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Elders Home insurance customer reviews

Overall rating
8.1/10
Value for money
7.9/10
Policy coverage
8.0/10
Customer service
7.9/10
Claims handling
8.0/10
Trust
8.0/10
Based on 56 Elders home insurance reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
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Recent Elders home insurance customer reviews

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  • Elders Home Insurance

    Not the cheapest around

    Not the cheapest around

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Elaine, Victoria, reviewed 2 months ago
  • Elders Home Insurance

    They treat you as a person not a number

    They keep premiums low for farmers. Easy to communicate with. Fast acting on claims

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Carol, Victoria, reviewed about 1 year ago
  • Elders Home Insurance

    NEEDS TO IMPROVE ON THE CUSTOMER SERIVE

    THE COVER IS GOOD AND CLAIM HANDLING TIME NOT TO BAD BUT THE CUSTOMER SERVICE IN MY LOCAL AREA IS NOT VERY GOOD.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Carolyn, South Australia, reviewed almost 3 years ago
  • Elders Home Insurance

    Bad customer service in the Gawler store

    The cover is good but not happy with the customer service.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Carolyn, South Australia, reviewed almost 3 years ago
  • Elders Home Insurance

    Get a quote from elders very competitive

    The best experience I have ever had with buying insurance everything was set out and explained face to face the cover was comprehensive and covered a lot the others don't and the premium was very competitive.

    Value for money
    Policy coverage
    Customer service
    Trust
    Less
    Greg, Queensland, reviewed almost 3 years ago
  • Elders Home Insurance

    Elders insurance recommended

    I would strongly recommend Elders insurance to everyone for home contents and car insurance. Customer service is second to none and cover is excellent.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Emily, Victoria, reviewed almost 3 years ago
  • Elders Home Insurance

    Insurance for people from relatable people.

    When moving interstate, we received an in depth review of regional risks and how this impacted our policy.

    Value for money
    Policy coverage
    Customer service
    Trust
    Less
    Sarah, South Australia, reviewed over 3 years ago
  • Elders Home Insurance

    Be aware

    I have comprehensive house + contents & it seems that means not everything is properly covered. So comprehensive doesn't mean what it means So i am in the process of looking into other company policies to compare for better coverage.

    Value for money
    Policy coverage
    Customer service
    Trust
    Less
    Anton, Victoria, reviewed over 3 years ago
  • Elders Home Insurance

    Elders Insurance.

    I have been with Elders Insurance for now 10+ years. And to be honest they are so good to deal with and knowledgeable of their products. Would highly recommend. Direct debit monthly with no brokerage fees.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Sally, Tasmania, reviewed almost 4 years ago
  • Elders Home Insurance

    Use Elders if you want to throw your money away.

    Will give you nothing when you need them. Our RE agent told us it was the worst they had ever seen. Holes punched in walls, apparently this isn't malicious damage. Over 10k out of pocket, not including 2 years lost rental income, the time it took to fix out of our pocket.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Allan, Queensland, reviewed over 3 years ago
  • Elders Home Insurance

    Easy to deal with, good service

    good service

    Value for money
    Less
    John, Queensland, reviewed over 7 years ago
  • Elders Home Insurance

    Good customer service and friendly to deal with

    I've never had any problems when contacting them, always polite, efficient and helpful.

    Value for money
    Less
    Pauline, Western Australia, reviewed over 7 years ago
  • Elders Home Insurance

    Excellent customer service

    Competitive premiums. This company contacts its' customers per annum to discuss needs.

    Value for money
    Less
    Kay, Victoria, reviewed over 7 years ago
  • Elders Home Insurance

    Local insurance agent very good to deal with

    Good to deal with and when I had a claim several years ago, it was handled quickly and efficiently without too much stress.

    Value for money
    Less
    Karen, New South Wales, reviewed over 7 years ago
  • Elders Home Insurance

    Competitive premiums and great customer service

    Staff are very easy to get alone with. Claims are handled very quickly and fairly. I would recommend Elders to anyone. This is also the only provider who insure rural properties.

    Value for money
    Less
    Linda, Western Australia, reviewed over 7 years ago
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