Bank First savings account reviews

Friendly and easy to contact, however there are too few offices that are located miles away from where I live.

Price   6 / 10

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Great when I graduated from Uni

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   10 / 10

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I've been with the bank for over 30 years, everything has always been smooth.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Low fees and good interest

Price   10 / 10

Features   10 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   10 / 10

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For a smaller bank, they are very good at communicating with customers and ensuring information is available.

Price   8 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Good bank but a lot of bank fees.

Price   5 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   9 / 10

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They appear to have the customer's needs as a priority.

Price   7 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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The bank is A+ rating on fees and charges to the extent that a normal resident like me would get virtually no bank fees at all. For example I receive 5 fee free ATM withdrawals per month from normal banks and then I receive unlimited fee free withdrawals so long as I use the partner Commonwealth Bank ATM machines. The only downside is that the bank is located at only two sites - both in Melbourne. There are limited in bank transactions available at the Commonwealth e.g. Cheque deposits.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   10 / 10

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I always get excellent service from the VTMU.

Price   8 / 10

Features   0 / 10

Customer service   10 / 10

Convenience   10 / 10

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They have competitive interest rates,easy to read statements and phone service.They send out regular newsletters to keep you up to date with what they are up to.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   8 / 10

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No fee, highly convenient account.

Price   7 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Accessing my money is easy whether in Australia or overseas. They're just a phone call away & you speak to someone from the bank not from a call centre.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Always able to speak to a 'real' person not automated. They get back to quickly and service is always professional.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I love Vic Teach, great service and great product.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They keep everything,simple and straightforward so I don't need experts to guide me through when I want to do business with them.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   1 / 10

Trust   10 / 10

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