The Greater Bank is a great banking institute to bank with. The staff are always friendly and helpful. The phone centre is usually pretty prompt in answering calls so there are usually minimal waiting times. The products are pretty straightforward to understand terms and conditions. As with every bank, these that usual small print terms and conditions to wade through and understand but the basic set-up and fees are simple. The online banking function works well and is in an easy to use format additional help is always available from staff in the branch or on the phone. They keep customers up to date with scam warnings. The Greater Bank also helps out local charities and organisations. Overall the Greater Bank is Great
Not happy at all, on 2 occasions, one to-day, arrived at the bank and it had closed at 1.pm I urgently needed a bank cheque to-day and was disappointed that I could not access my money. I assumed that the bank would be re-opened keeping regular hours like the rest of the of the local shopping centre! I don't buy the justification by the bank that the early closure is related to concern for public safety. Because if the Bank was really serious it would be closed all day not half day. How can the bank determine what part of the day is the riskiest to the health and safety of its customers?
I love the Greater Bank they have the best customer service and there online banking is so easy to use
The gGreater was my first bank account 35 years ago and I will stay with them even though I don’t have a lot of money saved. Easy to understand online banking great service via phone.
Easy to use app. Friendly and helpful staff. Great range of accounts for saving, kids, access etc.
They are a trusted bank, problems and issues sorted immediately. Lovely staff.
My family also bank with them and we are happy. No big fees like some of the other banks.
I have been with greater bank for a lot of years, the only let down is they don't use Apple Pay.
First time I was with them I was young and had hesitations but staff have always been great, and helped myself and my partner when needed. Pros: great customer service, great bank, great service in general. Cons: could be more ATMs available but ATMs seem to be a dying breed. All in all, great bank.
I love the Greater, it is a very community oriented bank that supports locals. The staff are super friendly, the products are just what we need.
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