I was travelling with MSC cruises when my purse was stolen from on deck while my back was turned. A claim was lodged to Suresafe travel insurance for a 9ct gold bracelet that was inside the purse. The claim was paid after a few, more detailed questions were asked within three weeks of the original claim being lodged. I did provide as much detailed information as possible and was pleasantly surprised with the efficiency of the whole process.
Had my wallet stolen in London, reported to police and given a report. My visa credit card travel insurance after forwarding all paper work were very good. I was kept informed and claim paid in full.
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