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Recent RAA customer reviews

  • RAA Comprehensive Car Insurance

    Definitely research all options before joining RAA

    Firstly I have been insured by RAA for 16 years. Still am I yet to receive a gold membership. The price of full comprehensive car cover has sky rocketed in the last year. $67.18 i was paying monthly it is now $97.60. I had attempted on several occasions to have my bill reduced, alas to no avail. This is when i began to experience the flip-side of customer service. While attempting to get the best priced insurance possible for my financial situation, I encountered deplorable customer service. Rude, short, abrupt and continually being talked over has motivated me to begin sourcing other more financially options for full comprehensive car insurance. Undoubtedly two of RAA's major competitors have offered far better deals. At a time RAA had a monopoly on the insurance game. Now they just seem to forget about their customers. Definitely left me feeling like my business meant nothing to RAA.

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    John, South Australia, reviewed 23 days ago
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  • RAA Home & Contents Insurance

    I trust the company completely.

    Company is easy to access,offers additional services,eg membership card etc.The fine print is easy to understand and I can pop into their offices if I need any information.I trust the company and know I won't get the runaround.

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    Dianne, South Australia, reviewed 3 months ago
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