Name: Australian Unity car insurance
Brand: Australian Unity
Rating: 2.8 (2 reviews)

Australian Unity car insurance

Comprehensive Cover

Monthly premiums

Yes

Choice of repairer

Yes

Choice of excess

$600 - $2,100

Agreed or market value

Agreed or Market
Available discounts

No claim discount

Online discount 10%

Safe Driver Discount up to 15%

Online discount 15%

Named Driver option up to 5.8%
Link not supplied
Details Close

Monthly premiums available

Yes

Agreed or market value

Agreed or Market

Choice of excess

$600 - $2,100

Choice of repairer

Yes

New car if written off

Yes - within 2 years of original registration

Rental car after theft

Yes - Up to 30 days, $100 per day.

Rental car after accident

Not at fault - Optional Extra. At fault - Optional Extra. Up to 30 days, max $100 per day.

Discounts available

No claim discount|Online discount 10%|Safe Driver Discount up to 15%| Online discount 15%|Named Driver option up to 5.8%

Quote time

-

Windscreen cover

Yes - standard excess. Option to reduce excess for first windscreen replacement claim and first two repairs each year to $0 for an additional premium.

Modifications

Covered only if agreed in writing.

Young driver excess imposed

$600 for drivers under 25, $1,800 for unlisted drivers.

Roadside assistance

No

Other benefits

-

Other restrictions

-

States where offered

SA VIC NT TAS NSW ACT QLD WA

Customer reviews

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Kate

New South Wales - almost 2 years ago

0.5

Don't use Unity insurance

I was hit in my car by a driver insured by Australian Unity. We were in a car park at the time. It was 19/12/22 The back passenger door was destroyed The insurance company made contact the same day providing details of the car repair shop to go to AND assuring me that I would be provided with a hire car for the duration of the repair. We attended the repair shop the next day and were told that the car would be fixed in early Jan 23 BTW my husband has just had a knee replacement so is not highly mobile By 6/1/23 I had heard nothing from the insurance company and needed to expedite the repair Saw the repair ship on 6/1/23 who checked all the details and got the "go ahead" from the insurance company to start repairs the following Monday (9/1/23) Delivered the car at 7.30am 9/1/23 - no problem HOWEVER the insurance company had NOT approved the hire car (they're in Perth - 3 hours behind dont you know? and it'll be several hours before the assessor gets there to approve the hire car To summarise - I was NOT the at fault driver (she was having a bad day she said) but I was significantly inconvenienced by NOT having a car for an entire day, and out of pocket by $50 (cab) so we could return to our place. My husband (with his new knee) then had to get to the physio on foot AS WE STILL HAD NO CAR. NINE PHONE CALLS were needed before we got approval for a hire car. I hope you send me a survey and get measured on net promoter. You'll be getting a highly dissatisfied and wouldn't recommend to my worst enemy from me. What a waste of our holiday - an entire day.

Service

0.5
Convenience

0.5
Trust

0.5

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Australian Unity car insurance

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