Name: Huddle car insurance
Brand: Huddle
Rating: 2.8 (7 reviews)

Huddle car insurance

Comprehensive Car Insurance

Monthly premiums

Yes costs extra

Choice of repairer

No

Choice of excess

$500 - $5,000

Agreed or market value

Agreed or Market
Available discounts

Pay As You Drive Cover with pricing tiers available for limited kms.
Link not supplied
Details Close

Monthly premiums available

Yes costs extra

Choice of repairer

No

Choice of excess

$500 - $5,000

Agreed or market value

Agreed or Market

Discounts available

Pay As You Drive Cover with pricing tiers available for limited kms.

Quote time

-

States where offered

SA VIC NT TAS NSW ACT QLD WA

Roadside assistance

Optional Service

Genuine parts

No

New car if written off

Yes - within 2 years of original registration

Windscreen cover

Yes - standard excess. Option to reduce excess for first windscreen claim each year to $0 for an additional premium.

Personal property cover

Up to $500 if damaged or stolen.

Replacement key cover

Up to $1,000 if stolen.

Baby capsule or child seat cover

Up to $500

Trailer or caravan cover

Up to $1,000.

Modifications

Covered only if agreed in writing.

Emergency repairs

Up to $500

Emergency options

Reasonable towing costs. Up to $500 travel and accommodation costs if greater than 200 km from home.

Rental car after theft

Yes - Up to 14 days, max $70 per day.

Rental car after accident

Not at fault - Optional Extra. At fault - Optional Extra. Up to $70 per day for 10 days.

Rental car liability

Yes - legal liability cover when using a substitute vehicle.

Legal liability cover

20000000

Accidental death of driver

No

Young driver excess imposed

The following excesses apply in addition to the basic excess: $1,200 for listed drivers under 21 (not leaners), $800 for listed drivers aged 21 to 24, $2,000 for unlisted drivers under 21, $1,600 for unlisted drivers aged 21 to 24, $800 for inexperienced drivers aged 25 and over (conditions apply), $800 for learner drivers.

Rideshare cover

No

Other restrictions

-

Other benefits

-

Online discount

n/a

Multi-policy discount

-

No claim discount

No

Low km discount

true
Black Comprehensive Car Insurance

Monthly premiums

Yes costs extra

Choice of repairer

Yes

Choice of excess

$500 - $5,000

Agreed or market value

Agreed or Market
Available discounts

Pay As You Drive Cover with pricing tiers available for limited kms.
Link not supplied
Details Close

Monthly premiums available

Yes costs extra

Choice of repairer

Yes

Choice of excess

$500 - $5,000

Agreed or market value

Agreed or Market

Discounts available

Pay As You Drive Cover with pricing tiers available for limited kms.

Quote time

-

States where offered

SA VIC NT TAS NSW ACT QLD WA

Roadside assistance

Yes

Genuine parts

No

New car if written off

Yes - within 3 years and 70,000 km driven, if policy holder is the first registered owner.

Windscreen cover

Yes - standard excess. Option to reduce excess for first windscreen claim each year to $0 for an additional premium.

Personal property cover

Up to $1,000 if damaged or stolen.

Replacement key cover

Up to $2,000 if stolen.

Baby capsule or child seat cover

Up to $500

Trailer or caravan cover

Up to $1,000.

Modifications

Covered only if agreed in writing.

Emergency repairs

Up to $500

Emergency options

Reasonable towing costs. Up to $2000 travel and accommodation costs if greater than 100 km from home.

Rental car after theft

Yes - Up to 14 days, max $80 per day.

Rental car after accident

Not at fault - Optional Extra. At fault - Optional Extra. Up to $80 per day for 10 days.

Rental car liability

Yes - legal liability cover when using a substitute vehicle.

Legal liability cover

30000000

Accidental death of driver

No

Young driver excess imposed

The following excesses apply in addition to the basic excess: $1,200 for listed drivers under 21 (not leaners), $800 for listed drivers aged 21 to 24, $2,000 for unlisted drivers under 21, $1,600 for unlisted drivers aged 21 to 24, $800 for inexperienced drivers aged 25 and over (conditions apply), $800 for learner drivers.

Rideshare cover

No

Other restrictions

-

Other benefits

$2,000 rental car excess cover anywhere in Australia

Online discount

n/a

Multi-policy discount

-

No claim discount

No

Low km discount

true

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Customer reviews

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Paul

Victoria - 8 months ago

Product name: Comprehensive Car Insurance

0.5

Avoid Huddle car insurance

Signing up for Huddle was relatively easy but when I had to report that my car was stolen, that's when the problems started. Everything is done by e-mail and they take on average 4 to 5 days to answer a simple e-mail. Eventually the police recovered my car and every step to get my car assessed, repaired and released was so painful. It took over 6 weeks from the moment the police released my vehicle until I received it back. No communication, no updates, nothing (unless I requested an update). I would not recommend Huddle.

Price

2.0
Features

2.0
Service

0.5
Convenience

0.5
Trust

0.5

Anthony

Victoria - 9 months ago

0.5

Beyond terrible

Without doubt the worst insurance company you could deal with, because you can't. They don't have a call centre, you have to make a booking for them to call you in 2-3 days. You can't even call them back on the number they called you from if you have a simple follow up question. You have to start the whole ridiculous process again. Four days to answer an email so you just keep going back and forth and taking way longer than you should to resolve anything with them. Cancelled the policy after only 2 months. There is absolutely nothing to recommend this company, they are absolutely terrible.

Price

0.5
Service

0.5
Convenience

0.5
Trust

0.5

Yurn

Queensland - about 1 year ago

Product name: Comprehensive Car Insurance

0.5

Pathetic, please avoid at all costs

This company would be the worst customer service I have ever had for car insurance in thirty years of having insurance. They will not answer the phone and leave you on hold for ages and still don’t answer. Good luck if you ever needed to make a claim. In my opinion they are pathetic.

Price

3.5
Features

3.5
Service

0.5
Convenience

0.5
Trust

0.5

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Huddle car insurance

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