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MoneyPlace customer reviews

Overall rating
4.4/10
Price
5.4/10
Features
5.8/10
Customer service
4.6/10
Convenience
5.2/10
Trust
3.6/10
Based on 5 reviews as rated by the Mozo community. More about the mozo ratings

Recent MoneyPlace customer reviews

  • MoneyPlace Unsecured Personal Loan (Fixed)

    Get ready to be treated like a criminal

    I have a Money Place loan I settled using the payment details they provided me. This was settled as part of a mortgage topup and the settlement was done by the mortgagee solicitors. Two weeks later I get another debit from my account. I have spent 2 hours in phone calls trying to confirm if Money Place have the funds in a trust or holding account as its not applied to my loan. I have called them 4 times and spent over 2 hours on hold and in calls only to be advised on my most recent call that I have to prove to them the loan was paid. All they needed to do was take 5mins to check their trust account and confirm the funds are there or not but instead its up to me to run around and prove something that could have been resolved on the first call. I wouldn't recommend using them if you are looking for a great product and excellent customer service.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Barend, Western Australia, reviewed about 1 month ago
    More MoneyPlace personal loan customer reviews
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