Shannons car insurance

Are you a real car fanatic? Whether you’re into classic vintage cars or contemporary hotrods, Shannons gets it. They love cars just as much as you do, so when you insure your vehicle with Shannons, you know it’s in good hands. And the proof is in the pudding: Shannons took at an impressive five wins in the 2020 Mozo People's Choice Awards.

Check out the details of Shannons car insurance below.

Shannons offers the following car insurance policies

Rates and fees verified as correct at 18 January, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Monthly premiums available Maximum no claim discount Online discount Choice of repairer
Comprehensive Motor Vehicle Insurance

Yes

up to 65%

n/a

Yes

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.

Frequently asked questions about Shannons car insurance

What does a Shannons car insurance policy cover?

If you love your car and invest a lot of time, money and energy into it, then you’ll want it to be protected from accidents, right? A Shannons comprehensive car insurance policy covers a bunch of things, including:

  • A new car if yours is written off
  • Cover for your personal property if your car is stolen
  • One excess-free windshield repair
  • Emergency repairs
  • Reasonable towing and accommodation in an emergency
  • A rental car if yours is stolen

Remember, conditions apply to many of these benefits, so it's worth checking your PDS carefully to know exactly what you’re covered for.

Will my Shannons policy cover modifications to my vehicle?

Been tinkering with your car? If you’ve made modifications to your vehicle, these can be covered under a Shannons policy, but it's important to list them when you apply.

Modifications are only covered if put down in writing, and may change your premium (usually, they’ll make it more expensive.)

Are there any discounts on offer?

Absolutely! If you’re looking to save some money when buying a Shannons car insurance policy, then make sure you keep an eye out for these discounts:

  • No claim discount
  • Multi-vehicle discount
  • Bundling discount on home and contents insurance

Can I choose my excess?

The short answer is no. Unlike many car insurance options, when you buy a policy with Shannons, they will set your excess depending on your policy quote.

How can I pay my premium?

There’s a little bit of wiggle room with how you pay your Shannons premium. You can opt to either pay it all in one go as a lump annual sum, or you can opt for paying in monthly instalments, at no extra cost.

How is my premium calculated?

There are a number of different factors that go into working out your Shannons car insurance premium, including:

  • Set costs. This includes things like Shannons cost of distribution and are generally the same for all drivers.
  • Fees and charges. This could include stamp duty, GST and any other applicable government charges.
  • Your risk profile. The riskier you are as a driver, the more you’ll pay to be insured. Shannons works out how risky you are using details about you and your driving, such as what kind of car you drive, where you keep it and how long you’ve been driving.

How is Shannons rated by customers?

Wondering what Shannons customers think of their car insurance policies? Well, now you can find out. Read all about what it’s like to be insured by Shannons, from the customer service, to getting value for your dollar, by heading over to our customer review section.

How to make a claim

There are three ways you can make a claim on your Shannons car insurance: over the phone, online, or through the app. When you have to make a claim, make sure you have these three things handy:
  • Your Shannons policy number
  • Information about what happened, including photos of the accident if possible
  • Contact details of any other people involved

How is Shannons car insurance rated?

Mozo users have rated Shannons car insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of car-insurances
Shannons car insurance
Overall
8.6/10
Value for money
Policy coverage
Customer service
Claims handling
Trust

426 Reviews

Recent Shannons car insurance reviews

Shannons Comprehensive Motor Vehicle Insurance review
Overall 1/10
Absolutely appalling customer service

Absolutely disgusted with the claims handling process. With only one car in the family, I took the Shannon's consultant's advice on going with their recommendation of repairer that would be the quickest option, eight days later I am still without a car and the repairs have not even been started yet! I called Shannon's to make a complaint and try for a partial resolution in getting a hire car supplied but they would not help at all and just kept saying the time taken to repair is the claims process. Very unhappy and will not be staying with them after we finally get the car back!

Read full review

Absolutely disgusted with the claims handling process. With only one car in the family, I took the Shannon's consultant's advice on going with their recommendation of repairer that would be the quickest option, eight days later I am still without a car and the repairs have not even been started yet! I called Shannon's to make a complaint and try for a partial resolution in getting a hire car supplied but they would not help at all and just kept saying the time taken to repair is the claims process. Very unhappy and will not be staying with them after we finally get the car back!

Value for money
3/10
Policy coverage
1/10
Customer service
1/10
Claims handling
1/10
Trust
1/10
Less
Cherise, South Australia, reviewed 12 days ago
Shannons Comprehensive Motor Vehicle Insurance review
Overall 10/10
Highly recommend Shannons for your insurance needs

I have had Shannons insurance for over 20 years. They offer great customer service. The agreed value on their policies is fair. The staff are always well mannered and courteous. The West End Qld branch team are very helpful. I have car, motorbike and home contents with Shannons and will continue to use them in the future. They are happy to assist and answer all your questions.

Read full review

I have had Shannons insurance for over 20 years. They offer great customer service. The agreed value on their policies is fair. The staff are always well mannered and courteous. The West End Qld branch team are very helpful. I have car, motorbike and home contents with Shannons and will continue to use them in the future. They are happy to assist and answer all your questions.

Value for money
10/10
Policy coverage
10/10
Customer service
10/10
Claims handling
10/10
Trust
10/10
Less
Johnpaul, Queensland, reviewed about 1 month ago
Shannons Comprehensive Motor Vehicle Insurance review
Overall 10/10
Passionate about what they insure.

They are extremely helpful and are passionate about the cars and bikes they insure, among house insurance etc.

Read full review

They are extremely helpful and are passionate about the cars and bikes they insure, among house insurance etc.

Value for money
10/10
Policy coverage
10/10
Customer service
10/10
Trust
10/10
Less
Cassidy, Queensland, reviewed about 2 months ago
Shannons Comprehensive Motor Vehicle Insurance review
Overall 10/10
Great insurance

Shannon’s is the best car insurance. They care and provide prompt and professional service. I have been with Shannon’s for many years and claimed twice, both times they were so easy to deal with, provided great support and my vehicle was repaired to the highest standard. Would recommend Shannon’s to everyone.

Read full review

Shannon’s is the best car insurance. They care and provide prompt and professional service. I have been with Shannon’s for many years and claimed twice, both times they were so easy to deal with, provided great support and my vehicle was repaired to the highest standard. Would recommend Shannon’s to everyone.

Value for money
10/10
Policy coverage
10/10
Customer service
10/10
Claims handling
10/10
Trust
10/10
Less
Jane, Queensland, reviewed about 2 months ago

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