Bank of Queensland credit card reviews

Bank staff are awesome. They are so polite and so caring they make me feel that my money is in safe hands.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Customer service is good, they always assist me.

Customer service   10 / 10

Convenience   10 / 10

Trust   9 / 10

Less

This bank is fantastic due to its owner franchises.

Price   8 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

Less

The bank staff treat you as if you matter to them

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

Less

I have found them outstanding in customer service & able to help on the phone with all my inquiries.

Price   7 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   9 / 10

Less

The service is just the best in my local bank in Agnes water

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

Less

Great rewards program and easy to deal with staff

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

Less

Great team, very family like, always smile for you! Nothing but first class from 14 years as my main bank.

Price   9 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

Less

you feel wanted

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Nice and good staff

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

It's so impersonal. They always seem to be busy doing not much at all. The rates are not competitive.

Price   5 / 10

Features   5 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   5 / 10

Less

Excellent customer service. Very few branches so it's not always convenient

Price   5 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   2 / 10

Trust   8 / 10

Less

The people are always so friendly when you go in, it is reasonably priced.

Price   8 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   10 / 10

Less

I have accounts at this Bank but despite having quite a large sum of money in other accounts and a term deposit they turned me down for a Credit Card which I already have with another Bank. I pay off my card every month and have never owed them or anyone else any money.

Price   5 / 10

Features   5 / 10

Customer service   0 / 10

Convenience   8 / 10

Trust   5 / 10

Less

I like this bank because many banks have trouble with the cards but BOQ has high security on my money.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   9 / 10

Less

I like my bank because they are trustworthy and super supportive of young ones.

Price   4 / 10

Features   4 / 10

Customer service   4 / 10

Convenience   7 / 10

Trust   5 / 10

Less

Always helpful nothing too much travel.

Price   9 / 10

Features   9 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Great local bank.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Great customer service

Price   7 / 10

Features   5 / 10

Customer service   6 / 10

Convenience   7 / 10

Trust   6 / 10

Less

Great credit card, poor statement and bill delivery. The fees are explained well and very manageable. I haven't received a bill or statement for a few months though.

Price   4 / 10

Features   4 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   6 / 10

Less

Great benefits with the platinum card and competitive rates.

Price   6 / 10

Features   10 / 10

Customer service   6 / 10

Convenience   8 / 10

Trust   10 / 10

Less

My bank provides excellent customer service for all products and the Internet banking app is very user friendly. Think it is a great place to bank.

Price   5 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Good service.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Ease of internet banking. Open for business hours. Clean and friendly premises. Helpful staff.

Price   4 / 10

Features   2 / 10

Customer service   2 / 10

Convenience   8 / 10

Less

High fees, high interest, not many options or chances.

Price   3 / 10

Features   3 / 10

Customer service   4 / 10

Convenience   3 / 10

Trust   4 / 10

Less