Macquarie Credit Union car loan reviews

Macquarie Credit Union
Macquarie Credit Union's overall rating for car loans

(as rated by the Mozo community)

6.4 / 10

based on 16 reviews

Price

Features

Customer service

Convenience

Trust

Featured car loan from Macquarie Credit Union

Recent Macquarie Credit Union car loan reviews

Macquarie Credit Union

Macquarie Credit Union New Car Loan (less than 12 months old, Variable, Secured) car loan review

Overall rating   10 / 10

Fantastic provider

Wouldn't bank with anyone else

Full review

Wouldn't bank with anyone else

    Price   10 / 10

Less

Diane, New South Wales, reviewed over 1 year ago

Macquarie Credit Union

Macquarie Credit Union car loan review

Overall rating   8 / 10

Very helpful with any proplems

Helpful customer service

Full review

Helpful customer service

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Chris, Queensland, reviewed over 2 years ago

Macquarie Credit Union

Macquarie Credit Union car loan review

Overall rating   2 / 10

Happy to help, a shame info can be inconsistent.

Was told I could not pay off my loan sooner. Found out 3 years later that it would have been completely okay. Perhaps I spoke with a new employee but regardless, I am very upset to find out all these years I have been making gradual repayments...

Full review

Was told I could not pay off my loan sooner. Found out 3 years later that it would have been completely okay. Perhaps I spoke with a new employee but regardless, I am very upset to find out all these years I have been making gradual repayments when I could have just paid it off when I had the funds. Lots of money spent keeping the car insured and registered for no reason. Mistakes happen so I guess we just move on.

    Price   2 / 10

    Features   1 / 10

    Customer service   4 / 10

    Convenience   7 / 10

    Trust   3 / 10

Less

Kate, Queensland, reviewed almost 3 years ago

Macquarie Credit Union

Macquarie Credit Union car loan review

Overall rating   8 / 10

Needs to communicate with customers more.

Good customer service but could be more flexible.

Full review

Good customer service but could be more flexible.

    Price   8 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   7 / 10

Less

Lauren, Queensland, reviewed almost 3 years ago

Macquarie Credit Union

Macquarie Credit Union car loan review

Overall rating   9 / 10

Easy to deal with

Very easy to deal with, reasonable rate and I would recommend to others.

Full review

Very easy to deal with, reasonable rate and I would recommend to others.

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Sara, Victoria, reviewed almost 3 years ago

Macquarie Credit Union

Macquarie Credit Union car loan review

Overall rating   2 / 10

Not recommended

Customer service does not apply, rude to deal with and not very helpful if something goes wrong, got a phone call when first deposit was short, and a legal letter, and after going through it they had inputted my account wrong. 100% their fault,...

Full review

Customer service does not apply, rude to deal with and not very helpful if something goes wrong, got a phone call when first deposit was short, and a legal letter, and after going through it they had inputted my account wrong. 100% their fault, since then any interactions have been very friendly but they do not want to help if you have a difficult question or something out of the norm.

    Price   5 / 10

    Features   2 / 10

    Customer service   0 / 10

    Convenience   5 / 10

    Trust   1 / 10

Less

Gerard, Victoria, reviewed over 3 years ago

Macquarie Credit Union

Macquarie Credit Union car loan review

Overall rating   9 / 10

Good finance offer

Easy process, no hassle.

Full review

Easy process, no hassle.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Vikramjit, Queensland, reviewed over 3 years ago

Macquarie Credit Union

Macquarie Credit Union car loan review

Overall rating   10 / 10

Very satisfied customer

Always call me to let me know my car payment is due in 4 days, to make sure I'll be ok with the funds. Aw always happy to help and make arrangements with me if I can't make it on that date. And don't charge me extra fees when changing dates.

Full review

Always call me to let me know my car payment is due in 4 days, to make sure I'll be ok with the funds. Aw always happy to help and make arrangements with me if I can't make it on that date. And don't charge me extra fees when changing dates.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Maria, New South Wales, reviewed over 3 years ago

Macquarie Credit Union

Macquarie Credit Union car loan review

Overall rating   8 / 10

Competitive premiums and best interest rates

Had a Car loan with them, so far no problems. Easy & quick approval.

Full review

Had a Car loan with them, so far no problems. Easy & quick approval.

    Price   7 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   6 / 10

    Trust   8 / 10

Less

Charmian, New South Wales, reviewed over 3 years ago

Macquarie Credit Union

Macquarie Credit Union car loan review

Overall rating   2 / 10

Very poor products and services

Customer service is terrible, always punish clients by charging high fees if anything needs adjusting. Not had a good experience over 5 years. Takes at least 20 mins to get an answer on phone.

Full review

Customer service is terrible, always punish clients by charging high fees if anything needs adjusting. Not had a good experience over 5 years. Takes at least 20 mins to get an answer on phone.

    Price   4 / 10

    Features   4 / 10

    Customer service   2 / 10

    Convenience   1 / 10

    Trust   1 / 10

Less

Sue, Victoria, reviewed over 3 years ago

Macquarie Credit Union

Macquarie Credit Union car loan review

Overall rating   10 / 10

Easy access to great products

I was very impressed with how simple the application process was. They provide fantastic after-sales support and customer service.

Full review

I was very impressed with how simple the application process was. They provide fantastic after-sales support and customer service.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Kristy, Victoria, reviewed almost 4 years ago

Macquarie Credit Union

Macquarie Credit Union car loan review

Overall rating   4 / 10

Tricky

All fees are not upfront and the merchant does not let you know until you've signed off.

Full review

All fees are not upfront and the merchant does not let you know until you've signed off.

    Price   3 / 10

    Features   3 / 10

    Customer service   7 / 10

    Convenience   2 / 10

    Trust   3 / 10

Less

Mohamadv, Victoria, reviewed over 4 years ago

Macquarie Credit Union

Macquarie Credit Union car loan review

Overall rating   2 / 10

2.9% interest

Additional fees not disclosed, no monthly or annual reports for payments.

Full review

Additional fees not disclosed, no monthly or annual reports for payments.

    Price   9 / 10

    Features   1 / 10

    Customer service   5 / 10

    Convenience   0 / 10

    Trust   3 / 10

Less

Name not supplied, Queensland, reviewed about 5 years ago

Macquarie Credit Union

Macquarie Credit Union car loan review

Overall rating   9 / 10

Service is number one and prices are the best

They are keen and lean and eager to win your business. They offered additional services and left me to enjoy my product. Well done!

Full review

They are keen and lean and eager to win your business. They offered additional services and left me to enjoy my product. Well done!

    Price   8 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Name not supplied, Victoria, reviewed over 5 years ago

Macquarie Credit Union

Macquarie Credit Union car loan review

Overall rating   3 / 10

Don't do it unless you have to

I had no choice but to go with this company when I had to cease my salary packaged vehicle and take it on as a loan before my salary packaging term was over. Their repayments are absolutely astronomical and it's almost impossible to make ends...

Full review

I had no choice but to go with this company when I had to cease my salary packaged vehicle and take it on as a loan before my salary packaging term was over. Their repayments are absolutely astronomical and it's almost impossible to make ends meet, even after re-assessing and extending the loan period.

    Price   2 / 10

    Features   2 / 10

    Customer service   2 / 10

    Convenience   2 / 10

    Trust   5 / 10

Less

Kat, Western Australia, reviewed over 5 years ago

Macquarie Credit Union

Macquarie Credit Union car loan review

Overall rating   7 / 10

great finance options,good service

financed a car on novated lease plan then had to change to personal finance couple of years into loan period..no hassle,or stress everything done smoothly and they made sure we were happy with it all...car paid for in October this year...

Full review

financed a car on novated lease plan then had to change to personal finance couple of years into loan period..no hassle,or stress everything done smoothly and they made sure we were happy with it all...car paid for in October this year...

    Price   7 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Paul, Victoria, reviewed over 6 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Car loan comparisons on Mozo - rates updated daily

  • Australian Military Bank Car Loan - Excellent Credit (Up to 5 years old, Variable, Secured)

    Australian Military Bank Car Loan - Excellent Credit (Up to 5 years old, Variable, Secured)

    • Tailored rates based on your personal credit history
    • Apply Online
    • No penalty for early repayments

    Interest rate

    5.71% p.a.to 8.66% p.a.

    comparison rate*

    6.57% p.a.to 10.07% p.a.based on $30,000
    over 5 years

    Fees

    $100.00upfront
    and
    $10.00/month

    Go to site

    More info

    • Tailored rates based on your personal credit history
    • Apply Online
    • No penalty for early repayments
    • Upfront fees: $100
    • Monthly fee: $10.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $1,000.00
    • Maximum loan amount: $80,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    6.3

    Based on 28 Australian Military Bank car loan reviews

    Need more information?
    Go to site

    More info

  • MyState Bank Secured Personal Loan (vehicles up to 2 years old, Variable)

    MyState Bank Secured Personal Loan (vehicles up to 2 years old, Variable)

    • Fast online conditional approval and same day funding available
    • Borrow anything from $10,000 to $75,000 with loan terms up to 10 years
    • Free online redraws and no penalties on early loan payout or lump sum payments

    Interest rate

    7.99% p.a.

    comparison rate*

    8.96% p.a.based on $30,000
    over 5 years

    Fees

    $200.00upfront
    and
    $10.00/month

    Go to site

    More info

    • Fast online conditional approval and same day funding available
    • Borrow anything from $10,000 to $75,000 with loan terms up to 10 years
    • Free online redraws and no penalties on early loan payout or lump sum payments
    • Upfront fees: $200
    • Monthly fee: $10.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Other, Vehicle
    • Minimum loan amount: $10,000.00
    • Maximum loan amount: $75,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 10 Years
    Overall rating

    8.7

    Based on 7 MyState Bank car loan reviews

    Need more information?
    Go to site

    More info

  • Bank First Discounted Green Car Loan (Variable, Full Salary Credit, Secured)

    Bank First Discounted Green Car Loan (Variable, Full Salary Credit, Secured)

    • Low $150 establishment fee
    • No monthly fees
    • Free redraw (minimum $500)

    Interest rate

    5.29% p.a.

    comparison rate*

    5.50% p.a.based on $30,000
    over 5 years

    Fees

    $150.00upfront
    and
    $0.00/month

    Go to site

    More info

    • Low $150 establishment fee
    • No monthly fees
    • Free redraw (minimum $500)
    • Upfront fees: $150
    • Monthly fee: $0.00
    • Exit fee:
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $10,000.00
    • Maximum loan amount:
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    8.9

    Based on 16 Bank First car loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2018

    loans.com.au New Car Loan (Up to 2 years old, Fixed, Secured)

    loans.com.au New Car Loan (Up to 2 years old, Fixed, Secured)

    • No monthly or ongoing fees
    • Borrow $5K to $100K
    • 3,4,5 year loan term available

    Interest rate

    5.44% p.a.to 5.94% p.a.

    comparison rate*

    5.99% p.a.to 6.5% p.a.based on $30,000
    over 5 years

    Fees

    $400.00upfront
    and
    $0.00/month

    Go to site

    More info

    • No monthly or ongoing fees
    • Borrow $5K to $100K
    • 3,4,5 year loan term available
    • Upfront fees: $400
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $100,000.00
    • Minimum loan term: 3 Years
    • Maximum loan term: 5 Years
    Need more information?
    Go to site

    More info

  • Heritage Bank Car Loan (Up to 7 years old, Fixed, Secured)

    Heritage Bank Car Loan (Up to 7 years old, Fixed, Secured)

    • Fixed repayments to make budgeting easy and a competitive fixed interest rate
    • Purchase or refinance a new or used vehicle, up to five years old
    • Choose a loan term from one to seven years

    Interest rate

    6.99% p.a.

    comparison rate*

    7.62% p.a.based on $30,000
    over 5 years

    Fees

    $200.00upfront
    and
    $5.00/month

    Go to site

    More info

    • Fixed repayments to make budgeting easy and a competitive fixed interest rate
    • Purchase or refinance a new or used vehicle, up to five years old
    • Choose a loan term from one to seven years
    • Upfront fees: $200
    • Monthly fee: $5.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $100,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    9.0

    Based on 13 Heritage Bank car loan reviews

    Need more information?
    Go to site

    More info

*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

Want more? Compare all 193 car loans in the Mozo comparison engine.

Compare more car loans

Look for a specific type of car loan:

-- Choose loan type --

*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

Back to top