Great customer service but bad interest rates and rewards
Everything and more with staff branch and service.
Heritage Bank has the best rating overall as it is convenient with branches and ATMs with personal face to face staff when needed. Products and services are far superior to other banks.
Reliable bank that has been around for ages and not one of the big 4.
A good experience. They offered the highest interest rates on my two savings accounts. Opening an account was simple and did not take much time. They have a “win a gift card” incentive to invite others to the bank which was exciting to think I could’ve won, even though I didn’t in the end. The staff were friendly and answered all of my questions with ease. My savings will stay with this bank for sure!
Heritage bank is a people’s bank. They know you. You are not a number to them you are a valued client, no matter the size of your bank account. They go above and beyond to help! They make suggestions so you get the best return on your savings. I can not truthfully think of any ‘cons’ with Heritage. For me, I have never regretted leaving one of the ‘big fours’ and switching to Heritage!
I have been banking with Heritage since I was a teenager and it is so much better than the big banks. Low fees and great customer service. Have found the best account for my long term savings is the Target Bonus, as long as I make sure to make at least 1 deposit and no withdrawals in a month I earn good interest.
Overall happy with their services they provide and will continue to use it.
Heritage Bank has been totally outstanding in every interaction I've had with them. Over the past 10 years, I've been a customer with them, they have offered friendly, thoughtful, advice and managed my loans brilliantly going above and beyond any banking service. I couldn't recommend a financial institution more highly and I've dealt with a lot of banks - Westpac, NAB, ANZ , St George, Commonwealth and I couldn't and wouldn't recommend any of them. The only problem with Heritage is that it covers such a small area of QLD.
Best personal customer service in branch and over the phone
I have banked with Heritage Bank for about 15 years and have found them to be very helpful in all of my dealings with them.
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Deposit at least $200 to either Spend or Save account from an external source each month.
Transfer a minimum of $1,000 into your linked Everyday Account and make 5 eligible transactions. Bonus interest criteria waived for account holders 14-17 years of age.
Bonus rate for the first 4 months from account opening
Bonus rate of 2.00%. Deposit $2,000 each month, make 5 eligible payments from your Go Account and enable the Lock Saver feature. If you are between 18 and 25 deposit $1,000. 32 days notice for withdrawal and T&C's apply.
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