Worst insurers I have ever dealt with. Bunch of incompetent and very unhelpful people. Attached claim to wrong vehicle on our policy, charged wrong excess, booked in wrong car with repairer and refused to contact other party's insurer until other insurer sent me letters directly. Worst service I have ever received. Accident happened in March, it is now last week of May and these idiots are still dragging things on and my assessment isn't approved yet.
Will probably stay with this insurer because they insure my motoring memorabilia collection, I get so much cover at no extra cost.
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