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HBF Car insurance reviews

Overall rating
Value for money
Policy coverage
Customer service
Claims handling
Trust
Based on 4 car insurance reviews as rated by the Mozo community.

Recent HBF car insurance customer reviews

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  • HBF

    Efficient and quick customer service.

    After a claim, they were quick to resolve with the other driver and handled it efficiently. Premiums are very competitive with other insurers. Would recommend.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Kylie, Western Australia, reviewed 6 months ago
  • HBF

    I would highly recommend HBF.

    Shopped around for best quote and HBF was the easiest to follow - simple pricing and explanations. I got a call back within two days and talked through what I needed from the policy and was helped to choose the best option (and not the most expensive). Friendly help that got me set up quickly and easily. The pros are friendly customer service, etc. The cons are they can forget to give you your claimed money so if you think you have unclaimed money from HBF make sure to contact them as soon as possible.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Naima, Western Australia, reviewed 12 months ago
  • HBF

    Do not give discounts for multiple policies.

    Too expensive, and they do not give discounts for multiple policies.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Dennis, Western Australia, reviewed over 1 year ago
  • HBF

    Below average

    Policy is expensive and they have poor customer service.

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Brian, Western Australia, reviewed almost 2 years ago
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