I like the fact that there is a local bank where I can go to speak in person to the staff. The phone staff are always helpful when called. I dislike that the home loans were not competitive and switched/refinanced home loan with another bank.
I have been using MyState ever since I was 16 years old when my parents signed me up to the bank. I have never looked back and have always stayed with them. Now I am 40 years old. Fees are low or none, easy to get in contact with them and speak to Australian operators. Easy access to ATM's all over Australia and the World. Easy to to use Online Banking and Website. Most of the fees I have on my account are refunded at the start of the next month because of the account I hold and I get my wages paid into it regularly. I highly recommend MyState!
My family has banked with Mystate since its origins as Lanceston Bank 70 - 80 years ago. The institution has provided excellent service and competitive interest rates on all our investments, home & business loans, etc. Online banking service response to any technical help we need is always speedy & helpful.
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