Teachers Mutual Bank home loan reviews

A great mutual bank for the education community and their families. Low fees and great rates coupled with some of the best member service around.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Good service and products.

Price   6 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

Less

Rude customer service from loans department - not a service orientated credit union.

Price   9 / 10

Features   9 / 10

Customer service   0 / 10

Convenience   5 / 10

Trust   6 / 10

Less

I have been with this bank for nearly 40 years and they consistently provide very competitive rates and a high level of service.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Good service and good rates.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   9 / 10

Less

We trust them, they are always helpful and you can talk to a person (rather than a computer) easily when you need to.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

Less

Good

Price   9 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   8 / 10

Less

TMBank is the bank provider with very low interest.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   10 / 10

Less

We have always found them to be very helpful

Price   9 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

Less

The rate is great and never have problem with the bank.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

Less

Not only do they have great products, along with some of the best rates around. They provide excellent service and are a member owned institution.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   9 / 10

Less

Very personalised and understand what we want. Customer Service is always fantastic.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Every time I call over the phone I am only ever waiting 1 or 2 minutes, if that, before I'm talking to someone about my account. I fine their app VERY easy and fast to use at my convenience and fantastic that it shows just the information I want to see relating to my own account. It would be great if I could transfer money from my iPhone app instead of having to go through the main web site.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   9 / 10

Less

A bank which places the customer first, easy to access online and staff readily available and extremely helpful when needed. The Teacher's Mutual Bank has always treated their customers as members of the bank, not just numbers.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

Less

NOTHING is too much trouble

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

MY WHOLE HOMELOAN EXPERIENCE WITH THE TEACHERS MUTUAL BANK, HOMEBUSH SYDNEY, N.S.W. WAS QUICK, EASY, OVER THE PHONE AND VIA EMAIL. THEY WERE PLEASANT, HELPFULL AND THE INTEREST IS COMPERABLE TO THE BIG BANKS. I RECOMEND THEM TO EVERYONE I KNOW. YOU MUST BE A TEACHER OR A FAMILY MEMBER OF A TEACHER.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Matched the fixed interest home loan rate of the major banks without any questions.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

Less

Staff who know what they're talking about. Extremely helpful. Cons- distance, lack of face to face communication.

Price   8 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Very happy with the customer service and competitive rates with this bank, who have allowed me to purchase my first home at age 26. Flexible options mean I can have a partly fixed and partly variable loan for both security and taking advantage of changes in the rates. Really easy and the whole thing went smoothly - apparently a rare occurrence for buying property so I consider myself very lucky.

Price   9 / 10

Features   10 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

Less

TMB have been my bank since 1986 and my family members and many friends over the years now all enjoy their services. The staff are supportive and informative and will readily tell me how to save money. Over 3 car loans and a renovation mortgage, their services have provided flexibility with lowest costs. Now in retirement, I know my money is safe and there are no fees on the banking needs that I regularly require. I love my Teachers Mutual Bank.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

Less

Excellemt service, personalised assistance.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

Less

This bank is fantastic for rates, customer service over the phone and internet banking. Overdraw fees are only $10 compared to $40 at other banks. There are no actual branches readily available which can be a slight hassle, but not enough to impact my overall banking experience.

Price   8 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   3 / 10

Trust   8 / 10

Less

I have switched home loans a couple of times. I have always found the process easy, customer service excellent and processing time to be within acceptable limits. I had my home loan with one of the big four and I was not as happy with the service - even though the branch was easily accessible. TMB is not convenient as far as accessibility to a branch but the online and phone support makes up for that. I am very pleased.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

Less

Competitive rates and low fees.

Price   9 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   2 / 10

Trust   8 / 10

Less

Customer service and product is excellent. Prompt responses to enquiries and requests and flexibility.

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less