Very satisfied customer, prompt and informative customer service that made applying for a car loan very straight forward. Highly recommend this bank.
I needed a personal loan in a hurry and I was able sit down face to face with a branch manager and discuss my options. Once everything was agreed upon the funds were available to me within 24 hours. The repayment plan was easy to follow and access through my mobile app. I opted for the automatic repayment at fortnightly intervals as that worked for me but there were many options available. Best feature for me was actually talking to a person who could help me understand in layman terms.
Very easy process from start to finish. I would totally recommend as they care about their members.
An Australian person is always able to speak to you and they are friendly and considerate. They are also flexible and try to help.
All good
Heritage treat me as a person. Nothing is too much trouble and I feel safe that I can trust them.
As a bank, the local and just about any of the branches I have walked into are the most friendly, polite and helpful people of any bank I have ever been with, and as for personal service, they are just fantastic. I went for a personal loan for a boat a few years ago. I had not been with them long and within 24 hours I had the loan and I have paid it out now and now have a personal loan for a car I got for my daughter .I have absolutely nothing bad to say about Heritage bank they are just great.
Easily accessible. Can discuss and get advice.
Heritage has the best rates and staff with the best customer service and advice. The lowest interest rate and fees.
I love that this bank makes you feel you are part of it. Just wish there were more located around Australia! Our bank manager is so fantastic we even considered inviting her to our wedding!
Excellent customer service, so helpful and lovely!
I have several accounts with Heritage and can easily view everything on their online site.
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Terms from 2 to 7 years. Representative example: a 5 year $30,000 loan at 5.95% would cost $34,757.21 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 6.75% would cost $35,580.23 including fees.
Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 6.39% would cost $35,126.40 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 5.99% would cost $35,820.67 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 5.75% would cost $35,190.18 including fees.
WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.
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