Elders home insurance reviews

Elders
Elders's overall rating for home insurance

(as rated by the Mozo community)

8.2 / 10

based on 39 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Full review

Recent Elders home insurance reviews

Elders

Elders home insurance review

Overall rating   6 / 10

Good farm insurance

Elders are great option for farm insurance, we have not needed to claim yet but communication has been good.

Full review

Elders are great option for farm insurance, we have not needed to claim yet but communication has been good.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   5 / 10

    Trust   6 / 10

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Julie (WA), reviewed 8 months ago

Elders

Elders home insurance review

Overall rating   10 / 10

Fantastic

A brilliant product and fantastic customer assistance from the agents

Full review

A brilliant product and fantastic customer assistance from the agents

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Birrali (QLD), reviewed 8 months ago

Elders

Elders home insurance review

Overall rating   8 / 10

Solid and steady

They have stood the test of time and trial in my situation/s

Full review

They have stood the test of time and trial in my situation/s

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   6 / 10

    Trust   8 / 10

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Annette (QLD), reviewed 11 months ago

Elders

Elders home insurance review

Overall rating   10 / 10

Great customer service

Easy to deal with, hassle free and very competitive in price for product supplied. Confidence in there abilities to give you the best cost effect policy.

Full review

Easy to deal with, hassle free and very competitive in price for product supplied. Confidence in there abilities to give you the best cost effect policy.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Julie (VIC), reviewed 12 months ago

Elders

Elders home insurance review

Overall rating   10 / 10

Very competitive and great customer service

One of the best insurers out there

Full review

One of the best insurers out there

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Mez (QLD), reviewed 12 months ago

Elders

Elders home insurance review

Overall rating   8 / 10

Great service and understanding of their products

I have had great service, moved from YOUI to Elders with more coverage at a lower price and service to boot. You actually talk to a real person and this person knows everything about you, and what you need to have insured and not insured

Full review

I have had great service, moved from YOUI to Elders with more coverage at a lower price and service to boot. You actually talk to a real person and this person knows everything about you, and what you need to have insured and not insured

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Mel (QLD), reviewed about 1 year ago

Elders

Elders home insurance review

Overall rating   8 / 10

Convenient and personalised service

Personal attention.

Full review

Personal attention.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Carmel (VIC), reviewed about 1 year ago

Elders

Elders home insurance review

Overall rating   9 / 10

Good customer service.

    Value for money   6 / 10

    Policy coverage   10 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Terry (VIC), reviewed about 1 year ago

Elders

Elders home insurance review

Overall rating   8 / 10

Good honest service, why go anywhere else.

We have been with them for a long time and they have been very helpful for any claims we have made.

Full review

We have been with them for a long time and they have been very helpful for any claims we have made.

    Value for money   7 / 10

    Policy coverage   6 / 10

    Customer service   7 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Joan (VIC), reviewed about 1 year ago

Elders

Elders home insurance review

Overall rating   6 / 10

Competitive premiums and reasonable service.

This insurer provides reasonable service however it does not respond well to making numerous claims in a year.

Full review

This insurer provides reasonable service however it does not respond well to making numerous claims in a year.

    Value for money   6 / 10

    Policy coverage   6 / 10

    Customer service   8 / 10

    Claims handling   5 / 10

    Trust   5 / 10

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Alana (VIC), reviewed over 1 year ago

Elders

Elders home insurance review

Overall rating   8 / 10

Great service

I like Elders because they have always been fair.

Full review

I like Elders because they have always been fair.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Michelle (QLD), reviewed over 1 year ago

Elders

Elders home insurance review

Overall rating   10 / 10

Great price, excellent personal service

We live rural so they are amazing and come to you when you need them.

Full review

We live rural so they are amazing and come to you when you need them.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   10 / 10

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Toni (QLD), reviewed over 1 year ago

Elders

Elders home insurance review

Overall rating   10 / 10

Great premiums, great service and quick claims.

We like our insurer as they have always paid claims quickly and without any fuss.

Full review

We like our insurer as they have always paid claims quickly and without any fuss.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Suzy (VIC), reviewed over 1 year ago

Elders

Elders home insurance review

Overall rating   8 / 10

Best we could find

We live on a rural property and not many companies will insure.

Full review

We live on a rural property and not many companies will insure.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Robert (WA), reviewed over 1 year ago

Elders

Elders home insurance review

Overall rating   9 / 10

No dramas

Friendly, fast helpful.

Full review

Friendly, fast helpful.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Mic (SA), reviewed over 1 year ago

Elders

Elders home insurance review

Overall rating   10 / 10

Complete package of product and staff service

Local office, competent knowledgeable staff with good company support, with a good range of products.

Full review

Local office, competent knowledgeable staff with good company support, with a good range of products.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Barry (NSW), reviewed over 1 year ago

Elders

Elders home insurance review

Overall rating   5 / 10

Keep the prices reasonable

Have had no problems with them!

Full review

Have had no problems with them!

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   5 / 10

    Claims handling   5 / 10

    Trust   5 / 10

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Donna (NSW), reviewed over 1 year ago

Elders

Elders home insurance review

Overall rating   8 / 10

Fixed up the claim pronto!

Fast, efficient and polite service.

Full review

Fast, efficient and polite service.

    Value for money   8 / 10

    Policy coverage   6 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   7 / 10

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Elizabeth (WA), reviewed over 1 year ago

Elders

Elders home insurance review

Overall rating   9 / 10

For tough times

Elders makes home insurance a breeze! No longer is there the stressful process of choosing a reliable source of insurance. Elders has covers to suit the needs of everyday Australian households for when worst comes to worst.

Full review

Elders makes home insurance a breeze! No longer is there the stressful process of choosing a reliable source of insurance. Elders has covers to suit the needs of everyday Australian households for when worst comes to worst.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Paul , reviewed almost 2 years ago

Elders

Elders home insurance review

Overall rating   10 / 10

Great organisation

A person always answers the phone not just a computer, and they will ring you back if they don't know the answer straight away. Very easy to deal with.

Full review

A person always answers the phone not just a computer, and they will ring you back if they don't know the answer straight away. Very easy to deal with.

    Value for money   7 / 10

    Policy coverage   9 / 10

    Customer service   8 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Jean (QLD), reviewed about 2 years ago

Elders

Elders home insurance review

Overall rating   10 / 10

Caring, sharing one of a kind

I love these guys, the insurance they provide makes me feel at home.

Full review

I love these guys, the insurance they provide makes me feel at home.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Cath (WA), reviewed over 2 years ago

Elders

Elders home insurance review

Overall rating   10 / 10

Excellent service

I have had dealings with Elders for car, house and contents and have had to make claims for accident and also when my house got broken into. The staff were so helpful and as this was very stressful, they actually made it all much easier for me and...

Full review

I have had dealings with Elders for car, house and contents and have had to make claims for accident and also when my house got broken into. The staff were so helpful and as this was very stressful, they actually made it all much easier for me and a lot less stressful than dealings with previous insurers. I would recommend them to anyone. Also the fact that when I ring I actually speak to a person and the same one every time.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Sharon (NSW), reviewed over 2 years ago

Elders

Elders home insurance review

Overall rating   8 / 10

Great customer service

Prompt replies to queries, fast turn around of claim lodgement. Excellent to deal with.

Full review

Prompt replies to queries, fast turn around of claim lodgement. Excellent to deal with.

    Value for money   7 / 10

    Policy coverage   10 / 10

    Customer service   8 / 10

    Claims handling   6 / 10

    Trust   8 / 10

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Jill (WA), reviewed over 2 years ago

Elders

Elders home insurance review

Overall rating   3 / 10

Elders weren't as good as they think they are

Every time we went to claim something they said it wasn't covered but we paid a lot for our policy. They were arrogant and very slack in sending paperwork out to us in time. They took us for granted I felt.

Full review

Every time we went to claim something they said it wasn't covered but we paid a lot for our policy. They were arrogant and very slack in sending paperwork out to us in time. They took us for granted I felt.

    Value for money   5 / 10

    Policy coverage   7 / 10

    Customer service   0 / 10

    Claims handling   -1 / 10

    Trust   3 / 10

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Jen (VIC), reviewed over 2 years ago

Elders

Elders home insurance review

Overall rating   3 / 10

Poor customer service after signed up

Dislike insurer because they failed to follow up request for review of policies. Am planning on changing insurers as a result.

Full review

Dislike insurer because they failed to follow up request for review of policies. Am planning on changing insurers as a result.

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   0 / 10

    Claims handling   5 / 10

    Trust   2 / 10

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Mitzi (VIC), reviewed over 2 years ago

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