CBA logo

CBA Travel insurance customer reviews

Overall rating
Value for money
Policy coverage
Customer service
Claims handling
Trust
Based on 2 travel insurance reviews as rated by the Mozo community.
Write a review

Recent CBA travel insurance customer reviews

Sort reviews by: date | star rating
  • CBA Travel Insurance

    Very happy with Commins.

    I have had my home insurance with Commins for over 20 years. They have been very professional, and always helpful to assist in any of my enquiries. Also, it is always a pleasant experience to be talking to someone who works in Australia and can understand you and your query as they speak good English and not someone from overseas. Commins would back me back and also send an email with a follow up after my first call. If I wanted to talk to a consultant in person, I can go into a CBA bank as their are a few Commonwealth banks near by to do so at. I would recommend Commins to anyone. Thank you for your time.

    Value for money
    Customer service
    Claims handling
    Trust
    Less
    Aranka, Victoria, reviewed over 2 years ago
  • CBA Travel Insurance

    Bad after sales service

    Have been waiting for my claim to get approved since Christmas day 26/12/19. I choose their builder to perform the works. They informed me 3 days ago that their builder cant do the job and i need to find one. These delays are effecting my health as i need to move around hotels as im 85 years old and coronavirus is on. They did not care about my health risk with this pandemic

    Value for money
    Policy coverage
    Customer service
    Claims handling
    Trust
    Less
    Stylianos, New South Wales, reviewed almost 4 years ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

    About Mozo community reviews

    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.