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Youi customer reviews

Recent Youi customer reviews

  • Youi Home Insurance

    Poor communication and claims management!

    Poor communication from Claims department, then told we are not the only one we are part of 1000's who have put in a claim - then told "No you can't speak to a manager, YOUi does not escalate complaints" She offered to put in an online complaint - really about herself - I doubt that even happened. No one calls, no one communicates with you and if you call - they say " you are one of 1000's and you are in the queue - so please wait your turn" Poor, shoddy, very Poor, absent customers service! But hey no one to talk to anyway and you are in a queue with 000's before you! Really disappointing!

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    Less
    Linda, New South Wales, reviewed about 2 months ago
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  • Youi Car Insurance

    Customer Service

    Have been with them for 5 years, no complaints. Great customer service

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    Convenience
    Trust
    Less
    Tyra, Western Australia, reviewed about 2 months ago
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