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Bank First Savings account reviews

Overall rating
Price
Features
Customer service
Convenience
Trust
Based on 106 savings account reviews as rated by the Mozo community.

Recent Bank First savings account customer reviews

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  • Bank First Savings Account

    Reliable, competitive.

    Good rates and customer service.

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    Less
    Wendy, Victoria, reviewed 8 months ago
  • Bank First Online Saver

    Great customer service

    Friendly and easy to contact, however there are too few offices that are located miles away from where I live.

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    Judy, Victoria, reviewed over 4 years ago
  • Bank First Savings Account

    Excellent customer service

    Great when I graduated from Uni

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    Nicole, Victoria, reviewed over 5 years ago
  • Bank First Savings Account

    Friendly with great customer service

    I've been with the bank for over 30 years, everything has always been smooth.

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    Jane, Victoria, reviewed over 5 years ago
  • Bank First Savings Account

    Great for teachers and their relatives

    Low fees and good interest

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    James, Victoria, reviewed over 5 years ago
  • Bank First Online Saver

    Sometimes smaller is better

    For a smaller bank, they are very good at communicating with customers and ensuring information is available.

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    Stephen, Victoria, reviewed almost 6 years ago
  • Bank First Savings Account

    Not bad

    Good bank but a lot of bank fees.

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    Nic, Victoria, reviewed almost 6 years ago
  • Bank First Online Saver

    Great customer service and competitive premiums.

    They appear to have the customer's needs as a priority.

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    Jo, Victoria, reviewed almost 6 years ago
  • Bank First Online Saver

    Almost no fees and great telephone service

    The bank is A+ rating on fees and charges to the extent that a normal resident like me would get virtually no bank fees at all. For example I receive 5 fee free ATM withdrawals per month from normal banks and then I receive unlimited fee free withdrawals so long as I use the partner Commonwealth Bank ATM machines. The only downside is that the bank is located at only two sites - both in Melbourne. There are limited in bank transactions available at the Commonwealth e.g. Cheque deposits.

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    Chris, Victoria, reviewed almost 6 years ago
  • Bank First Savings Account

    Good customer service

    I always get excellent service from the VTMU.

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    Julie, Victoria, reviewed about 6 years ago
  • Bank First Savings Account

    Good customer service

    They have competitive interest rates,easy to read statements and phone service.They send out regular newsletters to keep you up to date with what they are up to.

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    Dianne, Victoria, reviewed about 6 years ago
  • Bank First Online Saver

    No fees and great customer service

    No fee, highly convenient account.

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    Gordon, Victoria, reviewed about 6 years ago
  • Bank First Online Saver

    Ease of access & fabulous customer service.

    Accessing my money is easy whether in Australia or overseas. They're just a phone call away & you speak to someone from the bank not from a call centre.

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    Sue, Victoria, reviewed about 6 years ago
  • Bank First Online Saver

    A real person deals with you.

    Always able to speak to a 'real' person not automated. They get back to quickly and service is always professional.

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    Less
    Helen, Victoria, reviewed about 6 years ago
  • Bank First Bonus Saver

    Great customer service and great product.

    I love Vic Teach, great service and great product.

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    Less
    Cheryl, Victoria, reviewed about 6 years ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

    Savings account comparisons on Mozo - rates updated daily

    • Boost Saver with Go Account

      Maximum rate
      1.50% p.a. (for $0 to $250,000)
      standard interest rate
      0.10% p.a.(for $0 and over)
      Govt Deposit Guarantee
      Yes up to $250,000

      Intro bonus rate of 1.50% for first 3 months, reverting to 1.20% after. Deposit $2,000 each month and make 5 eligible payments from your Go Account. If you are between 18 and 25 deposit $1,000.

      Promoted
    • Bonus Saver Account

      Maximum rate
      1.10% p.a. (for $0 to $250,000)
      standard interest rate
      0.05% p.a.(for $0 and over)
      Govt Deposit Guarantee
      Yes up to $250,000

      Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.

      Promoted
    • Online Saver

      Maximum rate
      1.10% p.a. (for $0 to $500,000)
      standard interest rate
      0.35% p.a.(for $0 and over)
      Govt Deposit Guarantee
      Yes up to $250,000

      Bonus rate for the first 4 months from account opening

      Promoted
    • Grow Saver

      Maximum rate
      0.65% p.a. (for $0 and over)
      standard interest rate
      0.10% p.a.(for $0 and over)
      Govt Deposit Guarantee
      Yes up to $250,000

      Make at least 1 deposit and no more than 1 withdrawal, including internal transfers or external payments.

      Promoted
    • Fast Track Saver Account

      Maximum rate
      1.05% p.a. (for $1 to $250,000)
      standard interest rate
      0.05% p.a.(for $1 and over)
      Govt Deposit Guarantee
      Yes up to $250,000

      Ongoing bonus rate applied if in the previous month $1,000 or more is credited to the linked Day2Day Plus account and 5 eligible transactions are made by the linked account.

      Promoted

    Want more? Compare all 222 savings accounts in the Mozo comparison engine.

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    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.