IMB Bank home loan reviews

IMB Bank
IMB Bank's overall rating for home loans

(as rated by the Mozo community)

7.8 / 10

based on 101 reviews

Price

Features

Customer service

Convenience

Trust

Featured home loan from IMB Bank

Recent IMB Bank home loan reviews

IMB Bank

IMB Bank Standard Variable Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   8 / 10

Competitive premiums and great service

IMB rates are competition and their customer service is great

Full review

IMB rates are competition and their customer service is great

    Price   10 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Glenn, New South Wales, reviewed 11 months ago

IMB Bank

IMB Bank Fixed Home Loan (LVR<90%, Owner Occupier, Principal & Interest) home loan review

Overall rating   7 / 10

An efficient and trustworthy bank

As far as banks go, it would take a very good offer to make me change to another provider.

Full review

As far as banks go, it would take a very good offer to make me change to another provider.

    Price   8 / 10

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Geoff, New South Wales, reviewed almost 2 years ago

IMB Bank

IMB Bank Fixed Home Loan (LVR<90%, Owner Occupier, Principal & Interest) home loan review

Overall rating   8 / 10

Exceptional customer service.

The main pro of our home loan with IMB is our mortgage consultant. He's a mobile lender and is always on call. When queried, he gives us the most accurate and up-to-date information needed to make us at ease with any of our financial concerns....

Full review

The main pro of our home loan with IMB is our mortgage consultant. He's a mobile lender and is always on call. When queried, he gives us the most accurate and up-to-date information needed to make us at ease with any of our financial concerns. Being mobile comes in handy since the main con is that there are limited branches of this building society.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   0 / 10

    Trust   10 / 10

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Therese, New South Wales, reviewed almost 3 years ago

IMB Bank

IMB Bank Budget Home Loan Special (LVR<90%, Owner Occupier, Principal & Interest) home loan review

Overall rating   8 / 10

Would recommend

Personal service. Great rate

Full review

Personal service. Great rate

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Tracey, Western Australia, reviewed almost 3 years ago

IMB Bank

IMB Bank home loan review

Overall rating   5 / 10

Good customer service.

Good customer service but lacking in communication reply rates

Full review

Good customer service but lacking in communication reply rates

    Price   7 / 10

    Features   4 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   6 / 10

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Neil, New South Wales, reviewed about 3 years ago

IMB Bank

IMB Bank Standard Variable Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

Friendly, approachable and great customer care.

Personalised service like a small bank with big bank options.

Full review

Personalised service like a small bank with big bank options.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Patricia, New South Wales, reviewed about 3 years ago

IMB Bank

IMB Bank Essentials Home Loan Special Offer (LVR<90%, Owner Occupier, Principal & Interest) home loan review

Overall rating   9 / 10

They remember your name!

IMB have been really great - after getting our home loan with them after previously after an account with the big four, the customer service difference was amazing. They really do remember our names when we come in! Also a really competitive rate...

Full review

IMB have been really great - after getting our home loan with them after previously after an account with the big four, the customer service difference was amazing. They really do remember our names when we come in! Also a really competitive rate compared with the rest of the market.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

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Liz, Australian Capital Territory, reviewed about 3 years ago

IMB Bank

IMB Bank Essentials Home Loan Special Offer (LVR<90%, Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

Good

IMB is great.

Full review

IMB is great.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Jane, New South Wales, reviewed about 3 years ago

IMB Bank

IMB Bank Budget Home Loan Special (LVR<90%, Owner Occupier, Principal & Interest) home loan review

Overall rating   5 / 10

Over twenty years with them

I gave this harsh review for one reason. I had banked with the IMB since I was a child. When I took over a Transport company in my twenties, I continued to use them for every service they could provide. I can say that for over twelve months I had...

Full review

I gave this harsh review for one reason. I had banked with the IMB since I was a child. When I took over a Transport company in my twenties, I continued to use them for every service they could provide. I can say that for over twelve months I had all my incoming finances landing there, over 30K/mth. A lot of this was outgoing business expenses but I was earning very good money. I was utterly shattered when they rejected my application for a home loan, over twenty years with them and I was treated like a number. Anyway, I did get my home loan from another bank, and they have the pleasure of earning interest from my financial activities.

    Price   7 / 10

    Features   7 / 10

    Customer service   3 / 10

    Convenience   5 / 10

    Trust   2 / 10

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John, New South Wales, reviewed over 3 years ago

IMB Bank

IMB Bank Standard Variable Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   3 / 10

High rates.

The bank is mostly looking after its own profit.

Full review

The bank is mostly looking after its own profit.

    Price   3 / 10

    Features   2 / 10

    Customer service   4 / 10

    Convenience   5 / 10

    Trust   1 / 10

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Marina, New South Wales, reviewed over 3 years ago

IMB Bank

IMB Bank home loan review

Overall rating   7 / 10

Great overall

Great service, local and loan charge also fees are a good price.

Full review

Great service, local and loan charge also fees are a good price.

    Price   7 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   7 / 10

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Peter, New South Wales, reviewed over 3 years ago

IMB Bank

IMB Bank home loan review

Overall rating   7 / 10

Good customer relations

Competitive

Full review

Competitive

    Price   7 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Kees, New South Wales, reviewed over 3 years ago

IMB Bank

IMB Bank home loan review

Overall rating   8 / 10

Fantastic

Imb r really great they carter for our needs and have really great service over the phone.

Full review

Imb r really great they carter for our needs and have really great service over the phone.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   7 / 10

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Emilia, , reviewed almost 4 years ago

IMB Bank

IMB Bank home loan review

Overall rating   9 / 10

Great customer service

Personal service from both the manager and counter staff. They know me by name and I can contact them directly.

Full review

Personal service from both the manager and counter staff. They know me by name and I can contact them directly.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Letitia, Australian Capital Territory, reviewed almost 4 years ago

IMB Bank

IMB Bank home loan review

Overall rating   9 / 10

Reliable

Bought two houses, several cars, holidays never had a problem.

Full review

Bought two houses, several cars, holidays never had a problem.

    Price   5 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Stephen, New South Wales, reviewed about 4 years ago

IMB Bank

IMB Bank Standard Variable Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

Great value bank

IMB a great institution still care about the average person.

Full review

IMB a great institution still care about the average person.

    Price   8 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Jen, New South Wales, reviewed about 4 years ago

IMB Bank

IMB Bank home loan review

Overall rating   7 / 10

Great direct email contact

I thought about leaving the current bank, however a girl in customer service was fantastic! I now deal with her directly via email and she's been able to think outside the box to an amazing level and helped me through a difficult transition. If it...

Full review

I thought about leaving the current bank, however a girl in customer service was fantastic! I now deal with her directly via email and she's been able to think outside the box to an amazing level and helped me through a difficult transition. If it wasn't for her, I would be looking around at other options.

    Price   3 / 10

    Features   3 / 10

    Customer service   7 / 10

    Convenience   6 / 10

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Cassie, New South Wales, reviewed about 4 years ago

IMB Bank

IMB Bank home loan review

Overall rating   7 / 10

Great services

Good rates and service, not enough locations.

Full review

Good rates and service, not enough locations.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   4 / 10

    Trust   8 / 10

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Ambers, Australian Capital Territory, reviewed about 4 years ago

IMB Bank

IMB Bank Standard Variable Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   8 / 10

Excellent customer service without the gimmicks!

The bank manger at our local bank has always made time for my husband and I. We have two morgages through the bank (one variable and the other fixed/variable), and no matter how many questions we've had,or how silly they may seem, we have always...

Full review

The bank manger at our local bank has always made time for my husband and I. We have two morgages through the bank (one variable and the other fixed/variable), and no matter how many questions we've had,or how silly they may seem, we have always been able to contact her and recieved a quick response. The interest rates are not the lowest, but they are competitive. At the end of the day however, excellent customer service counted a lot towards our decision to go with IMB for our morgages and bank accounts.

    Price   5 / 10

    Features   3 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   8 / 10

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Rebecca, New South Wales, reviewed about 4 years ago

IMB Bank

IMB Bank home loan review

Overall rating   7 / 10

Straightforward and simple

Straightforward, introduced through mortgage broker who manages reviews well.

Full review

Straightforward, introduced through mortgage broker who manages reviews well.

    Price   9 / 10

    Features   8 / 10

    Customer service   7 / 10

    Trust   9 / 10

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Name not supplied, New South Wales, reviewed over 4 years ago

IMB Bank

IMB Bank Fixed Home Loan (LVR<90%, Owner Occupier, Principal & Interest) home loan review

Overall rating   8 / 10

Customer service

They look after me.

Full review

They look after me.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   8 / 10

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Jodi, New South Wales, reviewed over 4 years ago

IMB Bank

IMB Bank Standard Variable Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   0 / 10

Take your money and that's it

After being with this bank for several years and paying them 100's of thousands in interest we wanted to extend an interest only period on one loan, they made us jump through hoops and then denied us this, even though our serviceability is good....

Full review

After being with this bank for several years and paying them 100's of thousands in interest we wanted to extend an interest only period on one loan, they made us jump through hoops and then denied us this, even though our serviceability is good. The reason, apparently they no longer want to do business in Queensland. We then shopped around to refinance and found we can save 12k per year by changing banks. They are making this chore impossible by not doing what they are supposed to do, by not sending us the 1 form that will allow the process to roll on, now we are going on leave tomorrow and will not have phone or email contact for 2 weeks. so delaying tactics. Thanks a bunch IMB, I won't be recommending you to my worst enemy.

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

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Yvonne, Queensland, reviewed almost 5 years ago

IMB Bank

IMB Bank Budget Home Loan Special (LVR<90%, Owner Occupier, Principal & Interest) home loan review

Overall rating   6 / 10

Personal service, real people, good products.

The IMB still gives you the old fashioned service whilst being a modern organisation.

Full review

The IMB still gives you the old fashioned service whilst being a modern organisation.

    Price   6 / 10

    Features   4 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   6 / 10

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Julie, Australian Capital Territory, reviewed over 5 years ago

IMB Bank

IMB Bank Fixed Home Loan (LVR<90%, Owner Occupier, Principal & Interest) home loan review

Overall rating   9 / 10

Professional

Great customer service. Made the process of betting a house an easy one.

Full review

Great customer service. Made the process of betting a house an easy one.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Name not supplied, New South Wales, reviewed over 5 years ago

IMB Bank

IMB Bank Budget Home Loan Special (LVR<90%, Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

Home loan

I find them very helpful and would refer to anyone.

Full review

I find them very helpful and would refer to anyone.

    Price   7 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Name not supplied, New South Wales, reviewed over 5 years ago

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Home loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2018

    loans.com.au Essentials Variable 80 (Owner Occupier, Principal & Interest)

    loans.com.au Essentials Variable 80 (Owner Occupier, Principal & Interest)

    • A super-low rate available to purchases & refinance
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product

    interest rate

    3.64% p.a. variable

    comparison rate*

    3.66% p.a.

    upfront fees

    $520

    Go to site

    More info

    • A super-low rate available to purchases & refinance
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product
    • Interest rate: 3.64% p.a. variable
    • Comparison rate*: 3.66% p.a.
    • Upfront fees: $520
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.2

    Based on 636 loans.com.au home loan reviews

    Need more information?
    Go to site

    More info

  • UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    • A Low rate Home Loan with $0 application fees for variable rate, $0 ongoing fees, $0 annual fees
    • Choose between weekly, fortnightly or monthly repayments and make extra repayments for free on a variable rate home loan
    • 20% minimum deposit required

    interest rate

    3.59% p.a. variable

    comparison rate*

    3.59% p.a.

    upfront fees

    $0

    Go to site

    More info

    • A Low rate Home Loan with $0 application fees for variable rate, $0 ongoing fees, $0 annual fees
    • Choose between weekly, fortnightly or monthly repayments and make extra repayments for free on a variable rate home loan
    • 20% minimum deposit required
    • Interest rate: 3.59% p.a. variable
    • Comparison rate*: 3.59% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $200,000
    • Maximum loan amount: $699,999
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    5.2

    Based on 111 UBank home loan reviews

    Need more information?
    Go to site

    More info

  • HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager

    interest rate

    3.59% p.a. variable

    comparison rate*

    3.61% p.a.

    upfront fees

    $150

    Go to site

    More info

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager
    • Interest rate: 3.59% p.a. variable
    • Comparison rate*: 3.61% p.a.
    • Upfront fees: $150
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free online
    • Offset account: no
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $7,500,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.0

    Based on 109 HSBC home loan reviews

    Need more information?
    Go to site

    More info

  • Bank Australia Basic Home Loan Special (LVR<80%, Owner Occupier)

    Bank Australia Basic Home Loan Special (LVR<80%, Owner Occupier)

    • Special rate of 3.66% p.a. comparison rate applies to a maximum LVR of 80%
    • Redraw available. Flexible repayments
    • Loan repayment pause for eco-upgrades to your home or maternity leave

    interest rate

    3.76% p.a. variable

    comparison rate*

    3.77% p.a.

    upfront fees

    $0

    Go to site

    More info

    • Special rate of 3.66% p.a. comparison rate applies to a maximum LVR of 80%
    • Redraw available. Flexible repayments
    • Loan repayment pause for eco-upgrades to your home or maternity leave
    • Interest rate: 3.76% p.a. variable
    • Comparison rate*: 3.77% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $250.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $10,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.8

    Based on 79 Bank Australia home loan reviews

    Need more information?
    Go to site

    More info

  • Queensland Country Credit Union Discount Ultimate Home Loan Special (Principal & Interest, LVR<90%) (Package)

    Queensland Country Credit Union Discount Ultimate Home Loan Special (Principal & Interest, LVR<90%) (Package)

    • Available for Owner Occupied or Residential Investment purposes
    • Fully featured home loan including 100% offset and redraw (Owner Occupied loans only)
    • Bank with Queensland’s largest regionally based, Member-owned Credit Union

    interest rate

    3.61% p.a. variable

    comparison rate*

    3.97% p.a.

    upfront fees

    $0

    Go to site

    More info

    • Available for Owner Occupied or Residential Investment purposes
    • Fully featured home loan including 100% offset and redraw (Owner Occupied loans only)
    • Bank with Queensland’s largest regionally based, Member-owned Credit Union
    • Interest rate: 3.61% p.a. variable
    • Comparison rate*: 3.97% p.a.
    • Upfront fees: $0
    • Ongoing fees: $350.00 yearly
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $100,000
    • Maximum loan amount: $5,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier, Investor
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    9.4

    Based on 22 Queensland Country Credit Union home loan reviews

    Need more information?
    Go to site

    More info

*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

Want more? Compare all 498 home loans in the Mozo comparison engine.

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*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

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