No horrible fees and charges although there aren't many heritage atm's around. Does the job. Need to update their online banking. Seems clunky.
The service is friendly and helpful. They're always available if you're in need of extra advice, need statements or if they think a different account might suit you better.
Heritage is a conservative bank that is cautious of risk. Customer service in branches is terrible but the phone help line is exceptional. The bank provides competitive rates and gives useful, trustworthy advice to customers about a range of products.
I have been with this bank for over 30 years and they have looked after me,when I had large sums of money or small sums of money in my account. They have friendly customer service and nothing is too small or too large for them to sort out .
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