I was looking to move away from one of the big 4, hoping for a better experience. Unfortunately the GSB was infinitely worse. Absolutely disgraceful. Stay well clear.
Really terrible experience with CUA ,customer service is terrible and a long process. Also regarding a dispute with a fraudulent transaction process took 2 months and basically denied for no good reason,considering they alerted me within minutes of theft from my card than dispute denied for no good reason,i really dont think they even investigated it even
Have not used this Visa credit card for sometime and when i called up for closing this account - they said i failed identification- what a load of crap. Seems like they don't want to close my account even if I am on credit. This is the second time their customer service makes all these ridiculous questions just to fail you. I'm going to the ombudsman to further my complaint. It's a waste of time dealing with this institution.
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**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.
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