Two policies - a BMW worth 3-4 times more than a Honda, same drivers but Youi’s system didn’t correlate between policies. When they realised and then updated their system (manually), the Honda premium was then increased by 50% and cost MORE than the BMW to insure. They could not explain this other than to say if the information was not kept up to date they had the right to refuse or reduce payouts. Way to make customers feel safe and secure!! The youngest driver has been driving for almost 8 years and the expense of the policy far outweighed having the car comprehensively insured. What a ripoff Youi!!
When we went to Youi we save approximately more than $1,000 for the same level of cover as our previous provider. They have been consistently the lowest to date. In these times where my income was severely affected they have been a blessing. They even gave us some additional relief when I lost more than 50% of my income. I'm staying with them.
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