CGU - Fundamentals Home Insurance

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Buildings

Events

Policy and service features

  • 60

  • $100

  • No

  • Up to $20,000,000

Other cover

  • Up to $1,000

  • Up to 12 months, up to 10%

  • Up to 10% of SI combined with demolition cost

  • Up to 10% of SI combined with removal of debris

Buildings

  • Up to $1,500

Events

  • Up to 15 years old

Policy and service features

  • 60

  • $100

  • No

  • Up to $20,000,000

Other cover

  • Up to $10,000 for funeral or injury

  • Reasonable cost

  • Up to 12 months, up to 10% of SI

  • Up to 10% of SI combined with demolition cost

  • Up to 10% of SI combined with removal of debris

Buildings

  • Up to $750

Events

  • Up to 15 years old

Policy and service features

  • 60

  • $100

  • No

  • Up to $20,000,000

Other cover

  • Up to $10,000 for funeral or injury

  • Up to $1,000

  • Up to 12 months, up to 10% of SI

  • Up to 10% of SI combined with demolition cost

  • Up to 10% of SI combined with removal of debris

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).

How is CGU home insurance rated by the Mozo community?

Product Type Overall Rating Price Features Service Claims Handling Trust
CGU home insurance
7.6

Based on 146
CGU home insurance reviews

7.1 7.7 7.8 7.4 7.5

Latest reviews of CGU Building Insurance

CGU

CGU home insurance review

Overall rating   0 / 10

Unsatisfied customer

Hard to deal with and very slow. I find them difficult to understand.

Hard to deal with and very slow. I find them difficult to understand.

    Value for money   9 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

Less

Alan (VIC), reviewed 9 days ago

CGU

CGU Fundamentals Home Insurance home insurance review

Overall rating   1 / 10

CGU is not a fair insurer

I had landlords insurance with CGU. The tenants had a window fall into the bath and it gouged a big hole in the bath. CGU refused to cover the total cost of the claim and would only provide 50% of the cost to fix it. We were out of pocket $5000...

I had landlords insurance with CGU. The tenants had a window fall into the bath and it gouged a big hole in the bath. CGU refused to cover the total cost of the claim and would only provide 50% of the cost to fix it. We were out of pocket $5000 and had been very good customers for 8 years prior to this incident and only making 1 small claim in that time.

    Value for money   4 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

Less

Kate (QLD), reviewed about 1 month ago

CGU

CGU Fundamentals Home Insurance home insurance review

Overall rating   3 / 10

No one seems to know what they are doing

When buying anew house we already had just contents insurance with CGU. But when we asked for it to be incorporated into building insurance they told us everything that was in our contents insurance would no longer be covered even though when we...

When buying anew house we already had just contents insurance with CGU. But when we asked for it to be incorporated into building insurance they told us everything that was in our contents insurance would no longer be covered even though when we originally took out the contents insurance it took over an hour on the phone to obtain it.

    Value for money   6 / 10

    Policy coverage   7 / 10

    Customer service   3 / 10

    Claims handling   -1 / 10

    Trust   2 / 10

Less

Kate (WA), reviewed 9 months ago

CGU

CGU Fundamentals Home Insurance home insurance review

Overall rating   7 / 10

Good service

Good value for money

Good value for money

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   7 / 10

Less

Kevin (WA), reviewed about 1 year ago

CGU

CGU Fundamentals Home Insurance home insurance review

Overall rating   10 / 10

Good service

Have had for 7 years

Have had for 7 years

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Karen (TAS), reviewed about 1 year ago

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