Heritage Bank credit card reviews

Heritage Bank is great. They are local and their customer service representatives are local. They seem to be a no frills bank, that is focused on customer service. I would rate every single phone call I've had with them as a ten out of ten, except for one girl who probably needed more training. I would recommend them to anyone.

Price   8 / 10

Features   6 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   10 / 10

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I need another bank card

Price   4 / 10

Features   0 / 10

Customer service   4 / 10

Convenience   3 / 10

Trust   3 / 10

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very good bank

Price   10 / 10

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Always helpful from day 1, 13 years ago. Appreciate rewards program attached to credit card usage, a great incentive.

Price   7 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   7 / 10

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Heritage have always had competitive rates and great options and features on their products.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have heard negative things about Heritage, it is great speaking to a person when I have a query, however they are not available 24/7 for 'emergencies' and are not very competitive when it comes to rewards

Price   4 / 10

Features   3 / 10

Customer service   3 / 10

Convenience   7 / 10

Trust   2 / 10

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I really like that Heritage gives back to the community, so my interest payments are helping my town.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Heritage was a local building society that were good with lots of mini branches. Went to a bank and closed all the mini branches and now longer waiting time in the bank, rarely happened at a mini branch service. Was friendly, not so now.

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   2 / 10

Trust   2 / 10

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Best bank ever tried. Reasonable rates. No costs, excellent returns on Visa.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Saved on Holiday Insurance.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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The bank charges for any transactions over 10 each month.

Price   0 / 10

Features   0 / 10

Customer service   5 / 10

Convenience   4 / 10

Trust   0 / 10

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Nothing to add

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have been with the other banks, don't know why I just didn't stay with Heritage.

Price   9 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Good little credit card that suits our purposes. Easy to pay off online. Great customer service.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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We love Heritage Bank because the staff are so efficient and friendly. They know our names and go out of their way to give us any assistance we require.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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