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RACV customer reviews

Overall rating
7.9/10
Price
7.3/10
Features
7.7/10
Customer service
8.0/10
Convenience
7.8/10
Trust
8.0/10
Based on 1632 RACV reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
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Recent RACV customer reviews

  • RACV Home Insurance

    Avoid, not worth it

    Very poor claims handling process, very poor customer service. Poor communication. Don't actually do repairs, just underwrote and force cash payouts on customers. Used to be an insurance club for members in Victoria, now only interested in taking premium payments and denying claims and run by AIG/IMA based in Qld.

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    Jack, Victoria, reviewed 28 days ago
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  • RACV Complete Care Car Insurance

    Great value

    We have been with other car insurance companies in the past like AAMI and seniors insurance but RACV has been the best move and we can't believe we weren't with them earlier. We never have accidents which are our fault but once or twice when we have had accidents through fault of others, corresponding with RACV has been fantastic and efficient, and they are the cheapest as well. No cons with them so far.

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    Karena, Victoria, reviewed 28 days ago
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  • RACV Travel Insurance

    Reliable, efficient, excellent customer service

    Amazing customer service when originally taking out the travel insurance and then when we needed to submit a claim. Extremely reliable and efficient

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    Astrid, Western Australia, reviewed almost 4 years ago
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