Powershop

Launched in 2009, Powershop is an online power company that is committed to a sustainable energy future, and supplies electricity to residents as well as businesses in south-east Queensland, New South Wales, South Australia and Victoria. In 2020, Powershop took out an impressive five Mozo Experts Choice Awards and five Mozo People's Choice Awards, including the prestigious title of Australia's Most Recommended Retailer! 

Who is Powershop?

Powershop is owned by Meridian Energy, a 100% renewable energy company operating wind farms and hydro stations across Australia and New Zealand. Powershop is passionate about renewable energy and helping customers to save money on their electricity bills. Its online platform enables customers to track their electricity consumption and spending, purchase their power in a way that makes sense for them whether its to support the environment or get the cheapest power.

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Where is Powershop available?

Powershop currently operates in Victoria, NSW, South Australia and south-east Queensland. So if you are looking for electricity plans and packages for your home or business in these three states, you may be eligible to apply to Powershop.

ACT NSW QLD NT SA TAS WA VIC
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Powershop electricity and gas plans and packages

Powershop is the first electricity company to get that you are different from your neighbour, your best friend and the family living in the mansion three suburbs over. With Powershop no one electricity plan fits all so you can tailor your package to suit your needs (or budget). With a Powershop electricity service you will be charged a simple cost per unit price for your electricity, there is no split out between usage and supply charges, just one easy to compare cost per unit.

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Powershop features to keep in mind

Passionate renewable power supporter

Powershop is working towards preserving the Renewable Energy Target (RET). You can buy 100% GreenPower products from Powershop and even pick the renewable industry that you want to support including community energy projects, landfill gas, energy from sugar milling and other wind farms.

Powerpacks

Powershop really is a power shop. It gives you the option to shop around online for specials on your electricity. Whether you want to get a winter top up pack or a green pack that will help you do a bit more for the environment you can pre-purchase your power to use now or 2 months from now.

Power tracking

Bill shock is now a thing of the past thanks to the powershop app that allows you to track your electricity usage and bill as often as you like. You’ll also receive weekly and monthly emails or you can log-in to your account at any time to get updated about your electricity consumption and spending.

Payment options

You can choose from a number of options to pay your Powershop electricity bill. You can make a payment using your credit card, set-up a direct debit account or use Internet banking.

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Switching and moving with Powershop

Moving your electricity plan with Powershop is an easy process as it can be done completely online. Just plug in your details online. If you’re switching providers, you won’t need to contact your old supplier, Powershop will do that for you and arrange for the switch.

The entire procedure generally takes about 3-4 weeks and Powershop will keep you updated via email. After sign up there is a 60 day guarantee for you to make up your mind whether Powershop is for you, if not, you can switch back to your old supplier and be refunded any unused power.

If you are moving house you will need to call Powershop 3-4 days before your move to organise your new electricity connection.

Powershop customer reviews

The Mozo communicty has rated Powershop products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

Powershop was awarded a Mozo People's Choice Award for its high level of customer satisfaction in 2019. You can read customer reviews and ratings below to see how it ranks on other factors.

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Powershop Electricity
Overall
8.8 /10
Price
Bill clarity
Customer service
Green Friendly
85 reviews
Powershop Gas

There are no ratings yet for Powershop Gas.

Recent Powershop electricity and gas reviews

  • Powershop Electricity review

    Overall rating   10 / 10
    Seems to have considerations beyond profit.

    I like it because: 1. It's a strong supporter of green energy 2. Cooperative and easy to deal with 3. Relatively cheap prices

    Price
    10 / 10
    Bill clarity
    9 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Vlad, Victoria, reviewed 3 months ago
  • Powershop Electricity review

    Overall rating   8 / 10
    Power on

    Excellent phone app that shows daily energy use clearly. Excellent customer service that fixed an oversight immediately.

    Price
    8 / 10
    Bill clarity
    9 / 10
    Customer service
    10 / 10
    Green Friendly
    8 / 10
    Less
    Peter, Victoria, reviewed 5 months ago
  • Powershop Electricity review

    Overall rating   10 / 10
    Easy to manage power

    Easily able to monitor power usage and top up account.

    Price
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Lyndon, Victoria, reviewed 5 months ago
  • Powershop Electricity review

    Overall rating   10 / 10
    New energy for a new age

    Powershop is a new energy provider and so far I am totally happy with my experience after switching to this provider. I have received a discount on my first bill already.

    Price
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Catherine, New South Wales, reviewed 6 months ago
  • Powershop Electricity review

    Overall rating   10 / 10
    Competitive prices and great customer service

    Best price on supply and solar, no extra for green energy, no hassles on account and easily contactable.

    Price
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    David, Victoria, reviewed 7 months ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

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