Bank First savings account reviews

Friendly and easy to contact, however there are too few offices that are located miles away from where I live.

Price   6 / 10

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Great when I graduated from Uni

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   10 / 10

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I've been with the bank for over 30 years, everything has always been smooth.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Low fees and good interest

Price   10 / 10

Features   10 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   10 / 10

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For a smaller bank, they are very good at communicating with customers and ensuring information is available.

Price   8 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Good bank but a lot of bank fees.

Price   5 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   9 / 10

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They appear to have the customer's needs as a priority.

Price   7 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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The bank is A+ rating on fees and charges to the extent that a normal resident like me would get virtually no bank fees at all. For example I receive 5 fee free ATM withdrawals per month from normal banks and then I receive unlimited fee free withdrawals so long as I use the partner Commonwealth Bank ATM machines. The only downside is that the bank is located at only two sites - both in Melbourne. There are limited in bank transactions available at the Commonwealth e.g. Cheque deposits.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   10 / 10

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I always get excellent service from the VTMU.

Price   8 / 10

Features   0 / 10

Customer service   10 / 10

Convenience   10 / 10

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They have competitive interest rates,easy to read statements and phone service.They send out regular newsletters to keep you up to date with what they are up to.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   8 / 10

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No fee, highly convenient account.

Price   7 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Accessing my money is easy whether in Australia or overseas. They're just a phone call away & you speak to someone from the bank not from a call centre.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Always able to speak to a 'real' person not automated. They get back to quickly and service is always professional.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I love Vic Teach, great service and great product.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They keep everything,simple and straightforward so I don't need experts to guide me through when I want to do business with them.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   1 / 10

Trust   10 / 10

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Free transactions!

Price   10 / 10

Features   1 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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Brilliant bank, with very helpful customer service team. They are willing to assist with anything. Only flaw is that to change your PIN numbers you are required to attend a branch (which is impossible when you live interstate) or order a new card. Other than that, they're a great bank with great prices/interest rates.

Price   8 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   5 / 10

Trust   10 / 10

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Victoria Teachers Mutual Bank are a low cost and very professional bank. I would highly recommend them for their efficiency, customer care and competitive rates.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   7 / 10

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They are a smaller bank and therefore give out a much more personal service than the big banks

Price   6 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   6 / 10

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The best

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They are an awesome bank. I love that they don't charge hefty bank fees. It makes it makes it possible to keep track of the money!

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Exceptional staff who are always looking to update your product for your advantage.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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VTMB continues to be a reliable and efficient bank, providing competitive products and great services to its members. It's definitely a bank with its customers foremost in mind.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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Bank staff are lovely, but need to go to the branch often.

Price   8 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   2 / 10

Trust   8 / 10

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Only downside is VTMB is in Victoria, and I live in Queensland.

Price   10 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   8 / 10

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