 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Terry (NSW), reviewed over 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Very efficient and helpful

CUA are really helpful and efficient. They are great to deal with, and do their utmost to be helpful and co-operative.

CUA are really helpful and efficient. They are great to deal with, and do their utmost to be helpful and co-operative.

    Price   6 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Pam (QLD), reviewed over 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Competitive premiums and prices

- Friendly and helpful service when you can get it - Voice recording message has taken over form customer service - Eftpos over use charges are high - Only get 4 eftpos use per month, which is just not enough - Phone banking voice message...

- Friendly and helpful service when you can get it - Voice recording message has taken over form customer service - Eftpos over use charges are high - Only get 4 eftpos use per month, which is just not enough - Phone banking voice message needs improving can be frustrating when it doesn't put you though straight away. - In store customer service, good, friendly and helpful - Interest rates are competitive

    Price   6 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

Lisa (VIC), reviewed over 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Great customer service.

This bank is reliable & just fantastic.

This bank is reliable & just fantastic.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Gemma (VIC), reviewed over 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Familiar, reliable service.

CUA provides efficient, competent and friendly customer service. Someone can always be contacted by phone if needed.

CUA provides efficient, competent and friendly customer service. Someone can always be contacted by phone if needed.

    Price   5 / 10

    Features   4 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Jenny (QLD), reviewed over 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   8 / 10

Easy and involving product.

I like Credit Union Australia, because, they are owned by the members, ie everybody is a shareholder, but they are also large enough to be able to be competitive, reliable and easy to access.

I like Credit Union Australia, because, they are owned by the members, ie everybody is a shareholder, but they are also large enough to be able to be competitive, reliable and easy to access.

    Price   8 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   8 / 10

Less

Ursula (VIC), reviewed over 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

Awesome service.

The ladies at the Gladstone branch are fantastic and meet my needs as a customer.

The ladies at the Gladstone branch are fantastic and meet my needs as a customer.

    Price   8 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Elizabeth (QLD), reviewed over 1 year ago

CUA

CUA Everyday Account bank account review

Overall rating   10 / 10

It's a great bank to deal with.

Easy access with web banker to keep an eye on your account.

Easy access with web banker to keep an eye on your account.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

John (QLD), reviewed almost 2 years ago

CUA

CUA Everyday Account bank account review

Overall rating   3 / 10

Fees are too high

Fees are too high.

Fees are too high.

    Price   3 / 10

    Features   7 / 10

    Customer service   5 / 10

    Convenience   3 / 10

    Trust   5 / 10

Less

Michelle (NSW), reviewed almost 2 years ago

CUA

CUA Everyday Account bank account review

Overall rating   9 / 10

Excellent

Low costs, excellent service.

Low costs, excellent service.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Peter (QLD), reviewed almost 2 years ago

CUA

CUA bank account review

Overall rating   8 / 10

About the same with most products

The staff are always polite and helpful, either over the counter or on the phone.

The staff are always polite and helpful, either over the counter or on the phone.

    Price   9 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   8 / 10

Less

L (NSW), reviewed almost 2 years ago

CUA

CUA Everyday Youth Account bank account review

Overall rating   10 / 10

Good customer service and competent staff

Very good service, offered good products to customers and very competitive rates against other banks.

Very good service, offered good products to customers and very competitive rates against other banks.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

John (VIC), reviewed almost 2 years ago

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Bank account comparisons on Mozo - rates updated daily

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    ING DIRECT Orange Everyday

    • $75 cash bonus
    • Free use of any ATM in Australia when you deposit your pay of $1,000+ each month
    • No irritating everyday fees, which means more of your money is where it belongs, in your pocket

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • $75 cash bonus
    • Free use of any ATM in Australia when you deposit your pay of $1,000+ each month
    • No irritating everyday fees, which means more of your money is where it belongs, in your pocket
    • Atm networks: None
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Free ATM use when you deposit your pay of $1,000+ each month, free EFTPOS withdrawals.
    Overall rating

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  • Bank of Queensland Day2Day Plus Account

    Bank of Queensland Day2Day Plus Account

    • No monthly account keeping fees, with no minimum monthly deposit required
    • Free access to over 3,000 rediATMs nationwide
    • Visa Debit card access with Visa payWave

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • No monthly account keeping fees, with no minimum monthly deposit required
    • Free access to over 3,000 rediATMs nationwide
    • Visa Debit card access with Visa payWave
    • Atm networks: BoQ, rediATM
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited free transactions from network ATMs, EFTPOS, cheque, counter withdrawals, counter deposits, phone, internet and Visa Debit
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    8.4

    Based on 243 Bank of Queensland bank account reviews

    Need more information?
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  • ANZ Access Advantage

    ANZ Access Advantage

    • $0 monthly account service fee if you deposit at least $2,000 a month
    • Now with Apple Pay
    • Consider if right for you. T&C’s, eligibility criteria apply

    account fee

    $5.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • $0 monthly account service fee if you deposit at least $2,000 a month
    • Now with Apple Pay
    • Consider if right for you. T&C’s, eligibility criteria apply
    • Atm networks: ANZ
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $50,000: 0.01% p.a.
      Balances from $100,000: 0.02% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, cheque, counter withdrawals, counter deposits, phone and internet
    Overall rating

    7.6

    Based on 1579 ANZ bank account reviews

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  • NAB Classic Banking Account

    NAB Classic Banking Account

    • No monthly account fees ever, with no conditions.
    • Free use at over 3,400 NAB & Redi ATMs
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0.01% p.a.

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 3,400 NAB & Redi ATMs
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB, rediATM
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01% p.a.
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    8.1

    Based on 1377 NAB bank account reviews

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  • Bankwest Easy Transaction Account

    Bankwest Easy Transaction Account

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account fee until 31/08. Then, fee is waived if you deposit at least $2,000 per month
    • Limited time cashback offer on tap & go™ purchases. T&Cs apply

    account fee

    $6.00$0 monthly account fee until 31 August 2017. New customers only. $0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account fee until 31/08. Then, fee is waived if you deposit at least $2,000 per month
    • Limited time cashback offer on tap & go™ purchases. T&Cs apply
    • Atm networks: Bankwest, ANZ, Commonwealth, NAB, Westpac, St.George, BankSA, Bank of Melbourne
    • What kind of card?: Debit MasterCard
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited domestic transactions from network ATMs, EFTPOS, cheque and counter withdrawals
    Overall rating

    8.2

    Based on 400 Bankwest bank account reviews

    Need more information?
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