Heritage Bank has the best rating overall as it is convenient with branches and ATMs with personal face to face staff when needed. Products and services are far superior to other banks.
Reliable bank that has been around for ages and not one of the big 4.
A good experience. They offered the highest interest rates on my two savings accounts. Opening an account was simple and did not take much time. They have a “win a gift card” incentive to invite others to the bank which was exciting to think I could’ve won, even though I didn’t in the end. The staff were friendly and answered all of my questions with ease. My savings will stay with this bank for sure!
Heritage bank is a people’s bank. They know you. You are not a number to them you are a valued client, no matter the size of your bank account. They go above and beyond to help! They make suggestions so you get the best return on your savings. I can not truthfully think of any ‘cons’ with Heritage. For me, I have never regretted leaving one of the ‘big fours’ and switching to Heritage!
I have been banking with Heritage since I was a teenager and it is so much better than the big banks. Low fees and great customer service. Have found the best account for my long term savings is the Target Bonus, as long as I make sure to make at least 1 deposit and no withdrawals in a month I earn good interest.
Overall happy with their services they provide and will continue to use it.
Good service.
Heritage Bank has been totally outstanding in every interaction I've had with them. Over the past 10 years, I've been a customer with them, they have offered friendly, thoughtful, advice and managed my loans brilliantly going above and beyond any banking service. I couldn't recommend a financial institution more highly and I've dealt with a lot of banks - Westpac, NAB, ANZ , St George, Commonwealth and I couldn't and wouldn't recommend any of them. The only problem with Heritage is that it covers such a small area of QLD.
Best personal customer service in branch and over the phone
I have banked with Heritage Bank for about 15 years and have found them to be very helpful in all of my dealings with them.
The staff are very friendly and helpful. I have dealt with four branches of this bank and I get the same helpful, friendly service.
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Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
Deposit $2,000 each month and make 5 eligible payments from your Go Account. If you are between 18 and 25 deposit $1,000.
Make at least 1 deposit and no more than 1 withdrawal, including internal transfers or external payments.
Bonus rate for first 3 months, reverting to 0.15% rate after
Ongoing bonus rate applied if in the previous month $1,000 or more is credited to the linked Day2Day Plus account and 5 eligible transactions are made by the linked account.
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