Not happy at all, on 2 occasions, one to-day, arrived at the bank and it had closed at 1.pm I urgently needed a bank cheque to-day and was disappointed that I could not access my money. I assumed that the bank would be re-opened keeping regular hours like the rest of the of the local shopping centre! I don't buy the justification by the bank that the early closure is related to concern for public safety. Because if the Bank was really serious it would be closed all day not half day. How can the bank determine what part of the day is the riskiest to the health and safety of its customers?
First time I was with them I was young and had hesitations but staff have always been great, and helped myself and my partner when needed. Pros: great customer service, great bank, great service in general. Cons: could be more ATMs available but ATMs seem to be a dying breed. All in all, great bank.
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