QBE car insurance

Comprehensive Car Insurance

QBE’s Comprehensive Car Insurance covers you for things like accident damage, fire and theft. Enjoy three year new car replacement. Get a hire car if you’re not at fault. Lifetime repair guarantee. Save $75 when you apply online.

Monthly premiums

Yes costs extra

Choice of repairer

Optional Extra

Choice of excess

$500 - $2,300

Agreed or market value

Agreed or Market
Available discounts

Online discount $75
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Monthly premiums available

Yes costs extra

Choice of repairer

Optional Extra

Choice of excess

$500 - $2,300

Agreed or market value

Agreed or Market

Discounts available

Online discount $75

Quote time

6 to 8 minutes

States where offered

SA VIC NT TAS NSW ACT QLD WA

Roadside assistance

No

Genuine parts

Yes - If car was first registered less than 3 years ago, where reasonably available.

New car if written off

Yes - within 3 years and 60,000 km of original registration

Windscreen cover

Yes - standard excess ($0 excess for repair only). Option to reduce windscreen replacement excess to $0 for an additional premium.

Personal property cover

Up to $1,000 if damaged.

Replacement key cover

Yes if stolen.

Baby capsule or child seat cover

Yes

Trailer or caravan cover

Up to $1,000

Modifications

Automatically covered.

Emergency repairs

Up to $500

Emergency options

Reasonable towing cost. Up to $1,000 for the reasonable cost of essential accommodation and transport, if the incident occurs more than 100km from home. $100 travel expenses.

Rental car after theft

Yes - Up to 14 days.

Rental car after accident

Not at fault - yes. At fault - Optional Extra. Up to 14 days.

Rental car liability

Yes - legal liability cover when using a substitute vehicle.

Legal liability cover

30000000

Accidental death of driver

No

Young driver excess imposed

$700 for listed drivers under 25, $2,000 for unlisted drivers under 25.

Rideshare cover

Yes

Other restrictions

Other benefits

Online discount

$75

Multi-policy discount

No claim discount

No

Low km discount

false

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Customer reviews

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Rachel

Queensland - 7 months ago

Product name: Comprehensive Car Insurance

4.0

Great price

Originally paid $530 for my first policy. Incredible!! AFter making a claim my 2nd year was over $1000. Not sure if the hike was because of the claim and or just general price increase. Still, $1000 is pretty good. My claim was smooth. Will stay with QBE.

Price

5.0
Features

5.0
Service

5.0
Convenience

5.0
Trust

5.0

David

Victoria - 12 months ago

Product name: Comprehensive Car Insurance

0.5

Terrible experience delay delay delay

Terrible experience with Qbe. Do not insure with them. Have been a policy holder for several years, no claims. The one time I go to make a claim and they delay delay and delay when they know that every day I was losing money. Three weeks later they are still asking the same questions in different ways. This is their game/ plot to make you wait till you end up paying for repairs yourself. I’ve lost three weeks worth of work and still have to pay for the machine to be repaired. A massive that I provided full maintenance record including one prior to the fire in the machine by only a few weeks, photos, videos, a mechanic report supporting the issue with the fire and still playing games. Would not release the money. Despicable, highly incompetent and disgraceful company. Do not insure with them they will not pay if it comes time to needing it.

Price

0.5
Features

0.5
Service

0.5
Convenience

0.5
Trust

0.5

Mick

Queensland - 12 months ago

1.0

Price Increase

I have had my vehicles insured with QBE for 6 years. In 2023 my car insurance went up 46%. I have never made a claim with QBE

Price

0.5
Features

3.0
Service

1.0
Trust

0.5

New South Wales - about 1 year ago

Product name: Comprehensive Car Insurance

0.5

Stay away

Stay away QBE is by far the worst insurance company they do not care about their customers. You are just another transaction to them They will do anything to get money out of you

Price

0.5
Features

0.5
Service

0.5
Convenience

0.5
Trust

0.5

Merrilee

New South Wales - over 1 year ago

Product name: Comprehensive Car Insurance

4.5

Pretty good insurer in my opinion

I have been pretty happy with QBE. I have had one issue with them and they said sorry and help fix the issue. Overall their coverage is good. Excellent customer services. Their price is pretty economical and they help with suggestion when ever they can .

Price

3.5
Service

4.5
Trust

4.0

David

New South Wales - over 1 year ago

Product name: Comprehensive Car Insurance

1.5

Wait times >45m. Claim experience poor

Insurance premium went up 46% from last year. Called to update some policy details but after 45 minutes hung up. A slap in the face for a long term customer with multiple policies. :(

Price

1.0
Features

4.5
Service

1.5
Convenience

0.5
Trust

1.5

Bevis

Victoria - over 1 year ago

4.5

great for all your car insurance needs

QBE has great car insurance rates as well as great customer service

Price

4.5
Features

4.5
Service

4.5
Convenience

4.5
Trust

4.5

Bernie

Western Australia - over 1 year ago

2.0

Left Flabergasted - not for me!

The monthly price seemed reasonable, however it was difficult to understand some company representatives located out of Australia. A recent claim proved flabergasting when the local panel beaters quote after the job is done, unless the insurance company request something different first, but the price quoted as a payout got reduced substantially. This company's approach is not for me.

Price

3.5
Features

3.0
Service

3.0
Convenience

1.5
Trust

1.5

George

New South Wales - over 1 year ago

Product name: Comprehensive Car Insurance

0.5

Very bad response

I don’t recommend this company because when you call them you have to wait for very long times before you are attended to. I called twice so far and on the 1st occasion I had to wait 45 minutes until answered and on the 2nd occasion the recorder said that I have to wait for 1hour and 35 minutes, so I hang up.

Features

1.5
Service

0.5
Convenience

0.5
Trust

0.5

Dorgam

Victoria - almost 2 years ago

Product name: Comprehensive Car Insurance

0.5

Very bad service

Missed a call from Monique Rasepall and I called back 2 minutes and she didn't pick up so I had to speak with jannine which is a QBE worker in the same department. She was very rude and and not helpful. Qbe has very bad workers that don't do anything, the only thing they are good at is not replying to my emails and are always not available when we call them. Jannine told me "to do whatever I want" in an unpleasant way. This is my first ever accident and I have done nothing wrong and I get treated as if i am the one that caused the problem. They play games with me. 0 stars, very bad service

Price

0.5
Features

0.5
Service

0.5
Convenience

0.5
Trust

0.5

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QBE car insurance

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