Heritage Bank personal loan reviews

All good

Price   5 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   5 / 10

Trust   6 / 10

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Heritage treat me as a person. Nothing is too much trouble and I feel safe that I can trust them.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Great service and good loans.

Price   5 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   4 / 10

Trust   6 / 10

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As a bank, the local and just about any of the branches I have walked into are the most friendly, polite and helpful people of any bank I have ever been with, and as for personal service, they are just fantastic. I went for a personal loan for a boat a few years ago. I had not been with them long and within 24 hours I had the loan and I have paid it out now and now have a personal loan for a car I got for my daughter .I have absolutely nothing bad to say about Heritage bank they are just great.

Price   8 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Easily accessible. Can discuss and get advice.

Price   5 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Heritage has the best rates and staff with the best customer service and advice. The lowest interest rate and fees.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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This bank is ok.

Price   5 / 10

Features   4 / 10

Customer service   5 / 10

Convenience   6 / 10

Trust   6 / 10

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I love that this bank makes you feel you are part of it. Just wish there were more located around Australia! Our bank manager is so fantastic we even considered inviting her to our wedding!

Price   7 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   2 / 10

Trust   8 / 10

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Excellent customer service, so helpful and lovely!

Price   7 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have several accounts with Heritage and can easily view everything on their online site.

Price   9 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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High fees and poor service.

Price   2 / 10

Features   2 / 10

Customer service   2 / 10

Convenience   2 / 10

Trust   2 / 10

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Have always looked after me, very easy to contact and always willing to help no matter what, will be taking out my home loan through them also.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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Heritage Bank has the lead on competitive rates. Fantastic customer service.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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Love my bank their great people.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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This bank has been a God send. At the beginning I had doubts as I had never heard of them. Their Customer Service is amazing always someone there to take your call for a change of fresh air instead of listening to a pre recording. We have dealt with this bank for 3 years for our Home Loan and can't fault it. Considering opening an everyday account once they become more popular or have more better savings accounts on offer. Great bank, great work by their staff. Highly recommend anyone to change to this bank for their Home Loan needs.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   8 / 10

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Everything about Heritage Bank is excellent, I can't fault them in anyway.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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I could not have asked for better service from all the staff at the branch.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   9 / 10

Less

Dislike because of numerous fumbles with payments and direct blaming it to the customer without resolving the issue first.

Price   8 / 10

Features   6 / 10

Customer service   4 / 10

Convenience   9 / 10

Trust   4 / 10

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Excellent customer service from all the reps in the two branches I use. The Bank Manager at Q Supercentre is thorough, trustworthy & knowledgeable. Makes sure you understand all the options & the best plan for your needs. Coupled with good interest rates and reasonable charges I intend sticking with Heritage. They are a benchmark for service in the financial sector.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

Less

We went with the Heritage Bank because they gave us a loan when the Commonwealth & National Bank would not. Also we get along with all the staff especially Matrice, she is the one that handles all of our business.

Price   6 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I like the bank of heritage because it's highly recommended and they are very friendly people and it is easy access to every wher their bank atm machine, so i don't really have problem with them. I like them. thanks Lily

Price   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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i like this product because of the low interest rate and ease of payments using on line banking

Price   10 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   8 / 10

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They are never too busy to help you in the branch, they go out of there way to make sure you feel important. Even if you have $1.50 in your other accounts.

Price   9 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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this bank is one of the loves in my life. im happy, safe and secure and get treated wonderfully.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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already explained

Price   7 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   9 / 10

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