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CGU Home & Contents Insurance

The details shown below are for the Fundamentals Home Insurance

The details shown below are for the Accidental Damage Home Insurance

The details shown below are for the Listed Events Home Insurance

Choose the version of this loan that suits you best

  • Fundamentals Home Insurance

  • Accidental Damage Home Insurance

  • Listed Events Home Insurance

Fire
Theft or burglary
Flood
Storm
Building cover
true
Contents cover
true
Fire
Theft or burglary
Flood
Storm
Building cover
true
Contents cover
true
Fire
Theft or burglary
Flood
Storm
Building cover
true
Contents cover
true

Mozo editorial review CGU Home & Contents Insurance

Last updated: 5 June 2020.

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What's hot
  • Mozo Experts Choice Award 2017
  • Automatic flood cover
  • New for old replacement
  • Fee-free monthly repayments
What's not
  • No online discounts
Mozo snapshot

Are you looking for an affordable home and contents insurance policy that provides the basic levels of cover and more? With an extensive range of covered events, generous cover for your valuables and even options you wouldn’t get with some premium policies such as automatic flood cover and fee-free monthly repayments, the CGU Fundamentals Home and Contents Insurance policy could be the one for you. It’s little surprise that it won a 2017 Mozo Experts Choice Award for Low Cost Home and Contents Insurance.



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Key features

With the CGU Fundamentals Home and Contents Insurance policy you’ll be safe in knowing that both your house and possessions will be covered for a number of events including burglary, the accidental breakage of glass, fire, lightning strikes, and, unlike many policies, flood damage. However, the policy won’t cover you for damage caused by a power surge or storm surge (when a storm causes an increase in sea level).

Your valuable items (think jewellery, mobile phones and laptops) will all be covered for up to $2,000, as will any cash in your home (up to $500) and your credit cards (up to $1,000), though CGU won’t cover your trees or other landscaping features for damage under the policy.

CGU Fundamentals Home and Contents Insurance also comes with a number of additional features you might not expect from a basic policy, making it a great value low cost option. These include new for old replacement for damaged or destroyed items, temporary accommodation for your family and pets for up to 12 months (up to 10% of the sum insured), as well as debris removal and demolition costs in the event that your home is damaged or destroyed (up to 10% of the sum insured).

Better yet, unlike many insurers CGU allows you to pay for your premium on a monthly basis without being charged a fee, although you’re still able to pay it as an annual lump sum if you choose to.
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Who is it good for

CGU’s Fundamentals Home and Contents Insurance is an ideal option for homeowners looking for a low cost policy that also offers a heap of additional features to cover both their home and possessions.


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Any catches

Unlike many policies, Fundamentals Home and Contents Insurance doesn’t come with a discount for signing up online, but with its low cost and range of features you won’t need it. 


Details

Rates and fees information correct as at 14 July 2020. Mozo has robust processes to ensure our site is updated to reflect the latest information from providers. There may be the odd occasion where updates are delayed, so please confirm information before purchasing.
Policy and service features
  • 60

  • $350

  • No

  • Up to $1,000

  • Up to $20,000,000

  • n/a

  • n/a

Events
Buildings
Contents
  • Up to $500

  • Up to $1,000

  • Up to $20,000 per item or set

  • Up to $20,000 per item or set

  • Up to $1,000 per item or set. Up to $2,000 in total for valuables

  • Up to $20,000 per item or set

  • Up to $20,000 per item or set

  • Up to $1,000 per item or set. Up to $2,000 in total for valuables

  • Up to $1,000 per item or set. Up to $2,000 in total for valuables

  • Up to $20,000 per item or set

  • Up to $2,500

Other cover
  • Up to $1,000

  • Up to 12 months, up to 10% of sum insured combined with temporary accommodation for pets

  • Up to 12 months, up to 10% of sum insured combined with temporary accommodation

  • Up to 10% of sum insured combined with demolition costs

  • Up to 10% of sum insured combined with debris removal costs

  • Up to 14 days for contents

Details

Rates and fees information correct as at 14 July 2020. Mozo has robust processes to ensure our site is updated to reflect the latest information from providers. There may be the odd occasion where updates are delayed, so please confirm information before purchasing.
Policy and service features
  • 60

  • $350

  • No

  • Up to 90 days

  • Up to $20,000,000

  • n/a

  • n/a

Events
  • Up to 15 years old

Buildings
  • Up to $1,500 for plants

Contents
  • Up to $1,250

  • Up to $5,000

  • Up to $20,000 per item or set

  • Up to $20,000 per item or set

  • Up to $2,500 per item or set. Up to greater of 20% sum insured or $7,500 in total for valuables

  • Up to $20,000 per item or set

  • Up to $20,000 per item or set

  • Up to $2,500 per item or set. Up to greater of 20% sum insured or $7,500 in total for valuables

  • Up to $2,500 per item or set. Up to greater of 20% sum insured or $7,500 in total for valuables

  • Up to $1,000

  • Up to $20,000 per item or set

  • Up to $5,000

  • Up to $5,000

  • Up to $10,000

Other cover
  • Up to $10,000 for funerals

  • Up to $500

  • Up to 12 months, up to 10% of sum insured combined with temporary accommodation for pets

  • Up to 12 months, up to 10% of sum insured combined with temporary accommodation

  • Up to 12 months

  • Up to 10% of sum insured combined with demolition costs

  • Up to 10% of sum insured combined with debris removal costs

  • Up to 14 days for contents

  • Up to $10,000

Details

Rates and fees information correct as at 14 July 2020. Mozo has robust processes to ensure our site is updated to reflect the latest information from providers. There may be the odd occasion where updates are delayed, so please confirm information before purchasing.
Policy and service features
  • 60

  • $350

  • No

  • Up to 90 days

  • Up to $2,000

  • Up to $20,000,000

  • n/a

  • n/a

Events
  • Up to 15 years old

Buildings
  • Up to $750 for plants

Contents
  • Up to $750

  • Up to $5,000

  • Up to $20,000 per item or set

  • Up to $20,000 per item or set

  • Up to $2,500 per item or set. Up to greater of 20% sum insured or $5,000 in total for valuables

  • Up to $20,000 per item or set

  • Up to $20,000 per item or set

  • Up to $2,500 per item or set. Up to greater of 20% sum insured or $5,000 in total for valuables

  • Up to $2,500 per item or set. Up to greater of 20% sum insured or $5,000 in total for valuables

  • Up to $1,000

  • Up to $20,000 per item or set

  • Up to $5,000

  • Up to $5,000

  • Up to $10,000

Other cover
  • Up to $10,000 for funerals

  • Up to $500

  • Up to $1,000

  • Up to 12 months, up to 10% of sum insured combined with temporary accommodation for pets

  • Up to 12 months, up to 10% of sum insured combined with temporary accommodation

  • Up to 12 months

  • Up to 10% of sum insured combined with demolition costs

  • Up to 10% of sum insured combined with debris removal costs

  • Up to 14 days for contents

  • Up to $10,000

Customer Reviews

How are CGU home insurance rated by the Mozo community?

Overall customer rating
7.5/10
Value for money
7.2/10
Policy coverage
7.7/10
Customer service
7.8/10
Claims handling
7.4/10
Trust
7.5/10

Latest reviews of CGU Home & Contents Insurance

  • Overall 4/10
    Underwhelming service.

    Claims handler appeared to be from Manilla and couldn't have been less interested in our storm damage claim. Sending jobs overseas may save the company money but those savings don't appear to be passed onto the customer.

    Read full review

    Claims handler appeared to be from Manilla and couldn't have been less interested in our storm damage claim. Sending jobs overseas may save the company money but those savings don't appear to be passed onto the customer.

    Value for money
    4/10
    Policy coverage
    8/10
    Customer service
    2/10
    Claims handling
    4/10
    Trust
    5/10
    Less
    Paul, Victoria reviewed 3 months ago
  • Overall 6/10
    Need to keep options open

    Only ever had 1 claim in 15 years and yet still have yearly increases above CPI.

    Read full review

    Only ever had 1 claim in 15 years and yet still have yearly increases above CPI.

    Value for money
    5/10
    Policy coverage
    -
    Customer service
    -
    Claims handling
    -
    Trust
    -
    Less
    David, Victoria reviewed about 3 years ago
  • Overall 7/10
    Very helpful

    Always there to help and the products are good for my personal needs and cover what I need.

    Read full review

    Always there to help and the products are good for my personal needs and cover what I need.

    Value for money
    9/10
    Policy coverage
    -
    Customer service
    -
    Claims handling
    -
    Trust
    -
    Less
    Julianna, South Australia reviewed about 3 years ago
  • Overall 10/10
    Competitive product, premium and service

    Best value for money with the range of inclusions covered in the policy.

    Read full review

    Best value for money with the range of inclusions covered in the policy.

    Value for money
    10/10
    Policy coverage
    -
    Customer service
    -
    Claims handling
    -
    Trust
    -
    Less
    Karen, New South Wales reviewed about 3 years ago
  • Overall 6/10
    Average overall, expensive insurance provider

    I was surprised to find out that quite a few household items are not covered, like the stove, hot water system and white goods over 15 years old.

    Read full review

    I was surprised to find out that quite a few household items are not covered, like the stove, hot water system and white goods over 15 years old.

    Value for money
    5/10
    Policy coverage
    -
    Customer service
    -
    Claims handling
    -
    Trust
    -
    Less
    Barbara, South Australia reviewed over 3 years ago
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