5.4 / 10

based on 1949 reviews as rated by Mozo community

Citi savings accounts

Citi is the consumer banking arm of Citigroup, one of the world's biggest financial institutions. Citi was the first foreign bank to be granted a banking licence to operate in Australia. Citi is now the largest international bank in the country, serving millions of Australians with credit cards, mortgages, deposit accounts, charge cards and more.

Citi offers the following savings accounts

Rates and fees verified as correct at 26 February, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Interest rate Maximum rate Govt deposit guarantee  
Online Saver

0.35% p.a.(for $0 and over)

1.10% p.a. (for $0 to $500,000)

Yes up to $250,000

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How are Citi savings accounts rated?

Mozo users have rated Citi savings accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of savings-accounts
Citi savings accounts
Overall
6.4/10
Price
Features
Customer service
Convenience
Trust

145 Reviews

Recent Citi savings account reviews

Citi Online Saver review
Overall 1/10
Terrible, avoid at all costs

Worst bank I've ever used. I lost my phone and now I can't access my account and they have given me literally no workable options.

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Worst bank I've ever used. I lost my phone and now I can't access my account and they have given me literally no workable options.

Price
2/10
Features
1/10
Customer service
1/10
Convenience
3/10
Trust
1/10
Less
David, Victoria, reviewed about 1 month ago
Citi Online Saver review
Overall 10/10
The best bar none, an excellent all rounder.

Our online saver compares to none, no conversion or other fees for use whilst traveling and excellent rates on savings. Our kids are now with Citibank to help save as much as possible.

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Our online saver compares to none, no conversion or other fees for use whilst traveling and excellent rates on savings. Our kids are now with Citibank to help save as much as possible.

Price
10/10
Features
10/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Michelle, Queensland, reviewed 6 months ago
Citi Online Saver review
Overall 9/10
Excellent.

Easy to deal with. Accounts are readily accessable and rates are very reasonable. General day to day operations are tops.

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Easy to deal with. Accounts are readily accessable and rates are very reasonable. General day to day operations are tops.

Price
9/10
Features
9/10
Customer service
10/10
Convenience
10/10
Trust
9/10
Less
Leon, Queensland, reviewed 6 months ago
Citi Online Saver review
Overall 1/10
Complete waste of time.

I have been trying to set up an online Saver account with Citi for about 6 months. Their website records an error at the end of the application process every time. I have tried about 20 times. I’ve tried in my name. My wife has tried. My mother has even tried. It doesn’t work. We have called customer support about 6 times and they are absolutely hopeless. They have no idea. I suspect that their account is not even available anymore, but they just keep advertising it.

Read full review

I have been trying to set up an online Saver account with Citi for about 6 months. Their website records an error at the end of the application process every time. I have tried about 20 times. I’ve tried in my name. My wife has tried. My mother has even tried. It doesn’t work. We have called customer support about 6 times and they are absolutely hopeless. They have no idea. I suspect that their account is not even available anymore, but they just keep advertising it.

Features
1/10
Customer service
0/10
Convenience
0/10
Trust
0/10
Less
Matt, South Australia, reviewed 12 months ago

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