7.5 / 10

based on 20909 reviews as rated by Mozo community

NAB car insurance

One of Australia’s big four banks, NAB has been around for over 150 years, offering the whole gamut of financial products - from home loans, to savings accounts, to insurance policies - to Aussies. So if you want one of the major players in your corner when it comes to protecting your wheels, check out the need-to-know details of a NAB car insurance policy below:

NAB offers the following car insurance policies

Rates and fees verified as correct at 17 January, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Monthly premiums available Maximum no claim discount Online discount Choice of repairer
Comprehensive Cover

Yes

up to 65%

11%

Yes

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.

Frequently asked questions about NAB car insurance

Can I choose what excess I pay?

Absolutely. You’ve got the choice between a low excess or a high one. Might seem like a no brainer, but here’s the catch - if you opt to pay a low excess, you’ll wind up paying a higher premium upfront. The opposite also applies, so if you want to cut down the price of your premium, you might opt for higher excess.

Another thing to keep in mind is that an extra excess will apply for drivers under 25, or who aren’t listed on the policy.

What discounts are available?

Another option for keeping your premium low is to cash in on all the available discounts. With NAB, these include:

  • A no claims discount
  • A discount for applying online
  • A multi policy discount for if you bundle your car insurance with other policies, like home or life insurance

Something to keep in mind though - you can only claim the multi policy discount when you buy over the phone, in which case you won’t get the online discount. So it’s one or the other, unfortunately.

How is my premium calculated?

Basically, a car insurance premium is based on how likely it is that you’ll have to make a claim on it. The riskier you are as a car owner, the higher your premium will be.

To work that out, NAB looks at a bunch of different factors, including: 

  • What car you drive (make, model, colour and age, among other things)
  • Who drives the car
  • What the car is used for (if you plan to use your car as part of a rideshare like Uber, make sure you let NAB know first)
  • Where your car is kept (on the street is riskier than in a garage)

How can I pay my premium?

You can choose to pay your NAB premium either upfront as one lump sum or on a monthly basis at no extra charge.

What cover do I have in an emergency?

If you find yourself in an emergency, that’s when you really want your car insurance to come through for you. So it’s important to understand just what cover your NAB policy offers. You can make use of:

  • Roadside assistance
  • 24/7 claims service
  • Cover for personal property
  • Windscreen cover
  • Emergency repairs without assessment up to a certain amount
  • Reasonable towing costs
  • Alternate transport or accommodation if you’re more than 100km from home
  • Rental car if yours is stolen (cover for a rental car after an accident can be added as an optional extra)

How is NAB car insurance rated by customers?

We’ve covered some of the frequently asked questions about NAB car insurance, but if you want to get into the nitty gritty of what it’s really like to take out a policy with NAB, why not hear it from the people who know best? That’s why we’ve got a customer review section, where you can check out how NAB customers rate their car insurance on things like policy coverage, customer service and price. 

How to make a claim

Your NAB car insurance cover is actually handled by Allianz, so when you make a claim, that’s who you’ll mainly be dealing with. You can claim by filling out an online form, or by giving the Allianz claims hotline a call.

When you go to make a claim, make sure you have a few things handy, including:

  • Your policy information
  • Information about the incident (e.g. the date, where the damage occurred, what happened)
  • Contact details for any other drivers or people involved
  • Contact details for any witnesses

How is NAB car insurance rated?

Mozo users have rated NAB car insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of car-insurances
NAB car insurance
Overall
8.0/10
Value for money
Policy coverage
Customer service
Claims handling
Trust

59 Reviews

Recent NAB car insurance reviews

NAB Comprehensive Cover review
Overall 1/10
Disappointing

I only have one word to describe NAB's car insurance. Disappointing.

Read full review

I only have one word to describe NAB's car insurance. Disappointing.

Policy coverage
3/10
Customer service
3/10
Claims handling
1/10
Trust
1/10
Less
John, Western Australia, reviewed over 1 year ago
NAB Comprehensive Cover review
Overall 10/10
Easy and fast provider with great cover

Great, easy, all online. Fast quote and set up.

Read full review

Great, easy, all online. Fast quote and set up.

Value for money
10/10
Less
Sinead, Queensland, reviewed over 3 years ago
NAB Comprehensive Cover review
Overall 10/10
Great to deal with, I would refer them to anyone

They are great to deal with. We have no problems. I would refer them to anyone

Read full review

They are great to deal with. We have no problems. I would refer them to anyone

Value for money
10/10
Less
Tina, Queensland, reviewed almost 4 years ago
NAB Comprehensive Cover review
Overall 6/10
Good

Have been good

Read full review

Have been good

Value for money
8/10
Policy coverage
7/10
Customer service
6/10
Claims handling
7/10
Trust
6/10
Less
Grant, New South Wales, reviewed about 5 years ago

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