Very poor claims handling process, very poor customer service. Poor communication. Don't actually do repairs, just underwrote and force cash payouts on customers. Used to be an insurance club for members in Victoria, now only interested in taking premium payments and denying claims and run by AIG/IMA based in Qld.
More RACV home insurance customer reviewsWe have been with other car insurance companies in the past like AAMI and seniors insurance but RACV has been the best move and we can't believe we weren't with them earlier. We never have accidents which are our fault but once or twice when we have had accidents through fault of others, corresponding with RACV has been fantastic and efficient, and they are the cheapest as well. No cons with them so far.
More RACV car insurance customer reviewsAmazing customer service when originally taking out the travel insurance and then when we needed to submit a claim. Extremely reliable and efficient
More RACV travel insurance customer reviews