Powershop

Powershop, owned by Shell Energy Australia, launched in 2012. Powershop operates in Victoria, New South Wales, Queensland and South Australia, providing energy for residential and small business customers.

Who is Powershop?

Powershop was one of the first energy retailers in Australia to offer an app that lets customers track their electricity consumption and spending. The energy retailer is committed to enabling a better energy future for their customers’ lifestyles and also offers an electric vehicle plan to suit those who charge their cars at home. 

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Where is Powershop available?

Powershop provides electricity plans to homes and small businesses in NSW, Victoria, South East Queensland and South Australia, however, you can only bundle electricity and gas plans in NSW and Victoria.

For customers outside of Powershop’s areas of operation, compare energy plans and prices with Mozo to find an energy provider where you live.

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Powershop electricity and gas plans and packages

Powershop does not currently sell gas-only plans and only offers customers in NSW and Victoria the option to bundle their electricity and gas plans together. 

What Powershop does offer, however, is a range of plans to suit a range of different customers. For example, the provider offers a plan for customers with home solar, or a plan to suit customers who charge their electric vehicle at home.

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Powershop features to keep in mind

Monitor your usage via app 

The Powershop app can help monitor your daily energy usage, including how much you’re spending, your usage history, pre-purchase ‘Powerpacks’ of energy, and more. 

Powerpacks 

Powershop really is a ‘power’ shop. The company offers a few different Powerpacks that allow you to pre-purchase energy to use later. 

For example, the ‘GreenPower’ pack gives eco-conscious customers an opportunity to support Australia’s renewable energy sector by displacing their electricity usage with Renewable Energy Certificates. 

Customers can purchase a range of Powerpacks in the app. 

Solar energy monitoring 

You can also monitor your solar power feed-in inside the Powershop app, broken down into daily and half-hourly stats, so you know exactly how much power you’ve contributed to the grid and when the best time to run your dishwasher might be.

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Switching and moving with Powershop

Switching to Powershop is a pretty straightforward process and can be done completely online. Just plug in your details and let Powershop talk to your old provider and arrange the switch. 

Powershop plans have no lock-in contracts, however, they may carry a disconnection fee on certain plans. 

If you’re moving places and want to bring your Powershop plan with you, just let Powershop know (with a bit of notice of course) and they’ll sort out your new connection. 

Powershop customer reviews

The Mozo community has rated Powershop products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

Powershop was awarded a Mozo People's Choice Award for its high level of customer satisfaction in 2019. You can read customer reviews and ratings below to see how it ranks on other factors.

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Powershop Electricity
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149 reviews
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Powershop Gas
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3 reviews

Recent Powershop electricity and gas reviews

  • Powershop Electricity

    Leading the way as an energy supplier.

    Cheapest prices. Smooth sign up, kept me informed of how the connection process was coming along. Very happy with their site and their app. You can buy monthly power packs in advance to save money. Also, you can input your meter data into the app so you don't have to pay the estimated amount every month. The only minor negative is green power is a bit expensive. But it's an optional purchase anyway.

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    Travis, New South Wales, reviewed 8 months ago
  • Powershop Electricity

    Great app, mostly green company.

    Competitive prices. Very convenient app: shows breakdown of electricity usage by day. If you have solar, it can even track the amount sent to the grid. Powershop offer early bird specials on buying electricity packs, so that helps bring price down. You have the option to purchase green energy which comes from renewable sources. One big downer is that they are now owned by Shell, who aren't really an environmentally friendly company.

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    Keating, Victoria, reviewed 12 months ago
  • Powershop Electricity

    Good to monitor your on electricity use

    I like that i can go online and look at my previous and current use, and then buy electricity for the coming fortnight based on my usage.

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    Eaowyn, New South Wales, reviewed almost 1 year ago
  • Powershop Electricity

    Overall happy

    Excellent electricity and gas provider. I love the usefulness of the app, especially for monitoring usage and cost.

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    Stephanie, Victoria, reviewed about 1 year ago
  • Powershop Electricity

    Great simple app to use.

    Pros are definitely the app and being able to record and update the meter readings. Cons are just like all energy providers in that they do not offer you the best rate until you are shopping around or leaving.

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    Amanda, New South Wales, reviewed about 1 year ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

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