Bank of Queensland savings account reviews

I can't find anything to fault. Security for customer accounts is excellent as the feedback is swift and accurate. I would give an A for customer relations and everyday banking, they are very friendly and they do not discriminate.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   5 / 10

Trust   10 / 10

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Owner run business and friendly service which makes me feel like I am a person not an account. Branches over an hour away for me, but I have received excellent service/ support by phone until I can access a branch.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Owner run business and friendly service which makes me feel like I am a person not an account. Branches over an hour away for me, but I have received excellent service/ support by phone until I can access a branch.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They help the best way they can

Customer service   10 / 10

Convenience   7 / 10

Trust   8 / 10

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Very happy with BOQ

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Bonza

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   9 / 10

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Always friendly and efficient service. They know you by name...you're not just another number.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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We always found staff friendly and helpful. Staff are always very helpful and never too much trouble to assist us no matter how busy they are.

Price   10 / 10

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I love my bank.go Queenslanders.

Price   9 / 10

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Totally satisfied

Price   9 / 10

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At present, interest paid for savings account is very low.

Price   5 / 10

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The service has always been great. Apart from the interest getting lower over time, Bank of Queensland has been great and their customer service has always been great.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They are good to me

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   8 / 10

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I always find the staff very friendly and offer very good customer service

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They were very supportive when my husband died and are extremely kind and helpful.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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All of it is overrated

Price   6 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   4 / 10

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I have been an Account holder with Bank Of Qld for 15 years, during this time I have never had one reason to question their product or service and I have never considerd leaving for another bank. Their Customer Service is of exceptionally high quality, always very professional and always going above and beyond to help with any questions/queries/concerns. Their Fees are more than reasonable and rarely change, I am kept up to date regularly with bank statements containing informative detail and easy to follow. Any queries/questions are answered promptly and honestly. Access to my account information is easy and quick yet with the highest security to ensure that you are infact the account holder. My overall rating for BOQ is the highest possible, I couldnt ask for a better bank that caters to my individual needs, needs that are always met. I have referred many if my family and friends to BOQ over the years and they are all just as happy with their products and services as I am. Awesome bank. Awesome people.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I love my bank of Queensland - great people

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Good customer service and products suitable for my needs

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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The staff & service at BOQ are amazing, regardless of whichever branch I have attended.......old fashioned customer service with a smile......

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Yes

Price   9 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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No fees, great communicators, work quickly.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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As BOQ are mostly franchises, I feel you get a good level of customer service when dealing with them.

Price   7 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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Love that I can speak directly to my branch manager. Wouldn't bank with anyone else!

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   9 / 10

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They have great customer service but lack in features

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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